I.C.E. Heating & Cooling

Josh and Roman are phenomenal! Have had fireplace issues beyond their control and over a goodly number of months. They don't give up, stand by their work, are more than fair. Mostly, they care - a trait seen infrequently, in my experience, with the trades in the Colorado Springs area.

Great company and great guys! From coming to give a quote to the actual service, I.C.E. Heating and Cooling truly stood out. Adam and Josh came to install central A/C and they were excellent! I work from home so I was in the living room the whole time they were doing the install and they were quiet and respectful and laid down sheets so the carpet wouldn’t get dirty. I was able to work with very minimal distractions, if any at all. They also told me that my air filter was quite dirty so they ran out to get me some new ones! I was very pleased with their customer service and quality of work. I don’t what the average install time is, but they seemed quick and efficient and went above and beyond to deliver excellent service. I highly recommend I.C.E. Heating and Cooling!

Edit to today, June 28, 2023:
Silly me, I never changed the filter when they told me I had to at least every other month. If I’m being completely honest, I didn’t even know where the filter was. But my AC unit was not working well. It would work for a little bit, but then air would stop blowing or it would be very minimal, especially in the afternoon when I really needed it to work. So last night, I put in a service request for their earliest possible time and wrote what was happening with my unit. Shortly after I sent that request, Josh emailed me and said it sounds like I need to change my filter and that the earliest they can get to me is next Thursday. He offered to walk me through the whole process because it is hot and next Thursday is a long way away. I took a picture of where they were working and he replied and circled where the filter is located. He told me how to find it and, when they did the initial installation and my old filter was dirty, they went out and bought a two-pack so I already had a new filter to use! Josh even offered to FaceTime and walk me through the process, if I couldn’t figure it out through the pictures. I know I said it in my first review, but I will say it again, he went above and beyond to help me when he could have made me wait till next Thursday. I am so happy with I.C.E. and highly highly recommend them to anyone looking to install or even get their unit serviced!

Josh and his team installed a new full heating and cooling system. When given the estimate I received 3 options and a very detailed description of each. It was easy to decide which was best for us. We were scheduled quickly and the whole system was installed in a day. Great job! Josh, Adam and Josh did a fantastic job!

I cannot say enough good things about Joshua and Roman of I.C.E. Heating & Cooling! I found this business based off the google reviews and they were everything that everyone said and more! They are unbelievably professional, responsive, fair, and very respectful of our property during the entire install. Their communication is top notch, with myself going as far as saying this is probably one of the best communications I've received from a company during my time in Colorado Springs. They were very fair with the quote and very honest about how long the whole project was going to take. Given the intense summer heat, these guys were able to get our project scheduled sooner rather than later, which was very fortunate for us. We ended up getting AC installed on our first floor with whole new ductwork installed in the attic. During our install, we actually had people come and look at our home (currently, in the process of listing) and even they commented on how professional Joshua, Roman, and their crew were during the showing! I literally can't say enough good things about this business and the guys that run it, and will be recommending their services to everyone I meet. My only regret is that I didn't meet these guys sooner! My family and I are very thankful for the amazing work they did on our home!

Josh and the team at ICE Heating and Cooling have been amazing to work with. I've now done two major HVAC projects with them and they are top notch in both service and value. Josh was on top of all communication throughout the project, gave me several options, and helped come up with creative solutions on a ductless A/C mini-split system. They will definitely be the first ones I reach out to on my next HVAC needs.

Working with ICE heating was such a breath of fresh air. Josh was very quick to get me in for a consultation and gave me multiple options for our furnace and AC install. He and His crew were on time and very helpful and professional. I even needed a few questions answered months later and Josh responded within minutes.

I felt like we were given fair prices and expectations for our home and would recommend them every time!! Don’t go with the big companies for HVAC, they are way better.

I cannot say enough good things about I.C.E Heating and Cooling. We initially hired Josh and Roman to install an AC unit for the 2nd floor of our house. They completed the job professionally, on-time, and on-budget. We were so happy with the results we hired them again to install two smaller AC units for other floors, and a heating system for our barn. All these jobs were completed in the same professional manner and at a fair price. When our main AC unit failed under warranty several years later, Josh helped us through the warranty repair process and ensured the system was quickly repaired under the warranty at no cost to us.

It is sometimes difficult to find a company that is not only very good at their business but that also really cares about their customers. I.C.E is the best we've ever found. Highly recommended!

I.C.E. installed a multi condenser heat pump system for us in the mountains. They were always on time and very professional. I would not hesitate to recommend them.

We met the guys when our home builder used them for the furnace on our new home. We thought we could go a year without AC, but could not, so we called ICE and these guys offered us the best deal and were able to do it quickly! then when our CO2 detector went off on a weekend they came out and figured out where it was coming from, even though it was not coming from anything they installed. I would recommend these guys to anyone wanting good, quality work done!

I would recommend this company to anyone needing help with a furnace. They were quick to get here, knew exactly what was wrong & repaired it immediately at an unbelievable low cost.