Aaron was great. Very prompt, knowledgeable & diagnosed the problem within 5 minutes. My ancient AC system was back up in no time. I will continue to use A-1 Heat & Air for all my AC needs. Thank you! Aaron & Alberto came out a 2nd time to address another issue with my decrepit AC system & once again had it back up & running in less than 30 minutes. A-1 Heat & Air is my go- to. Thank you!
A-1 was quick to schedule an appointment and great communication. Mason was on time and very friendly. He explained what needed to be done and was done in a flash. Mason was very professional and would definitely ask for him again. 5 star service.
Angel was AWESOME. He was at my home late last night and early this morning to make sure our AC was back up and running! He replaced a fan motor, computer board and UV light and the motor and board were under warranty so I am EVER SO grateful!
My partner called this company to get our AC unit fixed after it stopped working. Very fast and professional service. Technician came out and fixed the AC unit . Now he has working AC and heat! Very polite and the price was way cheaper than we originally thought. Definitely going to use this company again!
Very professional service done right and done quickly and at a fair price. What more can you ask from anyone? I would recommend them to anyone needing AC service. Angel was great. Thanks again.
Sales rep Aaron said payment was not required until the job was completed. He promised to personally install the AC ducts. However, Aaron did not do any work. He outsourced the duct installation to two sub-contractors. I went in the attic to observe and one of them was spitting chewing tobacco all over in the attic. They failed to install the new return filter box, failed to put mastic on visible insulation in the ductboard around the furnace, improperly installed a duct in the main walkway in the attic, and later Aaron could not explain why the duct collar was installed backwards in the furnace after the self-contractors left. The one A-1 employee onsite asked for payment. I told him Aaron told me payment after completion, and the job was not completed. Later Aaron told me he was coming to complete the job. After he was in my house, he said pay now, and he would send someone to compete the work. I called his office and they agreed to accept half payment now, and the remaining after completion. I asked Aaron to write the remaining tasks down on paper or email, and he refused, saying he will remember. Days later another employee showed up and installed the filter box, but said he needed to go to Home Depot to purchase mastic to complete the other tasks. But, he said he needed full payment first. I told him that his office promised me they would do the job and told me payment after completion. I told him to go home because it was late; come back tomorrow and finish the work, and I would pay the office directly after the job was completed. He said office is closed and pay now or he was calling the police to get them to force me to pay the remaining balance. I told him it was time for him to leave my property. He called the police. He refused to get out of my home. I carried his ladder outside my home and placed it near his van. He carried his ladder back in my garage and stood in the garage way so the garage door could not close. Several times I asked him to leave my property. He continued to talk loudly on his phone to the police, telling them he was at a customer's house refusing to pay, describing the clothing I was wearing, giving description... This is a nice neighborhood and I just bought the house. Children were walking on the sidewalk and I was afraid they would hear him. To avoid exposing children to this and avoid police showing up and to get him to leave, I gave him a check. He started to leave but then he blocked my driveway with his van so I could not leave in my car. I walked to his van and asked what was the problem and he said he was afraid I might cancel the check after he leaves. I did not have $2700 cash, so I offered a credit card. He accepted and finally left. Horror. Scary horrible experience. Everything was recorded.
Alberto was on time, very professional and warm. He explained the process in detail and made sure the repair was good and the system worked as it should before leaving.
Technician Angel was friendly and professional. He went above and beyond to get our HVAC up and running, and blowing cold air. Despite being his last call of the day, Angel was persistent and communicated throughout the entire ordeal and executed perfectly despite coming across a few bumps along the way.
Technician Aaron was very pleasant and knowledgeable about explaining things to me whenever I had a question. Have always had good service with this company have been using them for about 10 yrs.
I have used A-1 Heat and Air for over years. They are very knowledgeable, reliable and always do a great job. I always ask for Angel because he does awesome work!! Thank you.
