Gibson / Lovell HVAC

I can't say enough about Dale Lovell and his crew. They were on time, polite and they knew what they were doing, definitely a rarity these days. They went above and beyond in getting the job done of replacing my old unit and made sure that everything was working as it should before they left. They knew that I had just had new hardwood flooring installed before my old unit failed and they made sure to be extra careful. They even asked first when having to go into different rooms if it was ok. They kept me updated and explained what was being done the entire time. I wish more companies could be like Gibson/Lovell HVAC. I am so glad I chose them to install my new unit. It really takes a lot to impress me but I can truly say these guys all did an amazing job!

A year ago I’ve contracted and paid for a preventive maintenance service for the A/C unit at my house (twice a year). No one showed for 12 months. Called to their office and Terry (owner- manager) answered the call. A very rude, impolite and disrespectful person
She made such awkward excuses for service being so backed up like Covid (really…..???!!!)
Bottom line, as a favor to me, she said it was going to schedule a visit of one of their technicians on the following weeks….(yeah…right —— I won’t be holding my breath for sure…!!!)
Situations like the one I just described is why you MUST double check reviews of service providers.
My fault this time. But learning lesson for sure.
Hope this review will help people to think twice before proceeding.

This company was great called them at 6pm on a Sunday tech was here by 8 and fixed our 1 unit in 30 mins, I then asked him to take a look at the downstairs unit since I wanted a second opinion on a quote I received from Gerald's he was able to get that unit working in 90 mins. I was originally told by the other company that the unit was beyond repairable. I will only do business with Gibson/Lovell from now on thank you for your great work.

Hands down the BEST company for HVAC! I've been using these guys for years personally and professionally and they never disappoint. :) I recommend them to all my clients. (I'm in Real Estate)

Fantastic service and very professional. Air went out on hottest day 96 here Thursday! Called them 10 AM and they were here by 3PM and fixed within the hour! They checked back later same day and the following day to make sure cooling was working! Highly recommend this company. Kevin went above and beyond expected service.

We have used Gibso Lovell several times, recently for a new HVAC system replacement for our old, overdue unit. The owners and techs are always friendly, knowledgeable, and on time! Would definitely recommend to anyone.

Air conditioner went out on one of the hottest Saturday nights of the year. Sent a Maintenace request thru our landlord at 7:30 PM. I did not think I would get a response that night but a technician call be back in an hour and was repairing the AC unit by 10:15PM that night. Great response and customer service.

Our central air went out this morning. Called Gibson/Lovell & Dale was there within 2 hrs! He did some troubleshooting & determines what the problem was. He said his partner was at the supply store & would come out as soon as he could as install it. These guys worked in our HOT attic for several hours to make sure we had AC! They are awesome! Highly recommend!!!!!

We had 2 different crew’s come to our new home for a wellness check and to correct some minor issues and all 4 guys were very professional a knew what they needed to do. Awesome service Thank you

I will never do business with this company again, recently they came to my property to service my hvac because it was not cooling the home, we were told it was low on freon and they charged me over 800 dollars for six pounds of freon, four months later the hvac started doing the same thing so i went with a different company , came to find all it needed was a new compressor for 295 dollars. These people are crooks , i am also reporting them to the BBB!!!!!!