Assured Comfort Heating, Air, Plumbing
Air conditioning contractor
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Amenities
Assured Comfort Heating, Air, Plumbing Reviews - 77
4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Pamela Burton
Our Technician Darryl and his assistant were extremely polite, friendly, punctual, fastidious and competent completing installation of heater/air conditioner and thermostat. We are very pleased with their work!!
Bobby Mcknight
We had a new Air conditioner unit put in and my electric bill went down $50 a month. The company is awesome very quick to respond to our needs.
I would Highly recommend them, also the unit I had installed is Made in The USA.
Veteran Owned.
Thank you
Jay H
We've used Assured Comfort for the past few years after trying a number of different companies. We've been with them every since for HVAC maintenance and plumbing issues. We replaced our builder-grade HVAC a couple years ago with a variable-speed unit and love it. Great service, advice and priced competitively. Thanks!
Janice Brogdon
I contacted Assured because of their flyer for a pre season maintenance check up. During the check up, the technician did something to burn out the motor. After several calls, the motor was replaced, though now it runs much noisier than before. That tech acknowledged the noise factor. When the weather got cold and I attempted to turn on the furnace, all I got was cold air. The pilot light had been turned off. Knowing I have an old unit, I always kept it on. So, must have been turned off during the checkup/ motor situations. This new tech was unable to light it and all of a sudden says I need a thermocouple. Shouldn’t checkup have determined that, if that’s the problem?
Now they want to charge me $545 to replace!!
A $10 part that can be replaced by watching a
YouTube video. I can’t recommend a company that won’t take responsibility for problems they caused. TERRIBLE experience!!
Jimmy Traylor
When our air conditioning went out the first of June 2020 it started a small adventure.
We had Assured Comfort come out to troubleshoot the system. The tech was professional and well trained. After trying a few small parts on the compressor (starting capacitor and a few others) it was time to retire the old system. As we checked, it was 32 years old. This happen to be 1 year older than the tech working on it. :).
I had them and a few other companies give me quotes for a completely new system. In 32 years the technology had changed a lot. Come to find out we need a few extra vents to balance the system so it works the most efficient way.
Based on cost, warranty period and reviews we decided to go with Assured Comfort. The system we want was on the more expensive side, but in the long run would help on the power bill side over time which will help pay for it on the return on our investment.
So it took us a few weeks to get the funds together of which we ran fans in the windows and an attic fan. As part of our adventure the attic fan ran for 1 day, then would not start the next day. I had to change the motor it was also 30+ years old.
The day came and we got the install scheduled. The guys were on time and started early that day. They took out the old system, installed new exchange system (inside unit), compressor (outside unit), line set (tubes between them) and new electronic thermostat. Everything was up and running with new vent installed which has help a lot in that area of the house. Personally I love the thermostat as I can control it with phone or over internet from anywhere (just like you see on some TV commercials).
Since install we have had a few 90+ days and the system has keep the house COLD, not cool, but cold.
Thank you for being here when we needed you.
Susan Kinney
We have used Assured for three fairly extensive jobs to bring our old house up pro code and they have been fantastic. Arrive on time, get the job done in the amount of time they say it will take. Reasonably priced. I would suggest them to family, which says a lot!
KDsMCLife !
Tony did an excellent job with my annual maintenance service on my two furnace units. He was on time, professional, and efficient. The visit had minimal impact to my workday, which is a plus!
James Sanders
I have used Assurance Heating and Air for 20 years. They are professional, knowledgeable, and honest. William was my technician today and did a terrific job.
Thomas Proctor
We just had our third unit installed by Assured Comfort. Jerry Hall was recommended to us years ago by Keith Martin. We have been very satisfied with this Company. WE have used them for years. Very professional.
Adam
Assured comfort has been nothing short of professional when dealing with every HVAC issue I could think of under the sun. They’ve come back to repair and or modify any issues that we have had and we currently use them for ongoing maintenance for our HVAC systems. They did a fantastic job and had great financing when it came down to installing a new HVAC system in our home. We would recommend them to anyone. Everything from there call ahead note to communication about the visit and follow up after the visit has been top notch.