Total Appliance & AC Repairs Inc.

I had a lot of problems this yr but can say i am.renewing my contract because of rich tbe appliance manager. He has great customer service and i feel like he really cares class act. Thanks Richard for helping us .i must add that Rohan. The air conditioner specialist is a class act and one of the reasons i renew my contract he does an amazing job every time hes professional and makes me feel safe i completely trust his expertise . so grateful that he is part of the total team .

I have been dealing with them for years because my landlord always use them for maintenance (they are cheap). The service is horrible, they don't answer the phone, they schedule a visit and skip it without calling you. If you add that the workers are not well qualified, it is a nightmare.

They just want your money. Costumer service 0. You have to keeping calling them. Air conditioning stop working and could not come until another day in the afternoon. No air for a 24 hours. This kind of service should be in a few hours.

They try to tell you item can not be repaired you need a new one. I had to tell the plumber please just replace the rubber washer on sink. I had to do it in front of plumber and he acted surprised when I showed him it doesn’t leak now. Bad news company

Cynthia at the office did an amazing job for me she is very kind and caring. Solved my problem well. Also AC tech did a good job too.

Called at 8:00 a.m with a/c problem - expect service between 8:30 and 12 - at 10:00 a.m. air repaired and grateful my home went from 82 to 78 by 10:30. Thank you Lenny and thanks to the young lady who answered my call courteously and professionally. Again, thank you very much.

Keep Phone Off Hook Most Of Time /Obvious You Get A BZ Signal. No One Could Be That Swamped All Day !!!!! Rather Listen To A Computor ~~~

They never answer. Never send a new contract out when your expires. Not customer service friendly.

Absolutely horrible service. Their response time is 0 to none. Because you have to pick a star, they get one on this website but zero in my book.

BAD SERVICE, RUDE PEOPLE, IF YOU ARE NO WAITING FOR THEM BEHIND THE DOOR THEY LEAVE WITHOUT LEAVING A NOTE. YOU CALL AND THEY RESCHEDULE FOR WHEN THEY WANT. SOMETIMES