Answered phone call first call and showed up same night to assess problem. Ordered new furnace and AC and installed in one day. Very impressive. The two worked together as a good team. I'm not easily impressed, but they did impress me.
Impeccable service from start to finish. Needed a full HVAC replacement. Not only were Shield the only company to quote me the right equipment, at the right price first time (no need for 'price matching'), but the Engineers were courteous, knowledgable, fast and clean in their work. The guys worked tirelessly to ensure that my A/C was up and running on the day as promised. No surprises, they executed the work exactly as quoted and discussed. Would recommend 100% - these guys are great!
Even though I was willing to pay for a bigger and more powerful unit Jasen explained to me that it wouldn’t make a difference because of how the whole system was set up. In other words I was willing to be taken advantage of and he refused to take advantage. I have a new heating and AC company. Thanks To Jasen and his team for being FAIR.
I called late because my air conditioner went out and I had family coming into town that night. Jasen came and was able to take care of my problem and get the house cooling and back to normal before my family arrived. I appreciate his willingness to come to my rescue.
I received service in an hour. This company pays its techs so they do not have to depend on commission for sales. That means you get great service I appreciate that. The tech kept in touch on arrival time. He promptly found and fixed the problem. I highly recommend.
Outstanding experience! I I was able to get service within 4 hrs when other companies were stating 5-10 days. I highly recommend this company for any HVAC needs!
J Rod
Jasen was very professional, upfront, and personable. All explanations were very transparent and honest. Excellent service!
Madison Taylor
Jasen’s service was amazing, he is quick and efficient! Definitely recommend !!!
Robert Nuckols
Answered phone call first call and showed up same night to assess problem. Ordered new furnace and AC and installed in one day. Very impressive. The two worked together as a good team. I'm not easily impressed, but they did impress me.
Mark Smith
Impeccable service from start to finish. Needed a full HVAC replacement. Not only were Shield the only company to quote me the right equipment, at the right price first time (no need for 'price matching'), but the Engineers were courteous, knowledgable, fast and clean in their work. The guys worked tirelessly to ensure that my A/C was up and running on the day as promised. No surprises, they executed the work exactly as quoted and discussed. Would recommend 100% - these guys are great!
Katina Wright
Even though I was willing to pay for a bigger and more powerful unit Jasen explained to me that it wouldn’t make a difference because of how the whole system was set up. In other words I was willing to be taken advantage of and he refused to take advantage. I have a new heating and AC company. Thanks To Jasen and his team for being FAIR.
Anna Miller
I called late because my air conditioner went out and I had family coming into town that night. Jasen came and was able to take care of my problem and get the house cooling and back to normal before my family arrived. I appreciate his willingness to come to my rescue.
Debbie Brown
I received service in an hour. This company pays its techs so they do not have to depend on commission for sales. That means you get great service
I appreciate that. The tech kept in touch on arrival time. He promptly found and fixed the problem. I highly recommend.
Emily VanNostran
Only took 30 minute notice to be at my house for a service call! AMAZING SERVICE! My husband & I couldn’t be happier! 100% honest!
Eric stranko
Outstanding experience! I I was able to get service within 4 hrs when other companies were stating 5-10 days. I highly recommend this company for any HVAC needs!
Rhonda Swager
This company is awesome! They responded very quickly and resolved the issue with my air conditioner. Great customer service! Thanks for your help!