What a professional company. Replacing an A/C Unit is a big capital investment and having someone you can trust is key. Dolphin Air & Heat is that company. We had several questions and Sergio was patient and answered them for us to make sure we got the right system and didn't spend unnecessary money. They were very competitively priced and did the job next day and with not having AC in Florida that is huge. Crew showed up when they said they would and got to work right away. When the job was done the cleanup was impeccable as I would have never known they were there. Please give this company consideration for your business. You won't be disappointed. Top Notch!!
Our air conditioning went out (in early Sept during a 90 degree day) and after viewing several recommendations on FB, I decided to call Dolphin Air and Heat. They were at my house within an hour. They had to drive to Plant City for a part, but were willing to do it even though it was already almost 4pm. Needless to say, I had air by 8:30pm! I was impressed with their dedication and hard work to make sure we had air conditioning by the time we went to bed, even though it rained several times while they were working. (I was positive they would have to stop, but they kept going!) Sergio and Ilian were amazing, they were friendly, knowledgeable, and determined to give me their best service. I highly recommend Dolphin Air and Heat!!
Our air went out in the middle of the night with summer upon us and I have a newborn. I needed someone to come out as soon as possible and Dolphin was quick to respond, which was greatly appreciated. The A/C was quickly resolved and after a further check they found a blown UV light and a safety issue with the light being too close to our gas line for the heat. I’m glad to have had them out for so many reasons! I will definitely be using them again and recommending to friends and neighbors.
Dolphin Air is Awesome. Very Prompt, Polite & Professional. Sergio is Excellent at Service Calls, Problem Solving & Installation of New Air Conditioners. Dolphin Air Cares about it's Customers & the Satisfaction is Guaranteed. There's alot of Air Conditioning Businesses in the area but Dolphin Air offers Excellent Quality Products & Service at Lower Prices. Give them a call for a price quote & see for yourself. We did & we're Happy Customers!!!
David was exceptional. He was prompt, and had a positive attitude and a great sense of humor. He installed a Nest thermostat at our condo in a timely manner and was very professional. David goes the extra mile for the customer. He took his time answering all of our questions. Hope to deal with him directly again when we need an extra return installed in our stairwell. Thanks David!
I normally do not write reviews however Dolphin Air & Heat went above and beyond. Last week our AC was not working & some other AC company (Not Dolphin Air & Heat) sent a tech out to "fix" the issues. Today I came home and found our home 82 degrees and the AC was not working. It was unbearably hot and I have a 6 month old and 2 year old who could not stay in these conditions. Not to mention Sunday night it is impossible to find anyone working. Sergio drove an hour to our home and was able to diagnose and resolve the issues. We had not 1 but 2 leaks which Sergio and his crew found and the other company missed. Dolphin Air & Heat got right to work and my family now has AC colder than it has ever blown in the house. If I have any more issues I will not waste time calling anyone else. I wanted to share this positive experience because there are a lot of AC companies out there but Dolphin Air & Heat are a notch above. You can tell as soon as they get to work they know what they are doing.
Awesome customer service! We returned from vacation to find out our AC stopped working. We called and a service tech was at our house within an hour and he fixed the issue right away. Would highly recommend. Sergio was a great service tech and was very informative and helpful. Won't hesitate to use Dolphin again.
By daughters A/C died. It was 21 years old We contacted Sergio at Dolphin Air and Heat on a Saturday around 4pm. Sergio was there within an hour and evaluated the system and gave us a resionable quote My daughter signed a contract and Monday they were there to install the system. They very efficient, professional and respectful to my daughters house. I would highly recommend Dolphin to do work. I will definitely use them at my house very soon
My old A/C was giving me problems and leaking so I called Dolphin Air & Heat for Service. Sheldon came out quickly (and on time) and did his best to service the unit but told me it was very old and rusty. I knew this. We discussed a new unit. A few days later, I called him up and made arrangements to replace the unit. The crew was very nice and worked quickly. Sergio also came by to assist. Sheldon came back near the end and checked my ducts in the attic. They didn't make much of a mess but cleaned up after themselves. Sergio offered to register the unit and process the rebate for me. It took a total of about 5 hours. I was very impressed! My unit is just awesome. Karen W
I can’t say enough wonderful things about this company and the service they provided. Sergio and his team were wonderful, knowledgeable, and fast. They went above and beyond to get our family out of the heat. I have already recommended them to friends in need.
