Ace & A Heating & Air Conditioning

We have used Ace & A Decatur for the last seven years for service, annual maintenance, and system upgrades. Their technicians are knowledgeable, polite, and efficient. Their prices are competitive. We plan to continue to use Ace & A and to recommend them to neighbors and friends.

I needed service and repair for my furnace. I was referred to Ace & A HAVC. Upon scheduling an appointment, I was told that the technician Dion would be sent to my home. I was very pleased, because I had read the reviews and each customer expressed their satisfaction with the repairs. I agree with the reviews. Dion proved to be very professional, courteous, and very knowledgeable.

I have used Ace and A for over 12 years, and yesterday, I had a problem with my AC. I called them early in the morning, and Dion, one of their Tech showed up in the afternoon, and within a few minutes, had figured out what was wrong with my AC. I had worked for General Electric many years ago, and had serviced AC systems, and I could tell from talking with Dion, that he was very knowledgeable, had a great personality, clearly explained everything he was doing, and if I were hiring AC techs, I would hire him in a second.

Excellent service, as always, from Ace and A.

All of the techs that have worked on my home have been professional and kind, even when they have to spend endless hours in my crawl space! I truly appreciate their expertise with old decatur houses.
They offer financing through a third party company with very reasonable interest rates which really helped my family handle the cost of replacing our HVAC system when it gave out this summer. All around a great experience and I will be going back to them for all of my future hvac needs.

Installation issues of an attic furnace & A/C unit. Units were too large for the pull down stairs, and much disassembly had to be done. Technicians left boot marks on wall as they struggled. When paying I was told the wrong size equipment was ordered, mainly due to personal issues. Complained and got no response. Undependable.

Update - Trying to get service on a disconnected furnace vent. Promised service time not met and can not reach anyone.

I wanted to add a ductless mini split system to my finished attic. I was also contemplating adding a second system to control the temperature better in my kitchen. I contacted Ace & A via their website. Tim Wilson immediately got back to me and we arranged a time. Tim came out and spent an hour at my house listening to what I wanted and assessing my current HVAC system. Tim ended up proposing a solution that was much less than I had expected because he came up with creative solutions that didn't require a second ductless system. The day of the installation went well; the crew was professional and their work was top notch. I have dealt with several other HVAC companies in Atlanta. Many are just trying to sell you something. It was great to work with a company that actually wants to meet its customer's needs without gouging them. Ace & A is my HVAC company of choice from now on.

All I can say is thank you so much! Our hear stopped working late Christmas Eve and we have 8 month old twins so it was a pretty big deal trying to find an HVAC person first thing Christmas morning. Ace & A were the first to call back around 7:30 am and had a repairman here by 8:50 on Christmas morning. It’s now 10:45 and we have heat again!
Thank you Ace & A for saving our twins Christmas!!

I began using Ace & A about 1986 when I lived in the Devonshire Condos in Atlanta (DeKalb County). It had RUDD equipment. When that home was remodeled in 1999, a contractor improperly installed new RUDD furnace and air conditioning units, and Ace & A was able to correct its installation. During 2000, we moved into a new home in the City of Decatur (near its downtown). After its new home warranties expired, we began using Ace & A for annual service. In 2010, our foundation (slab) needed reinforced, and Ace & A came and disconnected the 2 outside air compressors; and after the foundation piers were installed, they re-installed them. Then after 15+ years, one compressor decided to quit working, and I had Ace & A replace both old systems with new RUDD equipment. The Ace & A staff are all SUPER! And, you can save a few dollars and get excellent equipment by using RUDD!

Ace technician Germaine come out to look at our non-cooling ac within two hours of our call. He diagnosed the problem 100% accurately and we were able to solve the problem that afternoon with the assistance of our condo property guru! We are so grateful (and cool).

I have used Ace & A since living in my home. I had been leasing the home and when making the decision to buy, the technician who was there to do a regular checkup was kind enough to thoroughly check both systems and give me advice about their condition and longevity!