Cool Solution Services

Have used Cool Solutions twice in the past month and have been VERY impressed with their responsiveness, urgency, efficiency, professionalism and quality. I wish all service providers were this easy and enjoyable to work with.

I had two AC's replaced by Cool Solution Services. I am extremely pleased with the service they provided. I was very lucky to have found this company. From the techs who did the job, Fidel Prol and Kenny Hernandez who both took their time and did a beautiful job, to dealing with a true professional , Eddy Alvarez, the owner. In today's world it is not easy to find people that are truly proud of the work they perform to please and have a happy customer for life.
The quality of their job is superb!
If you are in need of a new AC I highly suggest you go with them, you are not going to regret it!

I have recommended Cool Solutions to several of my clients, who have always given me positive feedback in reference to their services. They recently came to fix my water heater because I did not have warm or hot water in the unit. The techs came on time, are very polite, are good at explaining the process, and are already approved by my building’s management and most buildings in the area. My top reason for working with them, is their professionalism and their turn around time. Cool Solutions responds very quickly to matters that require quick responses, such as AC needed in mid- summer. They understand the urgency. Thank you, Cool Solutions!

Outstanding service. My AC was significantly leaking and needed emergency service. I called 5 other companies, left messages and emails to which I am still waiting a response. I called Cool Solutions, got an immediate answer, went through a a handful of Q&A and within 15 minutes got a scheduled technician to come by (BTW, it was Eddy Alvarez who took my call…tremendous professionalism). The level of service continued to impress when Jorge Ramos showed up. He took care of the problem offered a solution NOT A SALES PITCH. When Jorge left it seemed as if nothing took place even though he took the unit apart and cleaned it to the point that it looked brand new. It’s not often I write an excellent review. These guys/gals earned every bit of accolade. I recommend them without any hesitation. Thank you Eddy, Jorge, Dollys and Andrea (hope your training is on course Andrea, you are in great hands).

Amazing customer service by Cool Solution Services!!! Our AC unit broke down on a Friday and since we are a retail store it was imperative to fix it ASAP! We actually called another company before who left us hanging and were unprofessional. I found Cool Solution Services and called them Friday late and they came next day early; they were on time and were helpful. Eddie & Jorge gave us excellent service, they fixed our AC unit super fast, and explained the issue and got us a spare part to be prepared for any emergencies that might happen. I highly recommend them; they're reliable and efficient.

My AC had been broken for a week and I was starting to get stressed out. I called on Friday and I was in the schedule for Saturday! Frank was able to swing by earlier than expected and immediately identified the problem. He was able to fix the problem with replacement of the transducer. He was so meticulous and so careful to check all parts of the system. Did an absolutely wonderful job and was so kind and courteous the entire time. Would definitely call again if any other issues arise. Definitely use this company!

My AC was leaking all over the floor and not cooling well. Cool Solution Services showed excellent professionalism and attention, they arrived and properly diagnosed and fixed my AC unit with the utmost care. I will definitely will make them my go to guys for AC and appliance issues.
Thank you for your support Cool Solutions team!!!

I have contracted Cool Solutions Services Inc in two separate occasions and I could not be happier with their service. They are outmost professional, courteous, and responsive. Additionally, the quality of both the AC and the Water Heater have been fantastic, having faced no issues since they were installed.

I tried several AC companies in Miami, FL, Cool Solution was by far my best experience. They were available, flexible in time, reasonable prices, highly professional, and their technicians are nice people with great skills. I had a wonderful experience with Frank Reina who helped me more than once! Thank you Frank and thank you Cool Solutions!

Ana was amazing every step of the way and the service repairmen (including Jorge R.) were unbelievably skilled. The prior tenant of my apt didn’t take good care of the appliances so my servicing took two appointments and they finished the job despite many challenges. Highly recommend!