Highland Heating & Air, Inc.

I own the West End Salon in Boulder and you do my annual maintenance on our roof top unit.You show up twice a year, maintain, service and clean our unit without me having to call. Our service has been very good. Thank you, Rich Trevino

The inspection (fall) for our heating system was very thorough. The techs know their job. Highly recommend this firm. I have been using them for four years. Very pleased

I highly recommend Highland Heating and Air. They have installed and maintained a mini split AC for me as well as a conventional unit. They were responsive and solved a problem with the leveling of the unit as soon as I called them about it. .

Professional all the way through. Showed up on time (both times) and fixed the problem with a complete explanation, which is nice. I will use them for both locations with no hesitation and recommend them to anyone looking for a job done right.

I just looked it up (Nov 2020), and I have been using HIghland Heating and Air since 2009. Over the years I've had furnaces serviced and replaced, and significantly the addition of a whole-house heat-exchanging ventilator. It has been a splendid experience. Here's an example: The techs know their stuff, but I have watched Matt nevertheless check against factory specs on such seeming arcania as current draw, post-regulator natural gas pressure delivered to the burner tubes, and other items that make this author/engineer pleased to watch. I think I am in for a comfortable worry-free warm winter! And next spring, I'll have 'em check the A/C.

I learned from Matt a while back that the roll-out flame sensor is on the opposite end of the burner array from the ignitor, to be sure that the whole array actually lit up. And that it operates by detecting the conductivity of an ionization path induced by the flame itself. Did you know that?

When I thump a service provider I give details -- refutable, should the provider choose to respond. I looked at other reviews by the writer of the single one-star review that anyone has given HH&A. He provided no details to substantiate his low review for HH&A. Out of his 9 reviews, only one was not one-star. He seems to have uniformly poor experience with purveyors of service providers. I wonder why that might be?

Matt was extremely professional and personable. He explained everything that needed to be done and why. I would highly recommended Highland Heating & Air.

Service technician was great. Good communicator and fast. So far so good with new humidifier.”

Punctual, courteous, knowledgable, reliable.
The tech was familiar with the furnace and knew exactly what to do to get it running again. Above words best describe his attitude.
Thanks!

The technician was completely knowledgeable and honest about what was going on with my system. He offered some suggestions to make my system be more efficient and I have done that.

Great group of people. Always on time and always honest. They will not try to sell you something you do not need. This is unlike all the other heating and air companies in the area.