Folsom Services Inc

We woke up to no AC,gave a call, within an hour their tech was here, very professional, took care of the problem.
Reasonably priced.
Now we have an AC company that will definitely get all of our business.
Thanks Folsom....

I have used Folsom Services many times because they not only have HVAC but they do electrical too. But when I called after hours anyway I talked to Joey Folsom and he was was very professional and super nice so I asked for them to come Monday and Joey Folsom said he would be here at 8:30 am and he was here at 8:30 am like he said and after trouble shooting my HVAC system I decided to have them replace my system. Billy Folsom came out and went over some paper work with me since they Finance the unit. But through it all Joey and Billy Folsom were very nice very professional and I would recommend Folsom Services and I have used several HVAC companies in the past since I was a Chief Engineer . I will always use Folsom Services because they are the best in every way and I hope every body uses them. I am sure they will get the same service I did. You can tell they really know what they are doing.

Amazing company. We had an A/C go out, they came out and worked quickly.They were attentive to every detail and even checked things I didn't expect them to check and ensure everything was working properly. They kept us informed the entire time and we are extremely happy with our new unit & it works great! Excellent service. Excellent price.

I thank my lucky stars for finding FOLSOM SERVICES!

I needed a new AC so I did my research and contacted 2 big box store service companies for an estimate. They both quoted me over $11,500 for a 3 ton 16 to 18 seer rated unit! I was an easy money maker to them! Both had Very high pressured salesmen and insisted I buy now! They also would not give me a detailed estimated or exactly what unit they would be installing. They just scribbled something on piece of paper! They also were going to charge me to upgrade my electrical breakers which I learned I did not need. Both the other companies found little things that they were going to charge me for extra that FOLSOM SERVICES included in their price. I was so upset to learn that these “respected “ big box companies were very deceitful and just after all the money they could get from me.

Thank goodness my next door neighbors were getting a new ac unit also and FOLSOM SERVICES was their contractor! The owner Billy, was such a knowledgeable and professional gentleman. He told me exactly what I needed and the cost was half the price of these other guys and NO SALES PRESSURE!
He wrote me a detailed quote and also informed me that he would apply for the permits and have an Inspector out within a week of finished install. I WAS AMAZED SINCE THE OTHER TWO COMPANIES ACTED LIKE A PERMIT WAS HERE NOR THERE. Ugh!

Since I went with FOLSOM SERVICES, the entire company from BILLY, to the install guys , to the front office staff have been easy to work with, professional, and very knowledgeable. They all treated me with respect and kindness even when I had several stupid questions.

The ac unit was the right size for my house and the air feels so great! Yeah!

FOLSOM SERVICES is a home grown company that will be here today, tomorrow or 3 years from now to help you with your AC! I have already told my co workers and friends just how great they are and to tell anyone they know.

A GREAT COMPANY, they don’t take advantage of people!

Alex and Adam are masters at their craft. Highly recommend them and their team. Dee is always positive, attentive and follows through with clients.

Quick help and our repairman was great; clear communication and gave great tips for avoiding issues in the future. I had called prior to their opening time and their answering service didn't pass on the message (though they worked me in anyway) - definitely be sure to call again once they open to verify you're in queue for a repairman!

Booked an appointment with them the day before for 8 am and was told my appointment would be first thing. When 8 came and went, I called them at 9 am to inquire when someone was coming. I was informed they were stuck a job prior to mine and they could call me at 1 with an update. When I asked to confirm if they would definitely be there that day I was told I would get a call back. I finally called them at 10 and there was still no answer to my question if they would be there that day. Needless to say I cancelled and wouldn't call them back. Waste of my time waiting on them to never show. The real aggravation was that I never got a call from them.

Folsom Services was, to say the least, unable to meet our companies needs. We were met with industry ignorance, combined with a total lack of basic respect, and zero professionalism. We have since found a another company who blows these guys out of the water. Under no circumstances would we even entertain the idea of using Folsom ever again.

They do great work if you can get them to show up. Call and call and call you will be promised someone will call back. No one ever returns calls and no one ever shows up. They promise you the world to your face but then disappear.

If I could leave less than 1 star I would. This is by far one of the worst companies out there. The girl, Kim who answers the phone is so rude, I mean RUDE to the worse possible degree. Their website claims family owned and customer satisfaction, that is a total lie and I will be reporting them to all government agencies for false advertisement. Stay clear! DO NOT WASTE YOUR TIME!!!! OR YOUR MONEY, YOU WILL BE SORRY!!!