Jodi Maroney
Aaron was great. Very prompt, knowledgeable & diagnosed the problem within 5 minutes. My ancient AC system was back up in no time. I will continue to use A-1 Heat & Air for all my AC needs. Thank you!
Aaron & Alberto came out a 2nd time to address another issue with my decrepit AC system & once again had it back up & running in less than 30 minutes. A-1 Heat & Air is my go- to. Thank you!
Daniel Cricks
A-1 was quick to schedule an appointment and great communication. Mason was on time and very friendly. He explained what needed to be done and was done in a flash. Mason was very professional and would definitely ask for him again. 5 star service.
Hugh Bowen
Angel was AWESOME. He was at my home late last night and early this morning to make sure our AC was back up and running! He replaced a fan motor, computer board and UV light and the motor and board were under warranty so I am EVER SO grateful!
Pestis Deathbird
My partner called this company to get our AC unit fixed after it stopped working. Very fast and professional service. Technician came out and fixed the AC unit . Now he has working AC and heat! Very polite and the price was way cheaper than we originally thought. Definitely going to use this company again!
Paul Baker
Very professional service done right and done quickly and at a fair price. What more can you ask from anyone? I would recommend them to anyone needing AC service. Angel was great. Thanks again.
R M
Sales rep Aaron said payment was not required until the job was completed. He promised to personally install the AC ducts. However, Aaron did not do any work. He outsourced the duct installation to two sub-contractors. I went in the attic to observe and one of them was spitting chewing tobacco all over in the attic. They failed to install the new return filter box, failed to put mastic on visible insulation in the ductboard around the furnace, improperly installed a duct in the main walkway in the attic, and later Aaron could not explain why the duct collar was installed backwards in the furnace after the self-contractors left. The one A-1 employee onsite asked for payment. I told him Aaron told me payment after completion, and the job was not completed. Later Aaron told me he was coming to complete the job. After he was in my house, he said pay now, and he would send someone to compete the work. I called his office and they agreed to accept half payment now, and the remaining after completion. I asked Aaron to write the remaining tasks down on paper or email, and he refused, saying he will remember. Days later another employee showed up and installed the filter box, but said he needed to go to Home Depot to purchase mastic to complete the other tasks. But, he said he needed full payment first. I told him that his office promised me they would do the job and told me payment after completion. I told him to go home because it was late; come back tomorrow and finish the work, and I would pay the office directly after the job was completed. He said office is closed and pay now or he was calling the police to get them to force me to pay the remaining balance. I told him it was time for him to leave my property. He called the police. He refused to get out of my home. I carried his ladder outside my home and placed it near his van. He carried his ladder back in my garage and stood in the garage way so the garage door could not close. Several times I asked him to leave my property. He continued to talk loudly on his phone to the police, telling them he was at a customer's house refusing to pay, describing the clothing I was wearing, giving description... This is a nice neighborhood and I just bought the house. Children were walking on the sidewalk and I was afraid they would hear him. To avoid exposing children to this and avoid police showing up and to get him to leave, I gave him a check. He started to leave but then he blocked my driveway with his van so I could not leave in my car. I walked to his van and asked what was the problem and he said he was afraid I might cancel the check after he leaves. I did not have $2700 cash, so I offered a credit card. He accepted and finally left. Horror. Scary horrible experience. Everything was recorded.
Leslie Aziz
Alberto was on time, very professional and warm.
He explained the process in detail and made sure the repair was good and the system worked as it should before leaving.
Sister Omen
Technician Angel was friendly and professional. He went above and beyond to get our HVAC up and running, and blowing cold air. Despite being his last call of the day, Angel was persistent and communicated throughout the entire ordeal and executed perfectly despite coming across a few bumps along the way.
Gloria Jenkins
Technician Aaron was very pleasant and knowledgeable about explaining things to me whenever I had a question. Have always had good service with this company have been using them for about 10 yrs.
Michele Ranalli
I have used A-1 Heat and Air for over years. They are very knowledgeable, reliable and always do a great job. I always ask for Angel because he does awesome work!! Thank you.