Polar Bear Air

This dude drives like he has no brain.
He is reckless. And he’s rude! Called to complain about a truck/van almost hitting us what does he do tries to blame me for his negligence!
He tried passing from the left lane when we were already in the middle lane we honked and he still proceeded to come into our lane. Then was pointing and saying that was your fault. So I called the number which is his personal number the actual driver of the van.
He was rude and tried stating we were wrong for what!?!!?!?? Driving where we were already at?
I wouldn’t hire a person with 0 accountability.

Initially I was very happy with Paul and his professionalism. However, after getting new ductwork and plenum installed we noticed plenum was never completely sealed and has been leaking for a couple of months. Paul came and looked at it as soon as I called him however he is not able to "fit" me into his schedule to fix. This is disappointing. I rarely leave reviews but feel as if I'm getting the run around at this point. Very disappointing. I paid them well over $3,000 for their services and can't even get a phone call back. Will update my review if they ever come back and fix the poor work they did. Just another contractor I guess...disappointing.
Update: Paul did finally call back and had a tech fix the issue. Overall quality of work is good.

Great customer service and pricing. Paul was able to get new system the next day and at a great price for same model quoted from other companies. He saved the day and it was a pleasure to work with him and his crew.

Update:
Sys started w AC leaking problems on 9/30- only 2 wks after install . They have been working to try to find issue and on 10/13 I was advised I needed to replace line set but Polar couldnt do it so I had to hire another vendor. Line set was rerouted and sys still not working . I am out 7k and still no AC and Polar is saying other vendor caused the issue.

Praying they will help me get this right.-

Paul has stuck behind his sys and is repairing as needed - this still has been a nightmare for both of us and hope inspection goes well. I just want a sys that cools and is reliable. That is why I replaced my old unit.

Highly recommend Polar Bear Air. They quoted my central A/C install practically and fairly, scheduled the work promptly, and showed up on time for a smooth and professional installation. Many thanks to Paul and team, who answered all my questions and treated our family like neighbors.

Completely exceeded my expectations!!!!
Called @8am Saturday morning and my repair was completed a few hours later!
My unit is older and on the cusp of needed to be replaced. There was no hard sell or pressure, Paul assessed the situation and fixed the problem for less than $200!!!!
He also went out of his way to befriend my dog who has an anxiety problem.
I will never go anywhere else for my HVAC needs - thank you Paul (and Polar Bear Air), your service is exceptional!!!

Where drivers are late for their appointments and cut you off to make a yellow light. Great service!!!

Paul was great. He figured out what I needed and was prompt and courteous.