Pixie Dust everywhere
What a professional company. Replacing an A/C Unit is a big capital investment and having someone you can trust is key. Dolphin Air & Heat is that company. We had several questions and Sergio was patient and answered them for us to make sure we got the right system and didn't spend unnecessary money. They were very competitively priced and did the job next day and with not having AC in Florida that is huge. Crew showed up when they said they would and got to work right away. When the job was done the cleanup was impeccable as I would have never known they were there. Please give this company consideration for your business. You won't be disappointed. Top Notch!!
Johanna Limmer
Our air conditioning went out (in early Sept during a 90 degree day) and after viewing several recommendations on FB, I decided to call Dolphin Air and Heat. They were at my house within an hour. They had to drive to Plant City for a part, but were willing to do it even though it was already almost 4pm. Needless to say, I had air by 8:30pm! I was impressed with their dedication and hard work to make sure we had air conditioning by the time we went to bed, even though it rained several times while they were working. (I was positive they would have to stop, but they kept going!) Sergio and Ilian were amazing, they were friendly, knowledgeable, and determined to give me their best service. I highly recommend Dolphin Air and Heat!!
Claire Richardson
Our air went out in the middle of the night with summer upon us and I have a newborn. I needed someone to come out as soon as possible and Dolphin was quick to respond, which was greatly appreciated. The A/C was quickly resolved and after a further check they found a blown UV light and a safety issue with the light being too close to our gas line for the heat. I’m glad to have had them out for so many reasons! I will definitely be using them again and recommending to friends and neighbors.
Always & Forever
Dolphin Air is Awesome. Very Prompt, Polite & Professional. Sergio is Excellent at Service Calls, Problem Solving & Installation of New Air Conditioners. Dolphin Air Cares about it's Customers & the Satisfaction is Guaranteed. There's alot of Air Conditioning Businesses in the area but Dolphin Air offers Excellent Quality Products & Service at Lower Prices. Give them a call for a price quote & see for yourself. We did & we're Happy Customers!!!
Joanie
David was exceptional. He was prompt, and had a positive attitude and a great sense of humor. He installed a Nest thermostat at our condo in a timely manner and was very professional. David goes the extra mile for the customer. He took his time answering all of our questions. Hope to deal with him directly again when we need an extra return installed in our stairwell. Thanks David!
Brian Erickson
I normally do not write reviews however Dolphin Air & Heat went above and beyond. Last week our AC was not working & some other AC company (Not Dolphin Air & Heat) sent a tech out to "fix" the issues. Today I came home and found our home 82 degrees and the AC was not working. It was unbearably hot and I have a 6 month old and 2 year old who could not stay in these conditions. Not to mention Sunday night it is impossible to find anyone working. Sergio drove an hour to our home and was able to diagnose and resolve the issues. We had not 1 but 2 leaks which Sergio and his crew found and the other company missed. Dolphin Air & Heat got right to work and my family now has AC colder than it has ever blown in the house. If I have any more issues I will not waste time calling anyone else. I wanted to share this positive experience because there are a lot of AC companies out there but Dolphin Air & Heat are a notch above. You can tell as soon as they get to work they know what they are doing.
Josh Wolff
Awesome customer service! We returned from vacation to find out our AC stopped working. We called and a service tech was at our house within an hour and he fixed the issue right away. Would highly recommend. Sergio was a great service tech and was very informative and helpful. Won't hesitate to use Dolphin again.
Michael Fox
By daughters A/C died. It was 21 years old We contacted Sergio at Dolphin Air and Heat on a Saturday around 4pm. Sergio was there within an hour and evaluated the system and gave us a resionable quote My daughter signed a contract and Monday they were there to install the system. They very efficient, professional and respectful to my daughters house. I would highly recommend Dolphin to do work. I will definitely use them at my house very soon
Karen Winter
My old A/C was giving me problems and leaking so I called Dolphin Air & Heat for Service. Sheldon came out quickly (and on time) and did his best to service the unit but told me it was very old and rusty. I knew this. We discussed a new unit. A few days later, I called him up and made arrangements to replace the unit. The crew was very nice and worked quickly. Sergio also came by to assist. Sheldon came back near the end and checked my ducts in the attic. They didn't make much of a mess but cleaned up after themselves. Sergio offered to register the unit and process the rebate for me. It took a total of about 5 hours. I was very impressed! My unit is just awesome. Karen W
Amy Rosado
I can’t say enough wonderful things about this company and the service they provided. Sergio and his team were wonderful, knowledgeable, and fast. They went above and beyond to get our family out of the heat. I have already recommended them to friends in need.