J F Miller Heating & Air

I had a new unit put in by this company. I told the owner justin that my ducts were messed up and I'm not getting circulation throughout my whole house. They failed to fix my ducts and vents. My main duct to the unit is disconnected and is going under my house causing my electric to be $300+ a month. I keep trying to call and all I'm being told is they're super busy and they wouldn't be mad if we went elsewhere. How about you finish the job you started?!

I would highly recommend this company for any service that you may need. They are extremely knowledgeable, helpful, communicative, and reasonably priced. J F Miller Heating and Air excels in customer service. The customer service goes above and beyond. When we had an initial inspection done on our home, we were given a lot of useful information, and they worked with us to find us the best solution. If you are looking for a company that really goes out of their way to meet your needs I highly recommend J F Miller Heating and Air. They are timely, affordable, and have exceptional quality. They were awesome! We will definitely call them for our future needs.

We had JF Miller out to balance our ductwork to bring more air flow to our 2nd story. This was my email to Justin their service manager.

Justin,

I just wanted to commend you and your team for the job on our house and balancing the air flow.

I understand that our air flow issue is a drop in the bucket for what you all do and with the 911 calls you get on A/C units but you made my project feel important and a priority.

From our initial meeting to evaluate a solution you showed enthusiasm and a desire to help us find the most cost effective way to solve our problem. Your passion is unparalleled. You were prompt in giving us an estimate despite your busy and demanding schedule.

Then when Roberto came, I was met with great updates on the appointment via your online scheduling app. Roberto was on time and was super helpful in thoroughly explaining what he was going to do. Having not been to my house, he was fully aware of what he was facing. He took the time to understand my concerns and look at every register and duct run that I pointed out. After the 1st damper he installed he made sure to show me how to operate it.

I then had to go back to work but when he finished he walked my wife through the completed job and made sure that she was satisfied before he left. My wife was really impressed with Roberto’s professionalism and kind demeanor. Both my wife and I could tell he had a passion for this line of work and enjoyed his job.

I encounter many installers and subcontractors during my job and you and Roberto exceeded our expectations.

My wife said that should we need any further hvac work done she wanted JF Miller out again. I will definitely recommend your service dept to others.

Thanks again and keep it up. Please be sure to pass this message on to Roberto.

Jeff

Over the last 4 or 5 years, we've had various components of our old central air HVAC system fail. First it was our furnace. I called Justin at JF who quoted me a price to replace our old furnace (about 15 years old), and it died right before the winter cold set in - we had just fired it up because the evenings were getting chilly. We gave JF Miller the job to replace our furnace, as their prices were the best of everyone we called. They were out just a couple days later to install our new furnace! Fast forward a few years... Late last summer, our AC unit failed. I called JF Miller, bypassing all the others, because of how they treated us with the furnace. Justin and another tech came out and worked on it for a good part of the day. Because it was the end of the summer season, I didn't want to install a new, pricey unit for just a few weeks use. Justin got the old unit going for us, but said it probably wouldn't last long, and he'd be happy to get us going on a new AC unit in the spring. Me being the tightwad I am waited till almost June, and near 90 degree weather to fire up the AC for the first time this season. Well, Justin was right, as it was dead when I tried to crank it up! No cool air at all! Once again, I called JF Miller. Justin again quoted me a price that I knew was a good deal from my research. I gave JF Miller the job... Mind you, this was now their busy time of the year, so I fully expected a long wait. Surprisingly, just days later, Justin was able to squeeze us in. Our new AC unit went in without a hitch! Fast forward a couple weeks. Yesterday morning, I woke up to the oddest noise coming from our AC/furnace... Went out to the furnace to find it whining like an injured sasquatch that lost a fight with a couple unicorns from hell! Thinking our relatively new furnace was dying, I began to panic. While I was researching the noise, I noticed our new AC unit was cycling about every 30 seconds, and the supply line was frozen. I knew the charge was low. This caused the "A" coil that sits on top of the furnace to freeze up, which greatly reduced the airflow through the furnace, causing the terrible whine. JF Miller to the rescue once again!! They determined that the old "A" coil was failing/leaking. With that came yet another quote. Of course, I knew it was a great price from my research. I gave them the job to change it out. Just two days after JF Miller looked at the system and discovering the leaky "A" coil, I had a new one installed. The system is up and running, and purring like a kitten. Our house is comfy again!
Thank you, Justin, JF Miller and the techs in the field! Top notch!!
Looking back, with how old our original system was getting to be when the furnace failed, I should have had JF Miller just replaced everything all at once, but I was stingy, and had a mind that said "no need to replace the stuff that ain't broke". Dumb way to think!! Lol!

Must be family likes on this one. My wife has called a total of nine times on a new construction install this company has done. Still have yet to see a representative from this company. Good job! Use another..

Love this company. Have used them since 2019. Efficient, effective. All of the employees I’ve interacted with have been respectful, informative, knowledgeable, and willing to answer my questions as well as share tips.

Trying to get then to take care of a new Heller Homes build warranty. Too busy to have them call was the response of their office. Terrible.

If you don't know who to call for excellent and honest service, it's JF Miller! You won't be disappointed. My furnace quit working. They came out right away. The guys were professional and courteous. Thank you.

They are very responsive and always do a great job at a fair price I have been ripped off and they came through doing what they're supposed to at an honest value! Always always refer JF Miller thank you so much!

I can’t say enough good things about J.F. MILLER! They are the hands-down best home service experience I’ve ever received. Extremely knowledgeable, patient, kind, timely, efficient, and humble. The BEST part is that they’ll only recommend what you actually NEED verses trying to gouge you in completely unnecessary upgrades or equipment.

Our new full HVAC system has practically already paid for itself in just one year with massive efficiency increases, and city and state refunds.

J.F. MILLER was the 3rd quote I received. Not only were they WAY under the competition, they put in a MUCH better system than the others recommended; and they performed every single step of the process flawlessly.

Complete honesty and integrity. I’ll never go elsewhere.