Joyce Heating and Cooling

This business is both incredibly friendly and professional. It was not a simple process, but they managed to rapidly restore my heating and cooling system. Furthermore, the cost was fair. I'd unquestionably suggest this business to others!

The service and employees have always been kind and competent. We discovered the heater had been malfunctioning after a new Nest thermostat was installed when the personnel arrived to perform my routine maintenance. Before carrying out the repair, they were able to locate and resolve the issue. It's enjoyable to work with them.

I scheduled for a technician to come out and look at my outside a/c unit. He was scheduled to come out between 2p and 5p which is a 3 hour window. So you would think that that would be a significant amount of time to make it. He called 45 minutes within the window time stating that he will be there in an hour. I ended up calling him 15 minutes before the window time was over and asked if he was still coming out. He said yes, then called about 40 minutes later asking to reschedule for tomorrow between 8a and 11a. I said ok, we can do that. So the next morning I waited until 11:05a and he never showed up or even call to let me know if he was coming or not. I then called the company and requested for a refund and canceled the service. The initial person I spoke with over the phone to schedule the service was professional to me but the person I spoke with to cancel sounded dead and didn't seem to care about the issue. Usually, companies will apologize and/or will offer you some kind of discount but that didn't happen in this situation. So since I didn't receive any service, I gave this company a 1 star.

Joyce Heating and Cooling is great! We used them to service our AC system, Kelly came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend this business to all my friends and neighbors.

He was very professional and honest. I would recommend him to all my friends and family. His prices are fair and he does a great job!

When my air conditioner stopped working, I called Joyce Heating and Cooling firm at 8:30 a.m., expecting an answering machine, but instead a pleasant lady answered the phone and took down all of my serious information. John personally phoned me back less than an hour later, and he arrived within hours. He did an excellent job for me! Would definitely deal with them again!

Fantastic service! Timothy arrived on time and was very thorough with explaining the processes and recommendations. He was very knowledgeable and friendly. We will be using Joyce Heating and Cooling for heating and cooling services as well in the future.

He was quite courteous and receptive. He did an excellent job and was extremely forthright in his explanation of the problem. I heartily endorse him, and I'll say the same for all my friends and my kids.

Professional business with helpful and informed staff. The maintenance of your HVAC system is simple with Joyce Heating and Cooling company. The technician are excellent and simple to deal with. It's so energizing to deal with a business that genuinely values its clients!

Super professional and amazing. I understand the weekend is always hard for service calls. I am glad they were able to squeeze me in and fix my AC. It was a quick and easy fix and I got my money's worth. I will always recommend this company now, just not on the weekends🤣.I forgot the man who came out today but he is the best. He's friendly, professional, and very thorough with his work. Happy 4th of July!