Comfort Pro Heating & Cooling LLC

Quick, professional, and knowledgeable. I'll definitely use them again for future projects. They exceeded my expectations as it relates to how quickly they were able to provide same day service to get the job done. They arrived within 30 minutes of my call!

Darnell of Comfort Pro Heating & Cooling is reliable & professional. He & his crew installed a new furnace in my home last year. Fast forward some months later, I was having issues with my thermostat. He made sure my repairs were completed within 24 hours of contacting him. Awesome service AND customer service!

We've used Comfort Pro before for annual maintenance on our 30+ year old furnace/AC units, so we felt comfortable (unintended pun 🤓) calling them when our system finally gave us the ghost. Darnell not only added us to the same-day schedule, but showed up on time with a crew, and did an outstanding, custom installation with excellent pricing. This will be our top of the line HVAC service! Got us out of the cold on the coldest day of the year so far, for which we are totally grateful. Thanks, to Darnell and crew!
dr 😎

Darnell was super responsive when our AC went out early early in the morning. He arrived before 8 am, identified and explained the issue, and quickly made repairs so we could stay cool in the 90 degree heat. He made future recommendations for things we should watch - was informative and not pushy at all. Thank you, Darnell!

Mr Shannon and his employees are very respectful and attentive to their customers needs. While customer service has declined as a whole, Comfort Pro's professionalism, promptness and timely manner of installation was greatly appreciated.

Darnell was very professional and courteous, he came on time ,and was extremely respectful of my home. I am very happy with my service and I will continue to use comfort pro in the future!

Over the years Darnell Shannon has done an excellent job on every service call I made including referrals I have referred to his company. Comfort Pro employees are staying current with the Covid-19 guidelines. They take extra precautions to make sure the task is completed issue free and in the time allotted. Darnell Shannon thoroughly explained all the work pre and post service. Don't hesitate to contact Comfort Pro Heating & Cooling LLC for your next service. It's a pleasure doing business with you.

Update 5/21: just had them install new furnace, ac, and hot water heater. Very pleased with the team of professionals who were in and out in less than two days.
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20+-year-old AC flaked out for second time in two weeks on a Sunday. Called and told them it wasn't an emergency but I would like an appointment as soon as possible. They called back Monday morning and came out Monday early afternoon. The company uses a really good booking system that keeps you updated by text including when the service person is on the way.

Professional, wore a face covering as mandated at state and local levels during COVID, outlined the issues and confirmed I was okay with adding coolant, walked through the invoice with me - making sure I understood the steps that were taken to bring my unit back up to working order. Received a copy of the invoice and the paid receipt by email shortly after.

I have asked them to write up a quote to replace furnace, ac, and water heater.

Was able to call, get service, and repair in the same day. Greg was polite and even showed me where the problem was and explained the issue. Felt very comfortable with proceeding with the repair. Have done business with them before and will continue to do so. Highly recommend.

They confirmed appointment the day before with sharing the installers name and estimated time of arrival. They were professional and patient with finalizing decision making. They prep the work areas with cloths and cleaned thoroughly at the end. Will definitely recommend them to all.