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Elite Marine A/C Reviews - 45

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Giselle Winters

I cannot say enough good things about this company, I would give 10 stars if I could. I first contacted them in March because my AC in the boat was acting up, turning on sometimes and other times wasn't starting. Finally was able to get an appointment with Jim, I think he is the owner, he was so thorough and was above and beyond my expectations, he explained to me the whole system, cleaned all the pipes and strainer, fix a hose that was maybe causing the issue. I am really happy with the service and I strongly recommend this company to anyone in need of AC services. Thank you Jim, you are the best!!

Tom Molenhouse

I purchased a SpotZero XZ II combination watermaker system from Elite Marine. The delivery and installation were handled quickly and professionally. The install was completed immediately prior to departing on a 3 month voyage in the islands, the system performed flawlessly and we were able to meet the water needs for the entire trip even while there were 13 guests aboard. Consistent output at 2 ppm spot free water. Thank you for the amazing service!

Captain Rusty Allen

AvanteV has used Elite Air Conditioning for all of our HVAC needs for the last 4 years. They have been outstanding in every facet of their work. They are extremely responsive to all of our requirements. I strongly recommend them. Capt. Rusty Allen,

Alexander Rodgers

Had a great experience with this company. My salon AC in my sailboat was on the fritz. They came out in a timely manner and got it working. All the techs were professional and friendly. I’d use them again in a heartbeat!

Jeff Boyer

Excellent company to deal with.
Service manager (Jeff) is always easy to get a hold off.
Technician (Brandon) is dependable, calls to let you no when he will be at the job site, on time, neat and cleans up after the job is completed.
He will always explain what was done and ask if their are any questions.
I have never had any problems with his workmanship.
Great company to call on for your A/C and Refrigeration needs.

Capt. Jeff
Sun Coast Boating Services, Inc.

Kenna Esplin

I had issues with my water maker which turned into issues with a bad board, which turned into a bad pump, and another bad pump. I also had an air handler throwing a High Pressure Fault.
From start to finish, the process was seamless, easy and stress free. I now have full working systems again.

Ben and Cristian were sent initially to troubleshoot what may be the issue, and then followed up with the repairs.

Both Ben and Cristian were beyond knowledgeable and made a great team together. During their time onboard service goals were generally exceeded and commitments kept. They were both well mannered, kept their work space clean, and ensured I was informed of their findings and what needed to be done in order for the water maker to be back in working order.
They had followed through with their word of having quotes sent out by the end of the day for the new parts , kept me informed of any shipping or stock delays, and once parts were in, were readily available to schedule a day to have everything replaced.
They were very detailed and service orientated, providing service and counsel above and beyond expectations. They hold a high standard and maintain that standard with integrity. They had textbook responses to any questions I had, and cleared any doubts should future problems occur.
If there are any issues in the future Elite Marine will be first on my list to call, it truly was one of the most painless and hassle free services considering it was a “two steps forward five steps back” scenario, and the team did not let up until it was all fixed.

Friedo Bandito

Mr. Serrano sold and installed a spot zero on my boat. Best thing I could have done! And his support is awesome! Got my water maker going at Catalina today!! You can’t find a better company to do business with!

mlouwers

In our business it’s quite hard to recommend contractors, as we all have our own preferences. Elite Marine, for me, is an exception. They are truly an outstanding company, and I have used them for years for all A/C , Spot Zero, and watermaker work. Very professional, neat & clean, and every tech is very knowledgeable. Without hesitation, I would highly recommend Elite Marine! Capt. Mike, Doodle B Dinkle

John McCormack

We have used the services of Elite Marine on many occasions over the past 5 years, they are our "go to" company. Kevin Ballard and his team have provided us with a "stellar service". Most recently two members of Kevin's team Ben and Lucas have replaced one of our HVAC chilled water system plate cooler evaporators. This was not an easy task, the space was tight and required a lot of work to be done to gain access to the evaporator, removing it and replacing it took great skill and care, to not damage the surrounding equipment. Ben and Lucas got on with the task at hand, in a professional and safe manner. They were a pleasure to have working onboard our vessel (a super yacht), their "upbeat" manner and professional friendliness, whilst completing the work in good time, was greatly appreciated by the engineers on the vessel. Not only mindful of keeping the work area in the engine room clean and tidy, they were also very considerate to the upper deck areas as they passed through with tools and parts. I highly recommend the services of Elite Marine, in particular Kevin's team. Another member of his team who deserves a mention is Chris, who was not working onboard on this occasion, but has completed work for us in the past, he also works to the high standards Elite Marine sets. Thank you.

Brian Robbins

Elite has always been my go-to. Their quality of work is great and even more importantly, their sense of urgency. I've had a few calls that required immediate attention and even during a busy season they've managed to fit me in.

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