Red Carpet Air Conditioning and Heating Services

Red Carpet Air is a very good company to deal with. They are efficient, customer service oriented, quick to respond and service their units. I had a new system installed by them.

Also on this visit their technician, Juan Caceres, serviced my unit when the A/C condenser was seriously clogged up. He not only cleared the clogged line but went above and beyond by inspecting the other items and educating me on how the unit is designed to operate and ways to make it run more efficiently.

The service I received was outstanding! My service tech Chris was very knowledgeable and courteous. Through the entire process, he keep me informed as to what was the problem and how it would be repaired. The prices were very reasonable. If you need immediate service at decent price I highly recommend Red Carpet!

So I came home from work one day only to find my AC pretty much died. Not having any knowledge of a reliable AC service I looked through the coupon mailers and called a few companies long story short I must have gotten the luck of the draw because I have heard a ton of horror stories about AC repair and sales but Kris of Red Carpet Air took absolute care of me and my family. When I purchased my home a couple of years ago the inspector told me I would probably have to replace my AC soon so we held on as long as we could. Kris went over a bunch of options and not once did I feel like he was trying to sell me anything. I had a genuine feeling that he just wanted to help. He put all options on the table and let me make the decision and I decided to go with a new unit. I feel like I made the best decision because of the amount of added savings and the sense of security with the 10 year warranty plan it was a win win situation. The unit was installed the next day and as promised I came home a to a cool house and a happy family. I ABSOLUTELY recommend Red Carpet Air and I have to thank Kris for the millionth time for making my emergency situation go so smooth with his professionalism and caring for clients. THANK YOU!!!!

We recently were referred to Red Carpet Air through our home warrantycompany. As it turned out, we did not go through our company, and decided to use Red Carpet Air anyway. Dylan gave us a fair price and some extras too! He was very professional and courteous and his sidekick John too. The installer, George, was knowledgeable , curteous, and answered our questions and concerns. We've had the new a/c unit just installed and are hoping it will be what was promised. Thank you Red Carpet Air for your timely response and quick installation.

We did not call Red Carpet Air - they were chosen from our Home Warranty Company. From the moment they called us to confirm appointment, they were very professional and our entire experience was awesome. Our tech, Jeremy, was very thorough at finding the cause of the problem. We signed a contract with them to continue servicing our unit!

There are not enough words to express how fantastic Red Carpet Air is. My system was 11 years old and although throughout the 11 years I had no problems with it (had it serviced twice a year), the compressor was starting to go bad so the company servicing it quoted me a price on a new compressor and a new unit. I decided to get other quotes. Did a Google search and put in info on what I was looking for with a site that does searches for companies in my area. Within 10 minutes I received a call from Ted with Red Carpet Air and within one hour he was at my house. He confirmed my compressor was going bad so quoted me a price for a new one and also a new unit. His quote for a new compressor was lower than the other but his price for a new unit was amazingly so much lower. I am a retired person on a fixed income and his quote was not only very low but the extras he added with no charge to make sure my system would perform to its fullest potential were amazing. I chose a new unit and his team came out on the scheduled day and time. What a great team he has!! They were very professional, friendly and high quality work ethics. Ted, who is the owner, came out to see how things were going and answered any questions or concerns I had. He explained everything in detail. They do what they say they are going to do and then some. Thank you Ted and your team for the outstanding job you did. . I plan to utilize this company’s service for years. I also will recommend them to anyone that every mentions they are having A/C problems.

Red Carpet Air installed my new air conditioner in October. They called me last week to offer a free duct inspection. Jacob came out to check out and was extremely friendly, professional, and knowledgable! He explained everything in full detail and provided recommendations for lower my electric bill. Overall, I’m very happy with Red Carpet Air.

The owner came out today to install my new ac and he did such a wonderful job, he really pays attention to everything and works so hard at what he does. the pricing was really good for all he did, I had just bought this house two months ago and had inspections done but no one told me that the ac was a potential fire hazard til one of red carpet ac guy's came out to install a new thermostat and while trying to that he looked closer and found that all the wiring and the air handler inside was ready to burst into flames this winter so I'm very grateful to them for finding this now and saving me and my family from a fiery death. Thank you so much.

Juan was extremely knowledgeable and helpful in helping me decide on the proper and cheapest unit for my situation. Ted and his people were very efficient, clean, and professional during the install process making short work of the job at hand, all while showing me exactly what he was doing and why it was being done. Would fully recommend to anyone needing A/C Repair/Replacement

The name of the company when you call is “Heatwave” not red carpet.

Tried to get someone out to fix the AC for a tenant. I gave them two numbers for the tenant and they had my number. The time passes, they left a voicemail and text with the tenant but when the tenant called back, they got no response. No one called me. After an hour passed beyond the time the tech was supposed to come, I called again and was told the tech went home because the tenant didn’t answer. Issue is, the tenant did call and no one answered. No one from this company called me. When I asked why I didn’t get a call, I was told because my number “fell out of the system” when I gave the tenants numbers.

Don’t count on this company if your ac is out.