TVR, Inc.

The builders of my home hired TVR to install the mini splits to save a dime and it’s been a nightmare ever since.

Me and 15 other home owners have been dealing with issues with our units since we bought our homes. I bought my home is 2018 and it’s now 2022 and I am STILL dealing with pumps shorting out on my unit.

TVR has been unwilling and incapable of fixing the problem so they just continually came out and installed new pumps for a few years free of charge - but they never addressed the root cause of why these units were doing that in the first place.

Needless to say after 2 years of replacing pumps they decided they had done enough, but the issue continues.

I would not recommend you use this company, they take jobs they are not qualified for with no accountability for the quality of their work.

My AC wasn’t blowing cold air. I had another company out that said there was no hope and I needed a new system. My daughter recommended I call Treasure Valley. Tech came out and quickly diagnosed the problem. Fixed it with a $50 part and it’s running perfect. I really appreciate the high ethics and quality service. I will be using them again for maintenance.

I called and set up an appointment to have a walk in freezer fixed, I took the day off work to make sure I was available to answer any questions, no one showed up or called. I called and asked and was told to leave a message and I would hear back, I've never heard from them. I will never recommend this company to anyone.

These boys can hang so duct. Good company

The work is fine, the work ENVIROMENT however, is extremely toxic. There's no HR department so your forced with the option of quitting since there's no one to help handle internal issues. They pay is attractive but don't seel out your dignity to foremen who treat you less than human 🙂

5 stars for honesty. Had a little incident and the employee went out of their way to help get it resolved. He could've left and not said a word, but he was ethical and that makes all the difference. So, thanks!

Perfect service

I needed my refrigerant recharged and chose them due to their location and how they were upfront about their reasonable pricing. I was pleased that the technician was able to answer all my questions, find and fix additional things that were wrong, and not try to sell me a new system when I didn't need it. The technician was quick, experienced, on time, and trustworthy.

I will start by saying this was 100% my fault and I cannot prove any foul play has taken place but I thought I would share my story.

I was purchasing a house and the inspection came back stating there was no hot air being produced through the furnace. I was purchasing the house "as is" but the owner said he would get an HVAC specialist out to check out the AC and Furnace. I received an invoice from TVR stating that I did not have a furnace, only an air handler, but the AC and components were in working order. Once I moved into the house and it started getting hot (2 months after inspection) I turned on the AC to find that the evaporator coil was completely freezing over. I had someone come check it out and found that I had a freon leak and that there was none left in the system.

I called TVR and believe I spoke to the owner. I found out he was a relative to the owner of the house I purchased but he had sent one of his employees to check it out. According to the owner he remembers this inspection and recalls that all output readings came back fine and that nothing was wrong. I asked for him to send the final inspection report so I could verify this. He said they don't keep reports that come back with no issues.

Long story short, I trusted a report from this company that everything was in working order, it wasn't and now I am having to replace my entire HVAC system.

A friend at work recommended me to TVR about a year ago when my furnace stopped working. The first guy I called said the whole system needed to be replaced and gave me a quote of over $8K. The team at TRV came out and fixed one small unit for around $600 and its been working like a champ ever since. I've utilized their services a few times since then for our home as well as a rental for my daughter, and the experience has always been the same. From the moment you talk to Erica in the office to the end of your service call, they are always friendly, helpful, professional and courteous. They are respectful of your schedule and will not try to sell you anything that isn't absolutely necessary. Thanks for being there for my family TVR!