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Kobie Complete Heating & Cooling Inc. Reviews - 72

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jim Vanderburg

Scott was amazing. Very friendly, honest and efficient. I could tell he knew exactly what he was doing. Very methodical and and through. And, as he was checking my problem, he even took the time to explain the diagnosis. He gave me options with no pressure on my choice. I really can't say enough good about Scott and Kobie Complete. I will always recommend them.
Jim V.

jack w

Purchased new Trane from Kobie in April 2018. On 6/20/19(Sun), started turning off and on sporadically. Service call from Kobie diagnosed as clogged line, although dry at the time. Cost $176; $45 call, $45 diagnosis, $86 clear line..not unreasonable. 6/30/19. A/C stopped working. Called Kobie. They wanted to recharge me for visit and diagnosis, plus service and repair unless it was the same issue. I had no problem with repairs but balked at paying a second charge for visit and diagnosis. Family suffered through the night without a/c. Next day spoke with Mike at Kobie, who reiterated their policy to charge for visit and diagnosis, every time, if not the same issue, no matter what the time frame between visits. No considerations.No exceptions. Once they find an issue there's no requirement to do further diagnosis, until the next time, with an additional $95 service call. I contracted with another A/C contractor who assured me that they stand by their work for 30 days and would never charge another service call, regardless of the issue. Thanks Kobie.

Update. Everything's working! Thank God. Englewood contractor found 5amp fuse in ahm blown. Replaced fuse. Checked all wiring. Found some water in float switch, vacuumed and CO2 surged twice(slime came out of line). Also flushed with water and refilled trap. Two hours on site. Total cost $89. This contractor gives two year service warranty with installation of new A/C. Due diligence. I wish I had done it.

Sally Krell

We've been with Kobie Complete for over 20 years! Their customer service is outstanding & the Service Specialist, Cory is exceptional! We highly recommend Kobie for your air conditioning & heating needs! Thank you very much!

Sharon Castiglia

We recently had our central air replaced and had some questions regarding the warranty and the rebate. We spoke with Kandie in the office and she was so very helpful, and went out of her way to assist us. Thanks again Kandie, Sharon C.

Carolyn Florio

Stu fixed the AC honeywell connection which had to be done with 2 honeywell representatives. He was professional, friendly, and courteous. I am very satisfied with the service that Kobie provides and would highly recommend.

Danny Cornell

After losing air conditioning late Saturday night, we were able to get a technician very promptly. After only 20 min our air was back on and cooler than ever. Technician was pleasant, efficient, and knowledgeable. We have had bad experiences in the past with different companies, but we won't make that mistake again. Thanks again!

Claudell Crowe

I would highly recommend Kobie. Brad & Jonathan are not only both excellent at their jobs, but they are kind, polite and patient when answering your questions and I feel, honest. Jonathan was a lifesaver coming to my home after 9pm and stayed until 10:30pm making sure we had a cool home. He could not have been nicer or more gracious. I wanted to hug him, but he was all hot & sweaty! lol But, thanks to him, I wasn't anymore. I had Brad out to service my unit over a year ago, and can't say enough good about him too. He went above & beyond when explaining things to me. (the guy knows his stuff!) I will be a loyal customer for years to come as long as these 2 guys are working here. Thank you!!!

Kenneth Silvestri

I'm having a one week problem to get a call back from the manager Mike. This is after 2 calls to office. They said they'd forward my cell # to him, as he is out and about a lot. I tried calling manufacturer, but they pushed me back to installer.

The road long, the road is winding. Its about a mini split they installed in my garage. I read reviews. People read them. Business owners . . . .

Paul n Dee Burrowes

We have used Kobie Complete for out air-conditioner service for 6 years. John C. has been our service tech for 4 years. He is very competent and professional. This year found a weak capacitor which would likely have failed soon causing an outage..

Amber Barnthouse

Cory was very knowledgeable and helpful. Our AC stopped working and he was able to get us up and working again quickly and efficiently! We are so thankful for his help and will definitely recommend Kobie because of him! Thank you!!!

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