Air Conditioning Heating & Services of Tampa Bay

I wanted to express my thanks to the people at Air Conditioning Heating and Service of Tampa Bay (ACH@S of Tampa Bay). Months ago, it was clear that I needed a new HVAC system. Since the summer was approaching and the economy is horrific, I felt the time was now to change the system. I got several estimates including one from ACH@S of Tampa Bay. I had actually hired them for a repair on my HVAC last year and Mark Jr. did a great job. After all the bidding, I decided to go with ACH@S of Tampa Bay. I wanted the unit installed as soon as possible as it was clear my HVAC was in real bad shape. Mark's father, Mark Sr., called and made it happen within a day. This company is professional in every way. The job was completed on the day promised and it was done correctly! Mark Jr and his technicians were great. So far my brother-in-law and three neighbors have gone with ACH@S of Tampa Bay for different HVAC needs and no one has been disappointed. In closing, the company not only beat every competitor's price but they beat them by a respectable amount. It's nice to know I have a HVAC company I can recommend to friends and family and count upon. Ps. This is a family owned and run company. Thanks! Rick

An AMAZING experience each time AC HEATING & SERVICES OF TAMPA BAY has come my home....of which I have had three....plus two offices over the past nine (9) years while living in the Tampa, St. Pete & Wesley Chapel areas of the Tampa Bay Area.

Here are some examples:
1.) While living in Tarpon Springs, I had two companies come out to see if my two units were broken. House temp always seemed to be at 80 degrees. One company said automatically to replace both units. Guy suggested 5 tons for both & recommended units at over $10,000 each or $20,000+. Second service guy comes out & says that there are freon leaks in the units. He didn't even look at the second unit! He feeds me full of BS & tells me they will find a lot of other issues if I don't replace all of the cooper throughout the AC System. Repair estimate for one side of my house was $3,500 to $4,000 ($7 to $8K!) - the cost of new units but without new units! I then call Mark Pugliano at AC Heating & Services. Other than finding that I had a bad relay board on one unit & the need to clean & service both units (they sit under oak trees with falling leaves), I spent a couple of hundreds of dollars, got a twice yearly service contract for both units, & was sitting in relaxing, comfortable and crisp cool air within two hours! AMAZING! It gets better!
2.) I moved to Wesley Chapel in 2012. First home there was a stepping stone to another house we were trying to buy but had to wait out a current tenant's lease, & then the passing of the owner just before our closing which caused us to wait for probate to finalize. In that time, our home had a compressor motor go out. Mark P. sent out his guys, who I found out had been working from Orlando to Brooksville and down into Sarasota. Within an hour, two AC Heating & Service Techs were at my home working on the main unit. One of the guys actually left & drove into Lakeland to pick up the part & get back to my home so that my wife didn't have to wait overnight, or over the weekend, for comfort and coolness! Thanks especially to Mark Jr. and Bobby for going above and beyond!
3.) Just before we finally closed on our residence in the Saddlebrook Golf & Tennis Resort community in October 2015, I call AC Heating & Service to come inspect three older units and give me an estimate on not only replacing those units, but building a new system for our detached garage which I wanted to convert into a Leisure Lounge & Home-Based Business. The tech came out & went through each unit step by step. He provided me a full list of Pros & Cons about each unit. He said he would have Mark Pugliano come take a look as well. Both Mark and Mark Jr (called Markie by the way) showed up 30 minutes later & explained that 2 of 3 units were at the end of their life expectancies, but that they could keep them running for a couple of years while I saved & planned for their eventual replacements. Mark Sr. told me to close the deal & worry about the AC units later. Instead of spending $5,000 or more per unit after just buying a house, the two Marks then turned their attention to cooling, dehumidifying &heat pumping my future Luxury Lounge! And the end result for the right sized unit with great air quality, efficient cooling and less than what I would have paid just to replace one of the three units in the main house!

