Romaine was my technician for my AC maintenance checkup. He was professional, friendly, and explained everything thoughtfully. He did not try to upsell me on anything - definitely happy with the maintenance package I have!
Kirby was the consummate professional solve the issue I had that another came out and charged me for but never solved the problem His diagnostic skills are very good I would ask for him if I have to call again for service
Max came out and cleared my drain line after having several blockages. Thanks Max for your patience and professionalism with me during your visit. I hope this works.
My company and myself have been using USHAC for several years for plumbing, electrical and HVAC and it has been only the last 2 years that i can tell you their service has severely dropped. Customer Service is horrendous, they have a manager BerMarie (not sure spelling) that makes no attempt to compromise on situations that is wholly their fault or responsibility. I have had plumbers come to do work that have repeated what i already did and left without resolving, when contacted USHAC said, "it was not their fault and they would not send someone back out unless we paid again." Installed a new HVAC unit and had immediate issues. After a few attempts to fix with zero results, they stopped coming and decided to say it was fixed. When we complained they stated they would no longer do business with us. Since this company has gone Corp. it has lost its sense of customer service and with a manager like this BerMarie showing no empathy or professionalism, it is no wonder my new Vendor is saying they have acquired so much new business from USHAC's recent poor customer service.
Ricardo Campbell was very professional and explained everything in detail of what was going on and how to fix it! We are very thankful our AC is back up and running!
Haley Page
Romaine was my technician for my AC maintenance checkup. He was professional, friendly, and explained everything thoughtfully. He did not try to upsell me on anything - definitely happy with the maintenance package I have!
Anderson moore
Kirby was the consummate professional solve the issue I had that another came out and charged me for but never solved the problem His diagnostic skills are very good I would ask for him if I have to call again for service
robert labelle
Max came out and cleared my drain line after having several blockages. Thanks Max for your patience and professionalism with me during your visit. I hope this works.
joirian fugh
Lincoln was great! He cut down the bushes that were in the way, moved them, and fixed the a/c in no time. Please buy this man lunch ! Thanks
Mike ritter
My company and myself have been using USHAC for several years for plumbing, electrical and HVAC and it has been only the last 2 years that i can tell you their service has severely dropped. Customer Service is horrendous, they have a manager BerMarie (not sure spelling) that makes no attempt to compromise on situations that is wholly their fault or responsibility. I have had plumbers come to do work that have repeated what i already did and left without resolving, when contacted USHAC said, "it was not their fault and they would not send someone back out unless we paid again." Installed a new HVAC unit and had immediate issues. After a few attempts to fix with zero results, they stopped coming and decided to say it was fixed. When we complained they stated they would no longer do business with us. Since this company has gone Corp. it has lost its sense of customer service and with a manager like this BerMarie showing no empathy or professionalism, it is no wonder my new Vendor is saying they have acquired so much new business from USHAC's recent poor customer service.
Paris Crawford
Jean was amazing! He worked fast and very communicative and very sweet! Would definitely recommend
Prinston Stern
Kirk and stephew did a excellent Job very nice men's very polite And professional mens
Christopher Ball
Jonathan Medina was a pleasure to work with. He addressed issues and explained them very well. Would definitely recommend him and this company again.
Mercedes Gove
Ricardo Campbell was very professional and explained everything in detail of what was going on and how to fix it! We are very thankful our AC is back up and running!
Thomas Hemphill
Stephen Brown was competent, efficient and pleasant. I highly recommend him. Thank you for sending such a pleasant tech.