What a great experience! Ricky the technician, was very professional and did a great job. He was able to repair the A/C unit and we are extremely satisfied!!! He even reached out to see if he could come earlier because another customer had to reschedule.
Air Advantage has been wonderful to work with. I highly recommend them. They help me with my second home, and I don't stress about not being there. Team members are all pleasant to work with and technicians show up as scheduled. A rarity these days!
My husband Paul and I own Neapolitan Home Watch. We have used Air Advantage since 2003, 16 years. Can it be that long, wow. We work with many AC companies. Air Advantage offers me the best service for my clients. If I need same day or next day visit due to AC problems, they are my partner. They can always be reached. Always answer their phone. When I explain to my clients the AC maintenance plan is $130/AC for 2 visits a year, they switch to Air Advantage. Thank you Air Advantage for being there for me. I appreciate you.
Louis was our technician and he is the best. Easy to work with and follows up if there is a problem. He even went back to double check how he set our thermostat after a repair. We recommend him often. Our neighbors at Marsh Landing all ask for him for their service.
I have been with them over 10 yrs and they have been excellent in serving their customers. The staff is friendly and courteous,, ready to accommodate YOU. Service is to the point, and know their job.
Dishonest! I had a technician come out in July to swap a thermostat that I supplied. It could not be done as it was not compatible, this was my fault so I paid for the service call. I asked for them to come back once the right one was obtained and was pitched a service maintenance plan which would include the return trip for the installation of the replacement and 2 maintenance visits , so I accepted. I called them 2 weeks ago to confirm and was again told the replacement of the thermostat was included in this maintenance. The technician that showed up today, had no clue about the thermostat replacement and when we called their office, we were told it was not indicated and it would be an extra charge. I spoke Amber (Service Manager) who stated that there was nothing she could do except refund half of the annual maitenance charge. I do not recommend this company.
Air Advantage has been servicing the two HVAC units in our home in Naples since we bought the house in 2014. Without exception, their service techs have been knowledgable, courteous meticulous. The company is always immediately responsive to our needs. This is an extremely well run company whose top priority is excellent customer service!
Air Advantage has been maintaining our home air conditioning system for the the past 2 years with honesty and integrity. Our technician, Luis Ramos, is always very cordial and on time when he comes for our semi-annual system maintenance. He has never tried to sell us something we did not need. Five stars all the way for Luis and Air Advantage. Frank and Kathy Longo Miromar Lakes
Today Adrian Cue, from Air Advantage, was at our home to do an AC Maintenance. Adrian is professional, knowledgeable, and always provides exceptional service. He is outstanding! The entire amazing team at Air Advantage is a reflection of the corporation, and is the reason why they are a leader in Heating and Cooling in Florida. We wouldn't use anyone else!
My wife and I own a condominium in Grandezza in Estero. We have owned the home for 15 years. As with any older HVAC system it needs maintenance from time to time. Luis Ramos has been our professional service person for years. He is always on time, listens to us carefully, and always diagnoses correctly and quickly any issues with our HVAC, One thing that we particularly like is his honesty. He tells us when we can wait on a repair or maintenance and as importantly when we should not wait. We trust his advice and professionalism completely. We are so fortunate to have met him and to have him professionally take care of all our HVAC needs. Air advantage, you are lucky to have such a great employee.
Claudine Auclair
What a great experience! Ricky the technician, was very professional and did a great job. He was able to repair the A/C unit and we are extremely satisfied!!! He even reached out to see if he could come earlier because another customer had to reschedule.
Tammy Shopkasperski
Air Advantage has been wonderful to work with. I highly recommend them. They help me with my second home, and I don't stress about not being there. Team members are all pleasant to work with and technicians show up as scheduled. A rarity these days!
Holly Parkes
My husband Paul and I own Neapolitan Home Watch. We have used Air Advantage since 2003, 16 years. Can it be that long, wow. We work with many AC companies. Air Advantage offers me the best service for my clients. If I need same day or next day visit due to AC problems, they are my partner. They can always be reached. Always answer their phone. When I explain to my clients the AC maintenance plan is $130/AC for 2 visits a year, they switch to Air Advantage. Thank you Air Advantage for being there for me. I appreciate you.
Gary Lee
Louis was our technician and he is the best. Easy to work with and follows up if there is a problem. He even went back to double check how he set our thermostat after a repair. We recommend him often. Our neighbors at Marsh Landing all ask for him for their service.
PhilE
I have been with them over 10 yrs and they have been excellent in serving their customers. The staff is friendly and courteous,, ready to accommodate YOU. Service is to the point, and know their job.
A Marra
Dishonest! I had a technician come out in July to swap a thermostat that I supplied. It could not be done as it was not compatible, this was my fault so I paid for the service call. I asked for them to come back once the right one was obtained and was pitched a service maintenance plan which would include the return trip for the installation of the replacement and 2 maintenance visits , so I accepted. I called them 2 weeks ago to confirm and was again told the replacement of the thermostat was included in this maintenance. The technician that showed up today, had no clue about the thermostat replacement and when we called their office, we were told it was not indicated and it would be an extra charge. I spoke Amber (Service Manager) who stated that there was nothing she could do except refund half of the annual maitenance charge. I do not recommend this company.
Jack Partridge
Air Advantage has been servicing the two HVAC units in our home in Naples since we bought the house in 2014. Without exception, their service techs have been knowledgable, courteous meticulous. The company is always immediately responsive to our needs. This is an extremely well run company whose top priority is excellent customer service!
Frank Longo
Air Advantage has been maintaining our home air conditioning system for the the past 2 years with honesty and integrity.
Our technician, Luis Ramos, is always very cordial and on time when he comes for our semi-annual system maintenance. He has never tried to sell us something we did not need.
Five stars all the way for Luis and Air Advantage.
Frank and Kathy Longo
Miromar Lakes
Sean Fedak
Today Adrian Cue, from Air Advantage, was at our home to do an AC Maintenance. Adrian is professional, knowledgeable, and always provides exceptional service. He is outstanding!
The entire amazing team at Air Advantage is a reflection of the corporation, and is the reason why they are a leader in Heating and Cooling in Florida. We wouldn't use anyone else!
Lewis Roberts
My wife and I own a condominium in Grandezza in Estero. We have owned the home for 15 years. As with any older HVAC system it needs maintenance from time to time. Luis Ramos has been our professional service person for years. He is always on time, listens to us carefully, and always diagnoses correctly and quickly any issues with our HVAC, One thing that we particularly like is his honesty. He tells us when we can wait on a repair or maintenance and as importantly when we should not wait. We trust his advice and professionalism completely. We are so fortunate to have met him and to have him professionally take care of all our HVAC needs. Air advantage, you are lucky to have such a great employee.