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Gould's Air Conditioning and Heating LLC Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robert Pierson

These guys are great. Professional, courteous, knowledgeable and clean. I’ve dealt with numerous HVAC companies in town and I’ll never again call anyone else.

I have two units. One upstairs and one down. The one upstairs feeds the bedrooms. One of which is occupied by my two young boys.
We discovered late one evening that the AC wasn’t cooling. I made numerous phone calls, left 5 voicemails and scheduled a call back with 4 others. Gould’s is the only company to call me back. In fact, here it is two days later and I still haven’t heard from anyone else! Not one!
The technician called me and scheduled a visit first thing the next morning on his way into the office. (Something he didn’t have to do). He showed up early and diagnosed the problem.
Given the age of the unit, I decided to buy a new system with NO pressure from him. Scheduled the install for the next day (today) and that team came on time, explained the whole process, finished in a timely manner and cleaned up afterwards. They answered all of my questions and explained everything in detail.
I couldn’t be happier with the overall outcome.

Isaac Hutchinson

Great experience. My ac needed extensive repairs so we opted to replace it. Everybody recommended a 3.5 ton unit, but since I struggle with air flow in the northern sides of my home, James recommended an adjustable 4 ton unit. Not only did he recommend a 4 ton Rheem, but he did it at a better price than anyone else in town that was offering a 3.5 ton unit. They had a new ac installed two days after signing up, and are flexible with payments. Would give more stars if I could

Bethany Martin

Tammy was very professional and helpful when making my appointment. James was on time, professional, and super knowledgeable. I appreciate everyone at Gould’s for being so great!

virginia diaz

The repair man was on time. He did a very good job. He explained everything to me about the air conditioning repair. He was very professional. I will definitely use Goulds in the future

Amanda Roebuck

Thank you James for your help!
Thank you Goulds for getting your technician out quickly. This will save us money as we are in the summer months.
Thanks again!!

joannewroberson @yahoo. com jmWr7530

I have used Gould's several times for A/C emergencies. They have always been professional and courteous. I have set up a routine service with them to prevent any more emergencies! I highly recommend them.

Tonita Cheese

Very impressed with the professionalism of both the technical and office staff members I spoke with. They all worked hard to find and promptly install replacement parts for my AC unit. I highly recommend this company.

Francesco P.

OMG both Josh and Tony came to my home after Hurricane Ian and did their best and got my A/C working. Thank you.

Lori Stone

I cannot say enough about this company! So professional. Communication was on point, price was great even for after hours. Would highly recommend

Beth Turner

Everyone was professional, friendly and reliable. They went above and beyond to ensure that my family would be back in the"cool" as promptly as possible. Thank you to all of you at Gould''s Air Conditioning an Heating!

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