Ralph's Heating and Air conditioning Services

BEWARE: Just had my boiler serviced... the technician was here all of thirty minutes. He secured one wire and reset a trip switch for the price of $213.00... ARE YOU SERIOUS????? Had I would've known it would've cost so much, I would've did it myself for the price of eighty-nine dollars (the basic service call price)... the technician never told me what was wrong, just fixed the problem and then charged me the cost to fix an electrical problem. I called to make a complaint and to no avail of trying to rectify this outrageous price, the manager tells me this is how he pays his technician to come out...???? What was the eighty-nine dollars????? BAIT FOR THE CATCH... I GUESS.....
After not having heat for approximately twenty-four hours, having paid the two hundred thirteen dollars to Ralph's Heating, going back and forward with the owner in regards to not having heat and being out of $213, the owner sent out his technician to rectify the heat situation, and compensate me for my suffering... I AM PLEASED TO SAY THAT I HAVE HEAT and I feel that the owner has honored my request for the job to be completed as expected.

I never got around to using them. I thought a place that does service is available when you need, and they are....for a higher price. Most people work weekdays so I asked for a Saturday appointment. Sure, they are available, but that is considered overtime and I have to pay more. Even if I were home today they couldn't tell me what time they'd arrive. The expectaction is that you wait around all day until they arrive. Ummm...nope. If I'm paying good money you sure as heck better be flexible with your schedule.

Too many options out here. It is a shame because they are very responsive and polite when you call office. Kudos to the nice lady at the front desk. Perhaps they will read this review and see an opportunity to make change. Anyway, on to the next vendor.

They put in my wall air conditioning unit several years ago. This year it was not putting out cool air like it used to. I called and left a message they returned my call with 24 hrs as they said. Scheduled an appointment for next day. The gentleman called when he was on his way which was at the beginning of my appointment time. Luckily the unit only needed freon and ended up being less than I was quoted. I am now happily cold as the unit is kicking out air like it used to.

This company was referred to me by my neighbor. They were polite, explained the problem and fixed it. I also had a new thermostat installed and the gentleman helped me set it and explained it although my work schedule changed and was confused on changing some of the programming. When I called they the were more then happy to walk me through each step without hesitation. I love my new programmable thermostat. I turn my heat down during the day when I am gone and it starts to warm up right before I come home from work.

Matt come out and did a wonderful job performing maintenance on my boiler. He explained in detail what problem could occurr and gave me some solutions. The boiler is working great now and I give Matt and Ralph's Heating 2 thumbs-up and 5 stars !!! Thank you .

No as great as before. Been using them for years, but last tech was more interested in selling me an overpriced new unit. Will not use them anymore.

I moved into an older home that had been vacant in which the gas was shut off. This home had no Carbon Monoxide Detectors either. I Thank God every day that I called this company instead of just having the unit and gas turned back on. Upon inspection there was a crack in the heat exchange. I had no idea and I shudder at the thought of what could of happened to my son and I. The gentleman that serviced me was so thorough and explained everything and I felt like he truly cared. I'll never go without Carbon Monoxide Detectors. Ever! Thank you for putting up with all of my million and one questions and for caring! I then hired this company to service my units at my business and they have handled everything from my ceiling units, wall units and A/C units in a 10,000 sq ft building. I understand very little about these things and they have been incredible at teaching me how to help keep my units well cared for in between seasonal checks (I have a large kennel and training facility and their is lots of hair!) I have learned so much through them and couldn't be happier.

Ralph’s has become a very dependable part of my stable of contractors. I’ve used them for my rental and my own home, and I’ve gotten consistent results. Will continue to use them!

Excellent service from Ralph's Heating. They are honest and have great customer care (very efficient and responsive). I will always rely on Ralph's for my heating and air issues.

They'll take $80 from you without telling you what the problem is for wall furnaces. They sent a guy that was most likely covid positive just to tell you he needs help. When in reality, you just needed your furnace fixed.