24-7 Plumbing Heating and Cooling, LLC

The team and all plumbers are excellent to work with. Juan arrived in time and kept us informed of his arrival, he walked us through the problem and gave us options. The work was done with good quality, support and confidence. I am glad we found 24-7 PHC and we will definitely recommend this group to our friends. Thanks Team at front desk to take calls and courteously address the issues.

Worked with Juan to get my heating system back up to speed. He was super quick to fix my issue and his professionalism was top-notch. I just really enjoyed the whole experience from the time I called for an HVAC appointment to when 24-7 Plumbing Heating & Cooling left my house.

Discovered my water heater was leaking at 7:30am. Called 24-7 and asked how soon someone can come out. They said between 9:00-11:00am. To my delight, they arrived at 9:00. They assessed the situation and determined the water heater needed to be replaced since the leak was internal. They were able to replace the water heater before noon! Kudos to CJ, Austin, Ken and Wes who were professional and performed the job in a timely manner. And for Charlene at the office who was involved in coordinating the workers and procuring a replacement water heater. I was very pleased with the turnaround time on such short notice. Thanks again. From my experience, I would recommend them.

Juan was great and very knowledgeable. Great service and excellent price! Would recommend 24/7 to anyone looking for good prices and very friendly service. Can’t say enough good things about Juan! Fast forward 2 years later, Juan comes back and does another excellent job! So professional and so thorough explaining everything to me! So satisfied with their service and employee, will use them for all my plumbing needs. Thank you Juan and 24/7!!

We needed a water heater replacement and we were able to get someone from 24-7 Plumbing to our house the same day we called. There were some nuances to our installation, and the team at 24-7 Plumbing worked very hard to make sure we were satisfied. They are professional, efficient, and willing to be flexible when requested. We will definitely call them again!

Called to get quote for installing dishwasher apparently they don't do that. Asked what the charge is for installing kitchen faucet, they don't have clue. Asked what the charge is for Outdoor Faucet Sillcock install they don't have a clue. Only answer gave me there is $79 diagnostics charge to come out and look at the faucet! Really? Plumbing company that don't know how much would it cost to install simple kitchen faucet?!

P.S

Yes, I am sure I reviewed correct business and yes you charge service fee!

Hot water went out. Called at 4 pm on a Friday and was told someone would be there by 6. Juan arrived 30 minutes early after calling to confirm he was on his way. He assessed the situation and gave me two costs to repair vs. replace. Then 2 replacement options. Decided to have a new tankless system installed with a new water softener as well. He installed it all the next day. Soft spoken, explained things well, didn't try to sell me other than detail my options, fast, timely, efficient and well done.

I had an excellent experience with 24/7 from start to finish, beginning with strong phone-based customer service to linking me with my service tech, Juan. Juan responded to dispatch quickly, kept me posted on his arrival time and offered a thorough, speedy and kind repair. I also appreciated that he arrived with COVID safety precautions in place and maintained them throughout the visit. Juan also provided me with a quote for another unrelated planned upgrade I have coming up—will definitely look to work with him for my new water heater install. Thank you!

Juan Morales is an excellent, knowledgeable plumber. He found our piping issues underneath the kitchen sink were not line up because the original plan had a disposal installed. The pipes leaked when the dishwasher ran. Juan discovered that the piping wouldn't realign because the original design included a disposal which was not in plave when we bought the house. So, he installed a brand new disposal, all pipes aligned, no more leaks. Very reasonably priced! Very happy with the overall results.

Our toilet has been running for a while. I found 24/7 Plumbing though Angie’s List - now Angi. I received a call from 24/7 Plumbing giving me an ETA of the technician. Juan arrived on time, looked at the problem and immediately knew how to resolve the issue. He gave me a quote for work, asked if he could complete the job and then solved the issue. He was very nice and informative. So much, that they’ll be coming back again for maintenance work.

The customer service calls were incredibly great as well. Thank you!

Yours Kindly,
Alisha