Air, Inc.

Following a call regarding NO HEAT, service tech did diagnosis and found a defective component. Apparently due to Covid, the part was not readily available. Air Inc staff went out of their way to locate the part and have it expedited overnight. Service Tech was at my home the next day to properly install. Air Inc. is responsive, communicates especially well with the customer and is technically competent.

The service person Pat Murray was excellent and thorough !!!!

My ac broke down I called them person told me they would arrive between 3 and 6 and I had to be home. I’m a fan of ac so I took the day off. Six I called office or customer service or answering service whatever called three more times no one ever called me back the last call I insisted a manager call me back. I was so livid don’t know her name but she said I had wrong day. I did not she was very rude and needless to say this is not how you do good business. No way will never recommend or do business.

Our technician, Monty, was fast, courteous, knowledgeable, and thorough in his work. We are a big fan of his and Air Inc.

Monte was a pleasure to work with. He is friendly and helpful. Wayne the owner is the same

Monte did a great job! Really nice guy. Answered all my questions and fixed the problem!!!

Heat pump/ A/C
Everyone was great from the office to the installer.

Jeremy arrived on time and did a great job!

Excellent service technician!
After a call, they set an appointment two days out. They arrived on time. Completed the job, after troubleshooting the problem.

Our technician Wayne was very thorough, explained what he did. Did a great job.