Justin and Angelo were great! On time good communication and fast! Only took about 2.5 hours! Thanks guys!!
Update- xcel just left my house at 3 am… I’ve had a gas leak since the 9th. Today is the 11th… 0.8 gas exposure. Low explosive limit…: all because a nut was not tightened at all..this not only put me and my 3 babies at risk but the entire building, the guys that did this were the kindest kids ever. But is this seriously something this company wants in their hands. This complacency put many families at risk and is completely in acceptable.
Brittney and Taylor are amazing! Tom (the tech who did the work) was great too, but he didn’t have the opportunity to go above and beyond – the girls did, and they stepped up! I phoned them in the middle of a sub zero temps blizzard with a busted furnace. I was dealing with insurance company red tape, who wanted to order and buy the part themselves. I had doubts whether this was going to happen in time to save my pipes, so Brittney and Taylor got their hands on the part, and stood ready to send someone to install it if the insurance company agreed. I don’t know how many times I called with updates and more complications, but it was a LOT. They acted in record time and put in so much effort. Totally saved my house.
I have a bunch of properties and have to make use of a lot of trades. I am used to terrible customer service from the offices, but dealing with this office was like a breath of fresh, minty air in springtime. I will use McCormick again in a heartbeat Thanks Brittney and Taylor.
Justin and Ron were the best installers hands down. Showed up on time and made sure that I was feeling good about the installation before they left. Hands down would recommend both these guys and company to install anything hvac.
Justin was great installing our furnace. He answered all our questions regarding the furnace and warranties. He gave us updates on when he would arrive which helped us plan our schedule.
If you have a heating or electrical issue, call McCormick Heating ASAP. My furnace went out on Christmas day. After calling everyone in the metro area, they were the ONLY company to call and follow up. Josiah called when he was heading to the job and their office called to confirm the work. He arrived early, did an accurate assessment of the job, and informed me of every step. The job required a part that needed to be sent overnight. He got the part, fixed it and heat is back on. McCormick is my first choice anytime work is needed in the future. They made a commitment and got it done which is rare these days. Thanks Josiah!
I want to take a minute to give a shout out to the McCormick Team! What a great experience!
From my initial tune up with Ronaldo “Ron” the tech, to getting everything taken care of with my home warranty and scheduled on the calendar with the front desk Brittany and Sam to the final product delivery and install of a new furnace … hands down a seamless experience that happened all within a 2 week timeframe! Kudos!
Thank you Ronaldo for being thorough in your tune up and discovering my furnace short cycling amongst a couple other things. You went the extra mile during this tune up and I appreciate this!
Thank you Brittany and Sam for your communication and assistance throughout this entire process. I appreciate you explaining my out of pocket costs and getting us scheduled as soon as you received the parts! You were both very friendly and helpful from the moment I reached out!
Thank you Justin “JB” for the great work you just performed on my furnace and thermostat. Justin was communicative first thing in the AM on arrival time, extremely friendly, informational, professional, diligent, and worked on replacing my furnace and thermostat for the last 6 hours! I appreciate his hard work and effort and most of all, his awesome personality!
Dylan Pure
Justin was just awesome. Early. Worked super hard on a Saturday. Got the job done.
Worked with Brittany on scheduling and managing the warranty company. She was a saint and incredibly helpful. Highly recommend these guys.
Shawna Dubois
Justin and Angelo were great! On time good communication and fast! Only took about 2.5 hours! Thanks guys!!
Update- xcel just left my house at 3 am… I’ve had a gas leak since the 9th. Today is the 11th… 0.8 gas exposure. Low explosive limit…: all because a nut was not tightened at all..this not only put me and my 3 babies at risk but the entire building, the guys that did this were the kindest kids ever. But is this seriously something this company wants in their hands. This complacency put many families at risk and is completely in acceptable.
Charlotte Sorum
Jake was very professional! He replaced our old, loose outlets. He was communicative and did a great job! Definitely would recommend !
Elma van der Ryst
Brittney and Taylor are amazing! Tom (the tech who did the work) was great too, but he didn’t have the opportunity to go above and beyond – the girls did, and they stepped up! I phoned them in the middle of a sub zero temps blizzard with a busted furnace. I was dealing with insurance company red tape, who wanted to order and buy the part themselves. I had doubts whether this was going to happen in time to save my pipes, so Brittney and Taylor got their hands on the part, and stood ready to send someone to install it if the insurance company agreed. I don’t know how many times I called with updates and more complications, but it was a LOT. They acted in record time and put in so much effort. Totally saved my house.
I have a bunch of properties and have to make use of a lot of trades. I am used to terrible customer service from the offices, but dealing with this office was like a breath of fresh, minty air in springtime. I will use McCormick again in a heartbeat Thanks Brittney and Taylor.
Caitlin Eckstrom
Justin and Ron were the best installers hands down. Showed up on time and made sure that I was feeling good about the installation before they left. Hands down would recommend both these guys and company to install anything hvac.
Dylan Varra
Justin was great installing our furnace. He answered all our questions regarding the furnace and warranties. He gave us updates on when he would arrive which helped us plan our schedule.
Janet Kiyota
If you have a heating or electrical issue, call McCormick Heating ASAP. My furnace went out on Christmas day. After calling everyone in the metro area, they were the ONLY company to call and follow up. Josiah called when he was heading to the job and their office called to confirm the work. He arrived early, did an accurate assessment of the job, and informed me of every step. The job required a part that needed to be sent overnight. He got the part, fixed it and heat is back on. McCormick is my first choice anytime work is needed in the future. They made a commitment and got it done which is rare these days. Thanks Josiah!
Laura Beer
Our ac broke down and McCormick was quick to respond and help us negotiate with our home warranty company. Our new ac system is working beautifully!
Greg Muller
Justin was very professional. He was earlier than anticipated but he was happy to swing by my work and get a key.
He explained things clearly to me. He is a credit to your company.
Shandrika Lee
I want to take a minute to give a shout out to the McCormick Team! What a great experience!
From my initial tune up with Ronaldo “Ron” the tech, to getting everything taken care of with my home warranty and scheduled on the calendar with the front desk Brittany and Sam to the final product delivery and install of a new furnace … hands down a seamless experience that happened all within a 2 week timeframe! Kudos!
Thank you Ronaldo for being thorough in your tune up and discovering my furnace short cycling amongst a couple other things. You went the extra mile during this tune up and I appreciate this!
Thank you Brittany and Sam for your communication and assistance throughout this entire process. I appreciate you explaining my out of pocket costs and getting us scheduled as soon as you received the parts! You were both very friendly and helpful from the moment I reached out!
Thank you Justin “JB” for the great work you just performed on my furnace and thermostat. Justin was communicative first thing in the AM on arrival time, extremely friendly, informational, professional, diligent, and worked on replacing my furnace and thermostat for the last 6 hours! I appreciate his hard work and effort and most of all, his awesome personality!
Can’t thank everyone at McCormick enough!