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    Dolphin Air & Heat, Inc. Reviews - 57

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Brian Rollinson

    Sergio and team are a life saver. My outside AC unit was making a loud disturbing sound late in the day that later resulted to me turning off my ac unit on a hot day. Dolphin Air & Heat came out to review what was going on and they quickly found the problem and resolved it. With their professional knowledge and honest assessment, they also help my unit run better than before. I highly recommend Dolphin Air & Heat Inc to all!

    Tampa Guy

    My AC went out Sunday night. I called Monday morning and they came out at 3pm same day. Every other company I called beat around the bush and was saying at least 3 days out.

    I met Sergio and another gentlemen. It felt like they were family. Sergio literally touched and giggled some wires and found the problem in 1 mintue I'm not kidding.

    They know what they are doing and are very talented. I highly recommend them if your are having problems. My AC is over 10 years old but they treated it as if it was brand new. We swapped stories as they changed the part out.

    Two thumbs up. It was a pleasure meeting you 2 today. I love the fact you guys were not the typical robot service men with no personalities. Please continue this customer service base approach it was amazing.

    Again thank you for fixing my unit today.

    Nehal Patel

    Highly recommend Santiago and Dolphin Air for any residential HVAC system. Very honest, dedicated and reliable service. Same day service. Santiago worked until 7pm to make sure that the system was running properly and that there were no complacency.

    Josh Savage

    Very knowledgeable and professional. They were able to fit me in very quickly on short notice to get my AC back up and running. Very thorough and friendly, I look forward to doing business with them again when the need arises!

    Kathleen winkler

    This is the third time we have had Dolphin out to repair our system. We started using them because they were the only ones at the time that could work with a nest thermostat. Our system is 11 years old. Each time they've been here they've been pleasant, they've been professional, their rates are competitive and they're just great to deal with. They really go the extra mile to make sure you are satisfied.

    Theresa Waugh

    I cannot say enough about my recent experience with Dolphin. My (21 year old) furnace finally went and my AC was old and in need of replacement, too. I got several estimates, met with several vendors, and asked many questions over the course of several days. A number of neighbors recommended Dolphin but it was my meeting with Sheldon that sealed the deal. He came out (exactly on time) to do the estimate, pleasantly answered my many questions (quickly) over the few days I was deciding, and he was here to supervise and assist on the day of the installation (when the team also showed up on time, around my work schedule). The Dolphin installation team was cordial and cleaned up as promised. Owner Sergio came at the end of the long day to check things out and introduce himself. I highly recommend Dolphin and if you are looking to purchase I recommend you ask for Sheldon.

    Lisa Wilkie

    Dolphin installed our two units in 2018. They, also, perform an annual maintenance check. They were then, and continue to be, professional, knowledgeable, courteous, neat, responsive and….they VALUE their customers as well. Their employees stick with Dolphin for years which speaks volumes. Ask for Sheldon or Sergio, though I’m sure they’re all exemplary.

    Michael Kawula

    Buster and my kids were not feeling the best after going from a 40 Degree night in Trinity Florida to a night that was 80 and when we kicked the Air on learned it didn't work. The owner came right out and we learned a squirrel decided to snack on our wires (guess it thought it was a nut). Not only did he fix it on the spot, but helped us in seeing how we can make it another season with the old unit we have. He went above and beyond and our family was so grateful to have a nice cold house again to sleep in.

    Highly recommend. Super professional, fast and very affordable. Side note: Buster our Dog is Happy but we never caught the squirrel.

    Check them out ~ They're awesome!

    Scott Miller

    I have had to use Dolphin AC for about every service over the past five years and to say they’ve been phenomenal is an understatement. When you’re in FL and your AC breaks down, it constitutes an emergency and I can always depend on them to follow through. I recently replaced my old HVAC system and Sergio couldn’t have possibly exceeded my expectations more. He was in constant communication with me about his arrival and the timeline of the services so there were no surprises. He was extremely patient in explaining the different options, features and other inquiries that I had.

    Sergio and Dolphin are always there when you need them the most. To find a quality and professional company is a challenge in itself. But to find one that is also dependable, trustworthy and concerned about the customer’s experience is extremely rare. The Tampa area is fortunate to have such a great company readily available to fix these issues!

    Gregory Wilson

    I found this company on a Google search as our AC went out. They were the 4th company I called and had someone at the house within an hour or so. The gentlemen that came out were Friendly, Knowledgeable, quick and clean! Had the AC back up shortly. Thank you much and I will definitely call Dolphins Air and Heat first next time!

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