Our sales representative Renee was very professional. He was very knowledgeable and walked us through what options were available to us with having to replace our old furnace. The installers arrived on the designated date and performed the task of removal and installation within the same day. Also very professional. I would highly recommend this company to anyone in need of any future work that is offered by them.
We needed to have our air conditioning unit replaced and this company did an excellent job. The technician was knowledgeable and explained the process thoroughly. The new unit is working perfectly and we have noticed a significant difference in the cooling of our home.
Terrible experience. I was provided a window of when my technician was supposed to arrive for the service call. They went through the timeframe with no contact. Then the technician supervisor was not able to have the tech respond. They charged me for the service fee when no service was provided. They wanted to come 4 hours after the scheduled time. It takes 7 days for the funds to be returned and they do not send a confirmation of your cancellation and the refund policy for 2 days. They won't let you speak to a manager only send messages through the contact center who has customer service representatives that are rude and provide poor service at best. I would not recommend this company unless you want to be charged upfront and not have a scheduled time for service to be completed.
I would like to take the time to commend them on their excellent service. I called them today for an emergency repair and they were able to come out within 24 hours of my call. They were very kind and professional, and did a great job fixing my problem! I highly recommend this company if you need heating or air conditioning services.
Fantastic service. The techs were amazing, well planned, great service, great product, good value. As a florist it made a significant difference to our working environment keeping us and the stock at a constant temperature. Would highly recommend Crown Heating & Air Conditioning to family and friends.
He was SUPERB and extremely competent! I was informed in advance of the cost of my bill and the nature of the problem. I am a very satisfied client who will absolutely use him for future repairs and servicing. I also strongly suggest this business! It was fixed quickly.
I am so happy I found this company! The owner is such a sweetheart, and he came over to my house and explained everything to me. He fixed my heating unit and has been great at keeping in touch with me. I highly recommend this company!
Finally got the furnace working. Santos is a genius. He found the problem in about 5 minutes. Thank you Santos. And with having a home warranty it only cost us a service call. Thanks American Home Shield.
My heating system wasn't working and I was worried about how much it would cost to fix it. But, when I called them, they told me that they could come out right away and fix it for me! It was really nice to know that they were going to be able to do it at a reasonable price.
I had never used this company before, but they were recommended to me by a friend. When I called, I immediately received an answering service who asked me questions and came back later with an estimate. They set up a time for the service and the technician showed up on time and was very friendly and professional.
Asoi Komas
Our sales representative Renee was very professional. He was very knowledgeable and walked us through what options were available to us with having to replace our old furnace. The installers arrived on the designated date and performed the task of removal and installation within the same day. Also very professional. I would highly recommend this company to anyone in need of any future work that is offered by them.
Bethu Mabuza
We needed to have our air conditioning unit replaced and this company did an excellent job. The technician was knowledgeable and explained the process thoroughly. The new unit is working perfectly and we have noticed a significant difference in the cooling of our home.
Anthony Romano
Terrible experience. I was provided a window of when my technician was supposed to arrive for the service call. They went through the timeframe with no contact. Then the technician supervisor was not able to have the tech respond. They charged me for the service fee when no service was provided. They wanted to come 4 hours after the scheduled time. It takes 7 days for the funds to be returned and they do not send a confirmation of your cancellation and the refund policy for 2 days. They won't let you speak to a manager only send messages through the contact center who has customer service representatives that are rude and provide poor service at best. I would not recommend this company unless you want to be charged upfront and not have a scheduled time for service to be completed.
Sadio Gano
I would like to take the time to commend them on their excellent service. I called them today for an emergency repair and they were able to come out within 24 hours of my call. They were very kind and professional, and did a great job fixing my problem! I highly recommend this company if you need heating or air conditioning services.
Gary Gentry
Fantastic service. The techs were amazing, well planned, great service, great product, good value. As a florist it made a significant difference to our working environment keeping us and the stock at a constant temperature. Would highly recommend Crown Heating & Air Conditioning to family and friends.
Muhammad Ahsan Jalil
He was SUPERB and extremely competent! I was informed in advance of the cost of my bill and the nature of the problem. I am a very satisfied client who will absolutely use him for future repairs and servicing. I also strongly suggest this business! It was fixed quickly.
Xiwan Tao
I am so happy I found this company! The owner is such a sweetheart, and he came over to my house and explained everything to me. He fixed my heating unit and has been great at keeping in touch with me. I highly recommend this company!
EJ Howard
Finally got the furnace working. Santos is a genius. He found the problem in about 5 minutes. Thank you Santos. And with having a home warranty it only cost us a service call.
Thanks American Home Shield.
Muhammad Ashraf
My heating system wasn't working and I was worried about how much it would cost to fix it. But, when I called them, they told me that they could come out right away and fix it for me! It was really nice to know that they were going to be able to do it at a reasonable price.
Paul Joseph
I had never used this company before, but they were recommended to me by a friend. When I called, I immediately received an answering service who asked me questions and came back later with an estimate. They set up a time for the service and the technician showed up on time and was very friendly and professional.