They were on time, courteous and professional. They were my second opinion and quite frankly they said the previous estimate included things I didn’t need. They save me almost $2,000. Thank you Aaron
Angel is very knowledgeable & willing to share that knowledge. He provided excellent service and patiently explained everything he was doing in layman's terms. The AC system is working properly again. Thank you, Angel!
Angel D. and his team were top notch, I truly appreciated his ability to accurately diagnose my ac repair issue and comeback with the best alternative that also saved me money. I will be using A-1 for my future maintenance needs.
Can't say enough about the service from A-1...! Our A/C system was knocked out during a lightening storm. We needed an entire new system ASAP. We called several places recommended by friends. But it was Mason with A-1 who quoted a good price, excellent 10-year warranty, and the ability to install it the next day. The next morning, Asher and Steve arrived at 0930. They were completely finished and cleaned up by 1430... Extraordinary service, both timely and professional. Regard this as an enthusiastic "thumbs up" to the entire crew...!
Mason Mendez came on time, took care of our AC problem and gave helpful information for future maintenance. He made sure our AC was running cool before he left.
This team has created a great customer experience for me, all associates have been very professional and knowledgeable . I had to install a new AC unit and the team walk me through the process of making this investment. I would like to thank Joe for his guidance in selecting the correct unit. And for the wonderful team of experts that went above and beyond during the install. 🙌 Angel, Steve & Aaron. I will recommend A-1 Heat & Air to friends and family because of the experience this team has created.
Great job today. Very honest technicians and they aren’t just trying to sell you a new unit. They identify the issue and give you and honest opinion. Thank you A1!
Angelo Delacruz was my serviceman today and I was actually impressed. He was very thorough with checking my unit and successfully changed the fan motor with zero problems. This guy was very friendly and I ended up learning a bit about my unit and the way it works because of him. The staff at the office was very efficient at scheduling my service appointments and I definitely got my money's worth.
We have several office and 2 homes we use A1 for all of our air conditioning needs for several years and we couldn't be happier. Kenny is the one who usually comes for all our needs and he is amazing, he communicates with us about any concerns with our systems, he is very professional, and honest. Overall this company is phenomenal. Definitely would recommend.
GREAT COMPANY! You don't find this kind of customer service these days, especially in the Orlando area. I had A-1 diagnose and repair an issue (cracked tube) with our air conditioner last February, they were quick to respond and the technician explained everything so I could understand.
Then, yesterday our AC started blowing hot air...again. I thought this sucks and its gonna cost me another $900. I called and spoke to Keith and he let me know that if the repair failed, they would stand behind it. I had no idea what was wrong, I figured it was something else. And I actually didn't think this type of repair would be covered.
They sent Mason out within hours and he inspected and diagnosed, and fortunately for me, it was the same spot...not sure if the tubing cracked "again" or if it wasn't 100% the first time, but that didn't seem to matter - he repaired it, had a second tech come out to clean it out and recharged the entire system (and the refridgerant isn't cheap). When finished, Mason told me to have a great day....I'm about year or two out, but guess where I'll be buying the replacement AC!? AND, this is why I used A-1 instead of some guy working out of the back of his truck...a real business is there when you need them. Thanks guys!!! Steve
Thyra Phillips
They were on time, courteous and professional. They were my second opinion and quite frankly they said the previous estimate included things I didn’t need. They save me almost $2,000. Thank you Aaron
Robin Perry
Angel is very knowledgeable & willing to share that knowledge. He provided excellent service and patiently explained everything he was doing in layman's terms. The AC system is working properly again. Thank you, Angel!
Lee H
Angel D. and his team were top notch, I truly appreciated his ability to accurately diagnose my ac repair issue and comeback with the best alternative that also saved me money. I will be using A-1 for my future maintenance needs.
Tom Fisher
Can't say enough about the service from A-1...! Our A/C system was knocked out during a lightening storm. We needed an entire new system ASAP. We called several places recommended by friends. But it was Mason with A-1 who quoted a good price, excellent 10-year warranty, and the ability to install it the next day. The next morning, Asher and Steve arrived at 0930. They were completely finished and cleaned up by 1430... Extraordinary service, both timely and professional. Regard this as an enthusiastic "thumbs up" to the entire crew...!
Ricardo Rodriguez
Mason Mendez came on time, took care of our AC problem and gave helpful information for future maintenance. He made sure our AC was running cool before he left.
Angel Legarreta
This team has created a great customer experience for me, all associates have been very professional and knowledgeable . I had to install a new AC unit and the team walk me through the process of making this investment. I would like to thank Joe for his guidance in selecting the correct unit. And for the wonderful team of experts that went above and beyond during the install. 🙌 Angel, Steve & Aaron. I will recommend A-1 Heat & Air to friends and family because of the experience this team has created.
Luis Prieto
Great job today. Very honest technicians and they aren’t just trying to sell you a new unit. They identify the issue and give you and honest opinion. Thank you A1!
Roger Dawson
Angelo Delacruz was my serviceman today and I was actually impressed. He was very thorough with checking my unit and successfully changed the fan motor with zero problems. This guy was very friendly and I ended up learning a bit about my unit and the way it works because of him. The staff at the office was very efficient at scheduling my service appointments and I definitely got my money's worth.
Terry S
We have several office and 2 homes we use A1 for all of our air conditioning needs for several years and we couldn't be happier. Kenny is the one who usually comes for all our needs and he is amazing, he communicates with us about any concerns with our systems, he is very professional, and honest. Overall this company is phenomenal. Definitely would recommend.
Steve Wilson
GREAT COMPANY! You don't find this kind of customer service these days, especially in the Orlando area. I had A-1 diagnose and repair an issue (cracked tube) with our air conditioner last February, they were quick to respond and the technician explained everything so I could understand.
Then, yesterday our AC started blowing hot air...again. I thought this sucks and its gonna cost me another $900. I called and spoke to Keith and he let me know that if the repair failed, they would stand behind it. I had no idea what was wrong, I figured it was something else. And I actually didn't think this type of repair would be covered.
They sent Mason out within hours and he inspected and diagnosed, and fortunately for me, it was the same spot...not sure if the tubing cracked "again" or if it wasn't 100% the first time, but that didn't seem to matter - he repaired it, had a second tech come out to clean it out and recharged the entire system (and the refridgerant isn't cheap). When finished, Mason told me to have a great day....I'm about year or two out, but guess where I'll be buying the replacement AC!? AND, this is why I used A-1 instead of some guy working out of the back of his truck...a real business is there when you need them. Thanks guys!!!
Steve