Oscar Air Conditioning

I’ve called this company twice over the past few years to repair my a.c. Very professional and nice technicians have responded and they’ve both been very knowledgeable. The cost of repairs have also been reasonable. I will continue to use this company in the future. I am very pleased with their work and honesty. Thank you!

Oscar Air Conditioning is a contractor for Urbana Lennar in Doral. Since the walk through of my new resident the AC wasn't working. Took them 3 days to fix it and finally I did the closing. Now my AC has been out for more than 10 days and they don't have an ETA for the coil that's need to be replaced. This is a brand new unit with 5 months of use. Coils should last over 10 years. Lennar has been in contact with them and they can't provide any solutions.

They lie, they try to scam you, they try to charge you any penny for doing nothing.
Our AC was under warranty with them... the fan was unbalanced and the rumbling was unbearable.
They came and after 2 hours they said it was fixed....
The only thing they did was slowing the fan to the minimum...
Nothing was fixed...
Obviously the ac was not cooling the way it was intended because the fan was barely blowing...
....
They finally changed the unit after several claims.... and sure enough they installed a used unit that belonged to a house that was under construction.
The amount of sand and construction dust was impossible to hide....
Like I said... They lie, they try to scam you, they try to charge you any penny for doing nothing.

Danny and his team are professional and move quickly. My AC had some issues and Oscar Air Conditioning was at our house within 4 hrs of the initial phone call. Jose the technician immediately uncovered the issue and was quick to repair. I would recommend OAC for all your AC needs.

I am writing to express my heart felt appreciation for the exceptional customer service experience I recently had at Oscar A/C in Miami from Roly Rodriguez, which was largely due to his outstanding skills as a manager.

From the moment I stepped into your store, I was greeted with a warm and friendly smile. Your approachability and willingness to listen to my concerns made me feel valued as a customer. I was thoroughly impressed by your deep understanding of the products and services your company offers. Your expertise in the field of air conditioning and your ability to explain complex technical concepts in a simple and comprehensible manner were truly remarkable.

What impressed me the most, however, was your unwavering commitment to ensuring customer satisfaction. You took the time to patiently address all my queries, going above and beyond to provide me with detailed explanations and guidance. Your professionalism and dedication were evident throughout our interaction, as you took proactive steps to resolve any issues promptly and efficiently.

Furthermore, your exemplary leadership skills were reflected in the positive and motivated atmosphere among your team members. I observed how your staff members respected and admired you, which undoubtedly translated into excellent customer service. Each member of your team displayed a remarkable level of knowledge, courtesy, and willingness to assist, further enhancing the overall experience.

It is evident that you have cultivated a culture of customer-centricity at Oscar A/C, and your personal commitment to excellence has undoubtedly played a significant role in fostering this environment. Your ability to inspire and motivate your team is truly commendable and sets a standard for customer service in the industry.

In recognition of your exceptional skills and outstanding commitment to customer satisfaction, I have taken the liberty of sharing my positive experience with my friends, family, and colleagues. I firmly believe that exemplary customer service deserves to be acknowledged and celebrated, and I will continue to recommend Oscar A/C to anyone in need of quality products and exceptional service.

Once again, thank you, Mr. Rodriguez, for going above and beyond in ensuring an outstanding customer service experience. Your dedication, knowledge, and professionalism are truly remarkable, and I genuinely appreciate the level of care and attention you provided.

I wish you continued success in your career and trust that your exceptional skills will continue to benefit both customers and your organization.

Buyer BEWARE These guys are a complete scam - I moved into a brand new house with a brand new never used a/c unit - The a/c was blowing hot air. I found Oscars sticker on my unit so I called. They sent out a technician and immediately said my unit was out of warranty and that it would cost me 3k to run new copper lines. I called a second contractor for a second opinion and they pressure tested both units in front of me and it kept the pressure with no problem. The unit needed freon and that's it - This tells me Oscar makes a living by scamming customers because he knows they are not knowledgeable about these things - I will report them to the better business' bureau - These guys will be out of business very soon - I am a United States Marine and I know how to handle guys like this. BUYER BEWARE

Oscar Air Conditioning,

I am writing this letter to express my heartfelt appreciation for the outstanding customer service and support provided by Technician Robert Diaz from Oscar Air Conditioning. He recently assisted with an air conditioning issue at my home in South Florida, and his professionalism, expertise, and dedication truly impressed me.

From the moment I contacted your company, the entire experience was seamless and efficient. Robert Diaz, who responded to my service request, demonstrated exceptional customer service skills by attentively listening to my concerns and providing clear explanations of the available options. His friendly and courteous demeanor immediately put me at ease, as he assured me that my issue would be resolved promptly.

When Robert Diaz arrived at my home, I was impressed by his punctuality and professionalism. He introduced himself with a warm smile and quickly assessed the air conditioning system. Robert's technical expertise was evident as he skillfully diagnosed the problem and explained the necessary repairs in a clear and concise manner. Throughout the process, he patiently answered all my questions, ensuring that I understood the steps involved and the expected outcome.

What truly set Robert apart was his dedication to providing exceptional service. Despite encountering unforeseen challenges during the repair process, he remained focused, resourceful, and determined to resolve the issue promptly. His attention to detail and commitment to excellence were truly remarkable. He worked diligently until the problem was completely resolved, ensuring that my home's air conditioning system was functioning optimally.

Not only did Robert display technical expertise, but he also demonstrated a genuine concern for my comfort and satisfaction as a customer. He took the time to explain preventive measures I could take to avoid similar issues in the future. His professionalism, knowledge, and customer-oriented approach exceeded my expectations.

I would like to extend my sincere gratitude to Technician Robert Diaz for going above and beyond in delivering exceptional customer service and support. His professionalism, technical expertise, and friendly demeanor truly made a positive impact on my overall experience with Oscar Air Conditioning.

Robert is a true asset to your company, and his dedication to excellence reflects positively on Oscar Air Conditioning. Please convey my heartfelt appreciation to him, and be assured that I will highly recommend your services to family, friends, and colleagues in need of HVAC assistance. You have an exceptional technician, and I am grateful for his outstanding work.

Thank you once again for your outstanding service.

Sincerely,

M. Hirt

Roly and his team did a phenomenal job all around. I work for a screen printing company in Doral and we had a mini split AC unit in one of our working areas that was no longer working properly. We called Oscar Air and they quickly sent someone to check the unit. The technician who came completed diagnostics testing and determined we needed a new unit. However, he did provide us with a temporary solution which kept the faulty unit working until we could get the new one installed - and this was done free of charge! The booking process was seamless and we received our quote in a timely manner. The installation was completed and the following day Roly came by to check that everything was done properly. We are very happy and impressed with the level of professionalism and quality service. Thank you very much!

Called because my AC stopped working. The supervisor in the phone immediately walked me through the troubleshooting to see If I could get AC meanwhile before they sent the technician. It did ttake about a day for them to come to my house for service but they did explained in advanced that due to the hot season, service may take a couple of days. Technician came to the house and explained why the AC was having problems. Overall great experience and friendly staff

Worst company ever! Especially the so-called supervisor, unprofessional and rude.

I paid the service fee and repair fee however it still didn’t work, the second time I called, they even didn’t want to thoroughly check, simply saying the thermostat is broken. The technician “supervisor “ was rude and unprofessional. Then I called another AC company, they checked the inside unit and outside unit and immediately identified the issues and resolved in 10 minutes. However Osca AC even didn’t go to the outside to check the unit at all.

Everyone please avoid this company, they are the worst of the worst!