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Gould's Air Conditioning and Heating LLC Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shelly Pirkle

Gould’s AC did a phenomenal job from start to finish. Our old unit finally died early Friday evening, put a call in to Gould’s AC Saturday late morning and Sam Owen was here within 2 hours for an estimate that was more than fair and installation was scheduled for 8:30 a.m. Monday!! The entire project was extremely professional, clean and completed on Monday of Fourth of July weekend!! Exceptional work by both Reuben, Angel with Sam Owen managing it. I highly recommend Gould’s AC !!

Jennifer Benton

Excellent prompt service each and every time I have used Gould's for either replacing a new ac unit or calls for service!! They were very fast to get me an appointment when i called them, it was even getting late in the day!! Thank you so much for providing prompt customer service and fixing my unit before the weekend started.

Ken Burcham

Was referred to Goulds from Tori at last chamber lunch. I wanted a cleaning of my hvac unit before the summer gets here and i need help getting my thermostat to work correctly. They were able to come out next day and got us taken care of. Both the cleaning and nest thermostat issues were resolved and the tech was really informative to talk me through what was needed which I appreciate.

Mark Reed

Good responsive service that arrived in a timely fashion. The technician was very knowledgeable and was able to diagnose and repair my unit quickly. The price was very reasonable. I will now use Goulds for my yearly maintenance and repairs. Thank you.

William Griffin

Craig did a great job!! I will always use Goulds . I use them for my work and also at home! Great people and they care about their customers.

JEANNE RICE

Called and they came same day. Sam Owen's was very knowledgeable and repaired within a few hours. Great customer service!

Mohammad Tabakhna

i would not recommend this company at all ! I just used this company to repair my ac at my house , they came to my house and told me that they needed to order the part for my ac unit they told me that it would cost me $400 and that it would arrive within 4-5 business days, which i was totally fine with. 4-5 business days turned into 2 weeks which i was still fine with waiting because i know sometimes it gets delayed or hard to find the part. Once they received the part they came out to fix it , but it stopped working after 3 days. Then the technician said he was going to have his boss come out to take a look at it. His boss told me that i needed to replace the whole ac unit and that he would deduct the $400 from the total of a new ac unit which is $10,000. I told him okay let me check around first then i would let him know. I had a different company come out and check it and the new company told me that the technician that came out from Gould's Air conditioning had mixed all the wires in my ac unit and that he did not have them in the correct spot and that it would never work with the wires being in the wrong spot. they also forgot to put my ac filter back in so they had my ac unit running without the filter in it for weeks. This company did a horrible job and they have no idea of what they are doing ! Luckily I went with the other company , now my ac is working perfectly fine without having to spend $10,000 on a new ac unit for no reason !

Elise Bragg

Called for service on a Saturday. Tech arrived within 2 hours. Made repair and had us up and running quickly. Tech was friendly and efficient.

Dawn S.

Excellent business that goes above and beyond to help the client. I was without AC/Heat for several days due to system giving out. After speaking with the owner and the staff regarding my situation and options, they helped me through every single step of the process in getting a new HVAC system installed. From my endless questions to the finished job. They are Top Rated. Dealt with several other companies in the past, and they do not stand up to the service and honesty you receive when you call Gould's , Family owned local business. Rated 100+%, in my opinion. Thank you Gould's for such a great experience!

CJ H.

So glad I went with Gould's, they were able to quickly come out and get me an estimate for install, were very responsive to all of my questions, showed up on time day-of and got the install done smoothly. I would definitely recommend them for all of your local HVAC needs.

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