Pack-Timco Inc.

Successful quote, install of replacement home heating system by Pack-Timco. The furnace is higher efficiency than my 28 year old one that was original to single family home. Great communication throughout the process. The install was with a talented crew who got me 'in business' on schedule. Very fair and clear to understand proposals. I would recommend.

Jerry provided excellent service. He fully explained what needed to done and why. He was very thorough and finished the job quickly and my dogs seemed to like him :) Pack-Timco in general is great. They provide excellent service and did a great initial AC installation.

Our geothermal system was installed by another vendor. We recently hired Pack-Timco under an annual maintenance agreement. When the A/C failed on our main floor, they sent a repair person that day. Jerry was able to trouble-shoot a flaw in the original installation. He discovered that the load was too much for the transformer that was originally installed. During his call, he was able to add a second transformer and things are working perfectly now.

Great company. Jerry reviewed what I needed, and then came as the lead installer with a team of two others, Javi and Andre. They were all efficient, competent, thoughtful, and great to have around. And they did a wonderful job!

Jerry has been our technician the past few visits and he always does a thorough job. He always makes sure our units are safely running and will bring matters to our attention on site, fully explaining everything. Someone always follows up when recommendations are made on a service visit. We have used other hvac companies in the past and we couldn’t be happier with Pack-Timco.

Jerry was fantastic, incredibly knowledgable and professional. He got the entire maintenance job done fast and efficiently. He was patient, respectful and proficient in his explanations to my questions and he was happy to explain all the systems and how they work. I can highly recommend Pack-Timco and Jerry especially.

Excellent company overall. We called about some water dripping from a unit they installed about 4 years ago. The maintenance man who came out, Jerry, was excellent. He was very knowledgeable, professional and fully explained everything he was doing and why. If possible I would highly recommend asking for Jerry if you need any maintenance done.

Jerry did the maintenance, and he was very professional, knowledgeable, capable, and friendly. He is great at problem solving as well as knowing how to avoid future problems. Cannot recommend him highly enough.

Jerry has done a great job through out the summer. Always very responsive and extremely pleasant. a pleasure working with him.
Aldo

Jerry and Angel came out to do our routine maintenance on 3 AC units. Jerry had done an excellent job of repairing our AC in May when it went down during a heat wave. They were both professional, transparent, and explained what the issues were and what the options were to repair. They take great care in their work and showed me filter options as one caused a bit more noise... they easily could have just done their work and left me wondering about the mystery sound. A great team that'll keep us coming to Pack-Timco!