The people at AIR CONDITIONING HEATING & SERVICE of TAMPA BAY are FANTASTIC!!! I've recommended them to my family, friends and neighbors multiple times over the last 10 years. And each time after they've worked with my inner circle, I have gotten calls, texts and emails of thanks for the referral because AIR CONDITIONING HEATING & SERVICES of TAMPA BAY out-bid, out-worked and definitely over delivered on what other AC companies were saying or trying to do at prices that were neither affordable or with all of the extras that Mark P. and his team provides each time they come out on a call!

Diane and her son, Mark were extremely helpful when my AC went out. Mark came within a couple hours and he had us up and running again. Excellent service and cheap price, highly recommended A+++++

Talked to Mark about some ac work. Made a appointment that I change with no problem.
Jeff came out on time and had all proper tools needed. He quickly checked out system told me what needed and performed repairs. If you need ac repair or service you cant go wrong with them.

Bad experience with this company - be careful. They are super nice in the beginning but then watch out for extra charges & bad service. They tried to ad extra charges to our job in the end - then when we refused to pay the bogus charges, they put an excessive lien on our property. Also discovered that they did not properly secure new units to our roof top leaving us vulnerable to damage from high winds. They also charged us for tune ups on our units and they have never worked properly nor do they respond to our calls to come back and fix them. Finally gave up and went with a new AC Company - Stay clear of these guys.

This company was a sub contractor for the construction company I used to do a house remodeling. They installed a split a/c in the beginning of May 2018. The day they installed it, the installer just left the a/c on and left my house without telling me anything. I needed to turn off the a/c but could not do it because the installer never gave me a remote control that came with the a/c. Later I found the remote control along with the manuals and only one filter(there was supposed to be 2) all in the trash. I called the construction company and complained. The installer came back and saw the trash. When I asked him why there was only 1 filter, and he said with a straight face that there was only 1 filter that came with the product which was a total lie. Also the front panel of the a/c was all scratched from being left unattended on the ground. A few weeks later I noticed that the a/c was not giving any cold air, so I called them again to come fix it. The owner Mark Peguliano was a joke. He told me all sorts of excuse not to come. When I mentioned the way the installation was finished, he said the trash was because of the painters who were working at the house on the same day, but the a/c company was responsible to have the a/c in their position until the installation was finished. It took them more than 2 weeks for Mark's son to finally show up to my house to fix it. The problem was a simple leak of the freon. On Dec. 13, 2018, I used the a/c for the first time for the heat, but it was not giving any hot air so I called the company. The owner's wife Diane told me she would send me a technician on that day or the next day, but no one showed up. I waited for a week, but nothing happened. I called the construction company to step in and had a three way talk. The owner Mark was again giving all sort of excuses not to come to fix the problem. Finally on Jan. 7 Diane called and she would send me a technician. The same liar technician who originally installed the a/c showed up. He couldn't fix the problem and told me the owner would contact the manufacturer to find out how to fix it and called me back. Today is Jan. 16 . They have not done anything. They have no sense of responsibilities for their work.

Mark is extremely knowledgeable and professional. I can always rely on him when I have a A/C problem. We were very happy with his service and will continue to use his company in the future.

fixed our unit when we were in a pinch BUT.... totally bold face LIED to us about being Daikon certified which meant that they could NOT file our warranty claim. Took our $800 and never filed a claim under our warranty. We should have gotten back our $800 through our warranty but because Mark lied about being able to file a warranty claim and refused to return our numerous calls we had to file a fraud claim with American Express. DO NOT TRUST

Mark and his family are amazing people running an Amazing company. Assisting me in all my AC and Heating needs for years now. Thanks !!!

Mark Pugliano responded to my SOS call one night. I was freezing. He immediatly came over and had the problem solved. His price was less than I expected…
I have referred him to several of my friends in my neighborhood and they were completely pleased with Mark, his work and the price. Also commented that he was very polite.