Ford’s Heating and Cooling

Craig was on-time for his appointment. He is very knowledgeable and detailed in preparing my estimate. Someone I would definitely call if I had any additional questions. I was uncertain as to specifications needed for my new unit; however, he explained it explicitly and I even learned a thing or two about air conditioner units.

Ford’s Heating and Cooling just replaced my old Furnace and did a great job. I couldn't be happier. They were professional, fast, clean and knowledgeable. I definitely recommend them!

Craig did an outstanding job. He suggested some changes to my job list that I had not even thought about. I was so thankful that he did as I was very happy with the finished work. Reasonable pricing. I will definitely be hiring him again.

Ford’s Heating and Cooling has been there for us on multiple occasions when our AC has failed, even a couple particularly late evenings on a weekend. They're our go-to for anything air related and have always been professional, reasonable, and up front about pricing.

I must say that it was wonderful to have a technician that was knowledgeable and knew exactly what to do. He kept me informed with frequent updates on everything he was doing. He also made sure that I understood what happened and he was eager to answer my questions. Your job was appreciated.

I contracted with Ford’s Heating and Cooling to get a sewer line camera inspection and sewer pipe location service performed. From the office administration staff to the service personnel I was extremely satisfied with the company's professionalism, customer service and helpfulness. All of my interactions were positive and the staff graciously answered all of my questions and earned my business. The service personnel answered a number of specific technical questions I had so that I knew exactly what I could expect on the service date. In addition, on the service date the technicians gave me, in addition executing the service, a wealth of in-depth knowledge about residential plumbing, HVAC and water systems. In fact, much of the information they generously offered extended far beyond the specific nature of the service call. In all, the customer service experience was fantastic and the information the service personnel shared has made me a much more competent and well-informed homeowner. I was very satisfied with the service.