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    WEC Heating & A/C INC. Reviews - 43

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jo Ann Strickland

    WEC put in our package unit 15 years ago. We have them come out once a year to service our air/heat. Their receptionist is always helpful. Their servicemen are informative and nice. We recommend WEC 100%. We will use them again when we replace this unit. Great company and people.

    Scott Montgomery

    I want to give a shout out to W.E.C Heating and A/C, Inc. What a fine locally owned and operated business. These guys did an excellent job. I highly recommend them for any of your A/C and Heating needs. They were highly courteous and professional walking us through every step. I've been doing business with them for 14 years and have never been disappointed.

    Yasuyo Kubota

    My capacitor broke and Darren came to fix it. My unit use 40 mf but he put 50mf. I called them but no respond. I got correct capacitor from different sources to fix it. I even offered to replace it to right one leaving wrong one by my front door. 3 days passed nothing happen. They still not respond to my call. Totally ignored. Not professional act at all.

    Jason Weiler

    I called WEC on a recommendation from a friend. I am glad I did! They came out immediately and fixed our issue with our Ac. The service tech was extremely thorough and professional. Very pleased

    Jason Weiler.

    Southwood Mike

    Very poor workmanship and even worse customer service! We called WEC to repair an A/C unit in our rental house that was only ten years old. The house was under contract to be sold to the tenants living there. Rather than repair the unit the WEC service technician immediately advised the tenants that that the ten year old unit was “shot” and should be replaced rather than repaired. My wife stated that we did not wish to replace the unit and to please repair it. He then performed a shoddy repair, over charged for the amount of Freon needed, the cost of the Freon and also the leak repair. My wife paid the invoice for the repair: $1,124. Well, only ten days later the tenants called and stated that the A/C was not working again. WEC came out again and told the tenants that the same leak occurred and that the unit should be replaced. They also conveniently provided the tenants with a proposal for a new unit despite our request that they avoid conversation with the tenants. By this time the tenants were threatening to back out of the purchase contract unless we replaced the unit at a cost of over $5,600! We requested that WEC fix their failed repair under their 30 day workmanship warranty and they flatly stated they would not. We did not believe that a ten year old unit could not be repaired and contacted Keith Lawson Company (who we highly recommend!). A Keith Lawson technician went out and verified that the leak was in the same location as the failed WEC repair and said the high pressure discharge line should have simply been replaced and not soldered and that the unit was certainly repairable. We have filed a BBB complaint against WEC, disputed the charge and will probably have to take them to small claims court to get our money back. In our opinion, you would be well advised to call someone else! I also agree with another reviewer that the office lady there is very rude and smug and actually hung up on me!

    Gus & Maha Ashoo

    They are a very professional outfit and Scott, their technician was courteous and helpful. I have used them over the last seven years and very satisfied with their work and appointments.

    Ivan Aguilera

    Technician arrived on the dot and did first annual maintenance on our AC. We'll keep doing business with them.

    Tom Harrison

    We are very pleased with the service WEC has given us over the years. My builder has used them for years as well. You cannot go wrong using these folks.

    kathy culley

    W.E.C. is awesome. You call the office and they are very knowledgable and kind. The service man shows up and you get the same treatment. I won't use anybody else.

    Carl Mikyska

    Prompt response to your call, detailed explanation of what service they are providing, friendly staff, great follow through and very reasonable prices. Highly recommend.

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