This husband and wife team provided exceptional customer service. They were prompt, and maintained communication throughout the entire process. They provided knowledgeable recommendations, and the day of installation, their team went right to work and now we are cool as a cucumber. I would highly recommend them to anyone in need of AC service. Thank you!
Excellent customer service and professionalism. From the girl that booked my appointment to the tech that came by. Danny arrived home at the requested time. Mike kept informed of all what was being done throughout the work. One of the best small business communication methods I have ever seen. Highly recommended,
These guys are awesome!! Answered the phone early in the am. Made an appointment for the same day. The tech Danny stayed in contact with me the whole day to be sure we were on the same page with timing. Danny made this easy and stress free. A little pricey but the estimate is free, they did great work, very professional. I will use them again!!
This company is like having your best friend also know everything about air conditioners. I wanted to write this review months ago when they first came out right away to troubleshoot and fix our AC unit on a brutally hot day in February. After the follow up help they offered I wanted to sit down immediately and write this review. During times like these when everything is uncertain and we are all experiencing difficulty, they immediately answered our phone call and proceeded to help us over the phone!! Who does that these days? NO ONE! But they did.
This is a family run business that reminds me of what it must have been like during a time when helping your neighbor came first. I am so grateful to have found them and you will be too! We were lucky to find them the first time, thankful for their help a second time, and will use them any and every time we or someone we know have a need in the future.
Great company! Have no fear, you are in excellent hands with Ana and Mike. After neverending issues with a Trane unit and a host of A/C companies unable to properly address the problems, (instead trying to sell you on something you didn't need) Coolest Air stepped in, assessed the situation and got it right as they specialize in servicing Trane Aircondtions. They are honest, knowledgeable, and informative. They are also helpful with regards to warranty information and will take the extra steps to ensure you aren't paying for a part you shouldn't. Good people that take pride in their work. Don't look any further. You'll be happy with their service.
My old unit was a low efficient electric bill guzzling Central AC unit that was not properly cooling my house with a high light build to boot. called around to get a couple estimates for a high efficiency air conditioner. Michael from Coolest Air Conditioning & Refrigeration was extremely punctual, knowledgeable and took this time to explain the different models he had available which made the process of me choosing the best fit for my home extremely easy. Installation was smooth and Mike took his time to make sure that everything was aesthetically correct. He was very thural in all the details. I did a little research online before the installation in a couple forms I saw that they mention that just as important as having a good unit the installation is just as important if not more. I feel Mike and his crew achieved this.
Great! Super responsive, they went above and beyond to get my AC working as quickly as possible. Excellent communications and professional demeanor. Their customer service sets them apart from the other companies. These guys install peace of mind. Wolfgang was great!
My ac quit cooling on a Friday evening. Saturday morning around 8 am I called Coolest AC, they told me someone will be at my home between 10:30 and 11. At 10:30 they showed up, 15 min later he knew exactly what the problem was and before noon he was finished and packed up all his tools. My AC had a leak, found the leak, welded it and added refrigerant to the unit. They were very professional, courteous, and knowledgeable. Great service and fair prices, you can't ask for more.
My AC handler was leaking a lot of water. I called in the morning and in the afternoon Danny & Danny showed up slightly early! They worked quickly and I negotiated a good price with Mike. They didn't try to upsell me or jerk my chain. The ac was fixed quickly for a fair price. Overall, a very good experience.
Very professional service from the beginning. Made Appt easy, technicians showed up on/time as scheduled. Daniel was very professional. Communicated well, explained process/diagnostic. Then explained repair options. Repaired unit same day. Great Job! Would highly recommend.
Ms. Dobson
This husband and wife team provided exceptional customer service. They were prompt, and maintained communication throughout the entire process. They provided knowledgeable recommendations, and the day of installation, their team went right to work and now we are cool as a cucumber. I would highly recommend them to anyone in need of AC service. Thank you!
Ernesto A
Excellent customer service and professionalism. From the girl that booked my appointment to the tech that came by. Danny arrived home at the requested time. Mike kept informed of all what was being done throughout the work. One of the best small business communication methods I have ever seen. Highly recommended,
ACKO
These guys are awesome!! Answered the phone early in the am. Made an appointment for the same day. The tech Danny stayed in contact with me the whole day to be sure we were on the same page with timing. Danny made this easy and stress free. A little pricey but the estimate is free, they did great work, very professional. I will use them again!!
Anita Fullmer
This company is like having your best friend also know everything about air conditioners. I wanted to write this review months ago when they first came out right away to troubleshoot and fix our AC unit on a brutally hot day in February. After the follow up help they offered I wanted to sit down immediately and write this review. During times like these when everything is uncertain and we are all experiencing difficulty, they immediately answered our phone call and proceeded to help us over the phone!! Who does that these days? NO ONE! But they did.
This is a family run business that reminds me of what it must have been like during a time when helping your neighbor came first. I am so grateful to have found them and you will be too! We were lucky to find them the first time, thankful for their help a second time, and will use them any and every time we or someone we know have a need in the future.
Kyle Trowbridge
Great company! Have no fear, you are in excellent hands with Ana and Mike. After neverending issues with a Trane unit and a host of A/C companies unable to properly address the problems, (instead trying to sell you on something you didn't need) Coolest Air stepped in, assessed the situation and got it right as they specialize in servicing Trane Aircondtions. They are honest, knowledgeable, and informative. They are also helpful with regards to warranty information and will take the extra steps to ensure you aren't paying for a part you shouldn't. Good people that take pride in their work. Don't look any further. You'll be happy with their service.
Gerald Atilus
My old unit was a low efficient electric bill guzzling Central AC unit that was not properly cooling my house with a high light build to boot. called around to get a couple estimates for a high efficiency air conditioner. Michael from Coolest Air Conditioning & Refrigeration was extremely punctual, knowledgeable and took this time to explain the different models he had available which made the process of me choosing the best fit for my home extremely easy. Installation was smooth and Mike took his time to make sure that everything was aesthetically correct. He was very thural in all the details. I did a little research online before the installation in a couple forms I saw that they mention that just as important as having a good unit the installation is just as important if not more. I feel Mike and his crew achieved this.
omar c.
Great! Super responsive, they went above and beyond to get my AC working as quickly as possible. Excellent communications and professional demeanor. Their customer service sets them apart from the other companies. These guys install peace of mind. Wolfgang was great!
David basadre
My ac quit cooling on a Friday evening. Saturday morning around 8 am I called Coolest AC, they told me someone will be at my home between 10:30 and 11. At 10:30 they showed up, 15 min later he knew exactly what the problem was and before noon he was finished and packed up all his tools. My AC had a leak, found the leak, welded it and added refrigerant to the unit.
They were very professional, courteous, and knowledgeable.
Great service and fair prices, you can't ask for more.
Joe Winsby
My AC handler was leaking a lot of water. I called in the morning and in the afternoon Danny & Danny showed up slightly early! They worked quickly and I negotiated a good price with Mike. They didn't try to upsell me or jerk my chain. The ac was fixed quickly for a fair price. Overall, a very good experience.
O Lloyd
Very professional service from the beginning. Made Appt easy, technicians showed up on/time as scheduled. Daniel was very
professional. Communicated well, explained process/diagnostic. Then explained repair options. Repaired unit same day. Great Job!
Would highly recommend.