Complete Air Systems, Inc.

Without a doubt Complete Air will be my go-to for ALL AC needs in Jacksonville. My recent experience using Complete Air (Don & Team) was eye opening to the amazing service and professionalism we need to see in business again.

When my AC wasn't cooling, Madison came out and found the leak in the coil. He performed a quick diagnostic to find the leak and refilled the system to get my family and I cool. I wanted to see how long it would last, and to my surprise, it was sooner than later.

After a few weeks we noticed the issue was occurring again and this time Don came out and offered up his experience and opinion to simply replace my system. He explained how "new home builders" install units and was helpful in explaining the options we had on the table.

With a WAYYY more than reasonable quote compared to other companies, Don also noted we have a 7 Month old at home.

So we gave Complete Air the go ahead to replace the system. In doing so Don recharged the system with more refrigerant to get the home manageable until the new unit arrived.

Don would check on us to make sure we were comfortable until then. After taking calls and working all day. Don himself came out to the house at 8:45pm to once again top the system off to ensure our home was cooling for the family. (You think other big brand companies would do that, think again)

Complete Air Systems with Don at the helm will always be my go-to here in Jacksonville.

Thanks again Complete Air Systems for your awesome service. Can not recommend more.

I called Complete Air on a Thursday evening and they were at my home within an hour. Unfortunately, I had to replace my entire AC system, but Don was able to revive my system temporarily until a new unit could be installed on Saturday prior to an upcoming holiday. Complete AC is reliable, professional and gave me a fair price on the new unit.

Don and his team at complete air are the best! Not only are their prices impossible to beat but they’re fast and incredibly thoughtful.

They’ve put in both a whole new system for us and most recently a mini split on our Florida room. Don makes everything very easy and he doesn’t try to hide things in the price or contract like some of the bigger companies. They even offer financing if needed.

I recommend them to everyone I know!

It is so rare these days to find a service business that actually cares, much less one that is technically competent, takes the time to discuss options and ideas for cost-effective solutions, and has a front office that never drops the ball on communication.

They respect you as a customer, and at the same time treat you like family.

I have used them for my rental properties for over 2 years now, and after 30+ service calls and 2 full system installations, I have absolutely no intention of ever using anyone else.

I have used Complete Air for many years for both my rental home as well as my own home. They have done everything from minor repairs to installing a complete system. Their work is always excellent, prompt, and fairly priced. Highly recommended!

We have used Complete Air Systems for many years now and have been very pleased with their service! They are always professional, knowledgeable and on time. The office staff is also very polite and responsive. Their service plan is a great value and gives us reassurance that things will run smoothly throughout the year. I would highly recommend Don Richards and his team at Complete Air.

Our AC went out yesterday. We had called another company and they were going to charge us an insane diagnostic fee and wouldn’t come visit for 36-48hr. We called Complete Air this morning and they had someone out to fix it within a few hours! They were kind and quick to fix our issue. Complete Air will be the only AC company we use from here on out.

A/C stopped blowing cold. Don came out on a Saturday to replace, but put extra time and effort into getting the system running cool again to ensure our comfort while waiting for the full system replacement. An absolute blessing in the July heat. Couldn’t recommend highly enough. Will use again and again.

Not only are they efficient and quick at responding, but they are trustworthy which is what I want in an air conditioning company. We have used them at multiple residences and they always look for ways to save us money and provide us the absolute best service. I highly highly recommend this company!

Don, Madison, and the rest of the team at Complete Air are spectacular. Not only do they diagnose and repair quickly, they explain everything and provide options- talking through pros and cons. We have a very old system that their team has been nursing to keep it running. We are now at the point of replacement and will be using Complete Air to install the new system. I highly recommend this company for your HVAC needs.