Highland Heating & Air, Inc.

Our AC was blowing air but it wasn't cold. Scott came out (on time!) and diagnosed the issue and gave me several options. He was personable, honest, and professional. I didn't feel like he was trying to upsell me at all. In the end we decided on a specific solution and he finished it quickly. All in all a very good experience.

Excellence all the way around. Everyone was extremely professional -- knowledgeable, helpful, knew what they were doing, bid it accurately, did what they said when they said they would and charged what they estimated. We had an old boiler replaced in a home in Boulder and the inspector said is was a first rate job with absolutely no issues. This is my second experience with Jack and his crew and I'm very pleased to know I can count on them.

I live in an older building that has older model air units (fan coil units) in each of the condos. My fan coil unit started leaking water out onto my hardwood floors so I needed to get someone out as soon as possible to stop the leak. I contacted multiple companies in the area (some did not respond, others said they did not service fan coil units or were booked up). I called Highland and within 5 minutes had a same day appointment scheduled for a tech to come out.

The tech Matt who came out was super friendly and knowledgeable (and followed COVID safety precautions). He knew immediately what the issue was, fixed it and took the time to explain the problem to me and give me some tips to help prevent it from happening in the future.

I would highly recommend Highland Heating and Air for their professionalism, responsiveness and their knowledgeable and friendly staff!! Five stars!!

I don't post very many reviews but this company is horribly unresponsive. 4 service calls and furnace still isn't working. Techs didn't follow request to contact me during service. I requested to speak to a manager twice regarding billing but has never been in the office and has not called as promised.

I recently had these guys come out and give me an estimate to install AC in my house. Being that my house is older with no duct work on the top floor, my options were limited. They took the time to discuss my options, listen to my concerns, and tried to come up with the most cost effective plan.

I got the quote back very quick, and the quote was very reasonable for the amount of work and the amount of equipment they had to install.

The morning they showed up, they sent out 2 guys who were extremely friendly and flat out got it done! I was impressed with how quick and thorough they were.

I'd definitely recommend them, and use them again in a heartbeat. Thanks guys!

Our AC unit wasn’t working, so we had called another company out first who quoted a lot of money to fix the issue. We decided to get a 2nd opinion and called Highland Heating & Air. Scott came out and was professional fixed the issue (for less money). They don’t try to up sell you on anything. We appreciated the quick response and honesty. We will be using and recommending Highland moving forward!

Our experience with highland heating and air was great. Polite prompt and efficient technicians and great scheduling in the office. We had them replace furnaces and air-conditioners in three different properties and all were good. Thanks!”

I have had multiple great experiences with Highlands. They installed 2 rooftop AC units for me and did a fantastic job for a reasonable price. I would highly recommend calling them if you need any heating or cooling services.

Our mini-combo space and hot water heater went out over memorial day, so we called the first name that came up (not Highland) and the guy that came out didn't know what he was talking about and tried to tell us that we needed a new heater and would cost up to $10,000. We then had a friend whom suggested Highland Heating and Air, and called them right away. Scott came out and not only delivered wonderful service, but he was also very honest, knowledgeable, and did his job excellently. We highly recommend this place!!! I wish that there was a way to give bonus stars as this business and Scott deserve a 10. Spread the word!!!

Quick response time when I was without heat. Highland Heating and Air was extremely honest with great workmanship and customer service. Their pricing was also extremely reasonable. I am a Realtor and have added my experience to our office referral book and will refer our clients to them!