Our experiences with Doug's heating and cooling have always been great. The technicians arrive in the alloted time window, are friendly, polite, and honest, and the company provides service plans that are economical. I appreciate them treating us as valued customers and they will continue to get my business because of this.
very friendly and professional staff, explained each step of visit, reviewed costs and was patient with any questions asked and was able to answer those questions.
Was going to not review but got asked to Set up an appointment. Was told it’d be 110$. Told them I’d have to call back to check with my partner. They showed up anyways. After finding the issue I was told the 110$ service fee did not go to towards the repair and the part would be 800$ plus labor. Bought the part myself for $120 and installed it in 30 minutes. Guess I spent $110 to know not to use them.
Exceptional experience every time I call. Installed furnace, air and mini split 8 years ago. Regular maintenance and a couple help me calls in those 8 years.
12/16/2022 We had our furnace checked and the tech is the same man we've used for years. Courteous and professional. Last spring I had a complaint about parts pricing and the owner came up with a solution that was fair and resolved my complaint. This is a top shelf business.
Shirley Pontzius
He arrived on time, great personality, very informative.Did a Great job. His name is Kyle Marolf
Nena Swanson
He was very friendly and courteous. He explained to me,after maintenance, his views on my AC.
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Misty Dowdal
Our experiences with Doug's heating and cooling have always been great. The technicians arrive in the alloted time window, are friendly, polite, and honest, and the company provides service plans that are economical. I appreciate them treating us as valued customers and they will continue to get my business because of this.
Tim Arkebauer
very friendly and professional staff, explained each step of visit, reviewed costs and was patient with any questions asked and was able to answer those questions.
Amy Driskill
Take time checking and working on our AC and furnace. Always discuss maintenance issues. Really work to give you affordable options.
Anthony Barnett
Had the AC estimate and service man was knowledgeable know exactly what he was talking about will definitely do business again
Trevor Sebben
Was going to not review but got asked to
Set up an appointment. Was told it’d be 110$. Told them I’d have to call back to check with my partner. They showed up anyways. After finding the issue I was told the 110$ service fee did not go to towards the repair and the part would be 800$ plus labor. Bought the part myself for $120 and installed it in 30 minutes. Guess I spent $110 to know not to use them.
Petie Coffman
Exceptional experience every time I call. Installed furnace, air and mini split 8 years ago. Regular maintenance and a couple help me calls in those 8 years.
Tom James
12/16/2022 We had our furnace checked and the tech is the same man we've used for years. Courteous and professional. Last spring I had a complaint about parts pricing and the owner came up with a solution that was fair and resolved my complaint. This is a top shelf business.
Kermit Thomas
Very professional. Very fast to get me quote and completely informative