TNT Home Services

Prompt on time, polite, no wasted time and very knowledgeable. Found all the problems quickly. I am very pleased.

It was getting really hot outside. My AC was working and suddenly I was noticing it was 85° inside and due to a severe medical condition that leaves my body unable to regulate my body temperature, I have to keep it below 70° in my well.....surroundings, my house or outside which leaves me inside almost all the time. I had them come out last minute on a Friday which landed in after hours leaving the on call guy responsible to come out which was going to be very costly with my total lack of income. When he took a look I was expecting it to be minor. My next door neighbor had just fixed his in the townhome he rents (I own mine) all by himself by just vacuuming out the cotton that has been flying everywhere. So I had expected it wouldn't be serious. The guy came very quickly, my memory is awful and I forgot his name unfortunately because he was very kind and extremely helpful and personable. He looked at my system and said it was from 2003! Wow. I remember discussing the AC and furnace in the inspection when I bought this place 3 years ago, but have forgotten what we talked about. So I needed a whole new system. But the reason it stopped so abruptly was the coolant was empty. So he filled it enough to get me through until my appointment to replace it all and it was great to feel cooled down again. I had the appointment set but they were able to move me up an entire week so it all happened really fast. The two guys came early in the morning and had it finished a little bit after lunchtime. They were very nice and so loving towards my service dog and my little old Pekingese. Asked me questions about them, their names and so on which was so nice of them. Let me just say, I have been FREEZING in here with my regular 68° and have had to bump it up to 70° which has been better in my room where I always am, but the rest of the house is cold. My room has a large bay window that heats up the room about 10° warmer than the rest of the house so I am just waiting for the electrician from TNT to be available to put up a ceiling fan as well. I am very happy with this company. When I was about to spend $750 or so on the coolant issue after hours, he waved that entirely because I set the appointment to have them do the entire replacement. That was so kind of him, he didn't have to do that. My AC and furnace were right about what I thought they would cost to replace. Now I won't have to worry about it again for a long time and if I choose to sell it will be great for my equity. I really appreciate how nice the guys were and would and will definitely use them again.

Knowledgeable, on-time, professional. Good pricing. I have been using TNT for several years.

I had bought a water softener 2+ years ago from TNT and was having problems with the unit not making soft water. I called TNT to have them look at it and repair it. Repair Tech showed up and said he had never seen that brand before and didn't know anything about the unit other than it was a piece of junk ....... he said that it was designed to only last a year or two. I told him that I paid TNT over $1700 and was planning on the unit lasting at least ten years? I had to pay their $99 trip charge to be told the repairman didn't know how to repair it. I called the factory and was able to get it working. Worst customer service ever.

Michael was great. Definitely going with TNT for our next plumbing projects!

Sam with TNT was awesome! Very knowledgeable, explained everything. Very timely and great communication. Highly recommend TNT/Sam.

Jason and Joshua were phenomenal! Our repairs caught us off guard and TNT has been incredibly helpful throughout the entire process.

Michael Lasimone looked at my situation about my water heater gave me options to choose from very knowledgeable in his profession Thanks again! Rich H.

TNT 🧨 did a fabulous job on my two repairs (hot water heater replacement and AC repair). Timely communication, and their technicians were professional and just amazing people. I’d use them again for any home service needs, and you should too!

Derek was very professional and knowledgeable. He explained everything very thoroughly. He was on time and worked very professional. He came across a few issues which he explained and gave our opinions so we could make a educated decision. He was very friendly and cleaned up very well when the job was completed. I would strongly recommend TNT services for any need that comes your way!!