I wish there was a way to give zero stars. I typically don't write reviews, but feel the need to warn others never to use this company. No one deserves to be stolen from and cheated out of thousands of dollars like we were.
In October Luis and his son came to the house and said we needed to have our Heating and AC units replaced (we have two of each.) Luis required a deposit for 60% of the quoted amount. When Luis failed to show up for the install I learned that the check was cashed at a Moneytree (check cashing business) two days later. After numerous no show appointments to come and perform the work, they finally showed up to take our two outside AC units. The texts, calls and stories about how things have gone since then would take pages to write out. No response, except for the occasional story about why they couldn't come for the scheduled appointment, no remorse, nothing. Needless to say we are out thousands and thousands of dollars. I am beyond disgusted by the level of theft we have encountered.
Now it is two months later and no response, the work hasn't been performed, we are out even more then the $14,000 we paid given they took our AC units as well. We now have involved the police and will likely file a civil suit as well.
Under no circumstances should this company be used for even the smallest of jobs. They will steal your money.
Contacted these guys after having previous work done at a different address. Things can change, a LOT, and this was for the ABSOLUTE WORST. We got a quote, an appointment scheduled for an install of an AC unit, humidifier, and furnace and paid 60% up front. Installation was scheduled for March 31st, snow storm forced a reschedule. New date was for April 6th, they were a no-show, no text, no call. New date set for April 12th, they were too busy to come to our house and now the equipment is also not available? April 18th contacted about another install date, Louis claims equipment is still unavailable. The equipment should have been available prior to the FIRST installation date. On the 20th stated equipment was on a truck. New scheduled install April 27th, no call, no-show. Contacted them on the 28th and requested a firm date or possibly going to cancel for refund. Scheduled install for May 2nd. Louis texted on the 2nd and stated electrician was unavailable and 2 employees sick, and needed a reschedule. New date, May 16th. We are told the AC unit was damaged on the truck and they were looking for a new unit. May 19th set for new installation date. They actually showed up on the 19th and took out the original furnace and left. Showed up on the 20th and installed new AC unit and furnace. They were going to finish the installation on the 21st, the humidifier and closing up the drywall. They did not show up or call on the 21st. We contacted them the 27th for an explanation, Louis said they were busy and would check his schedule. No contact from Louis. May 31st, contacted Ray about scheduling issues and being unable to reach Louis. Ray stated he would "check the schedule" and call back within the hour, never called, or texted. June 6th, contacted Louis about completion of installation, no response. June 27th Louis finally contacts us about installing humidifier and closing up drywall so we asked when they can schedule adn be here, no response from Louis. We reached out again on July 2nd to ask about a final completion date. There has been no response and today, July 6th, we are posting this review. We have also had the unit inspected by another HVAC professional and the coils installed were too large for our home (5 ton and we needed 3.5 ton) and the coils have frozen due to that. If you want one of the absolute worst HVAC companies in the state of Colorado, then THIS IS the outfit for you...
Luis and his son Raymond - are a cheat. Took the check on 17th November, 2022 -encashed it 18th for 6k almost - promising me to do the job by next Tuesday and it has been 3+ weeks- he has not done it and told me stories after stories to write here.
Be aware of this type of fraud out there. and to be frank, because of people like them - world is so worse today than what it should. If he asked for - I could have helped. Need not cheat this way !!!!
Things with this company started out great until a part that was put in by them faltered. I was told my evaporative coil was bad so I went and looked at an old receipt to find that they installed it 2 years prior. I then brought it to their attention in September soon after the diagnosis and it is now March and nothing has been done. I have been ignored and put off since September. I started doing research and asking around about how long it takes for a warranty and was told it takes about an hour versus a long drawn out process. I used them because a client of mine spoke so highly of them only to find out if I’m not shelling out money I’m not important.
I used this small family owned company to repair a leaking gas line in my basement 3 years ago. Their prices were reasonable, they worked long and hard to get the problem fixed, and were very professional.
Seeing that there were only a few reviews, I wanted to provide my experience.
After doing an amazing job on replacing my home furnace and air conditioner I had Louis come over to a rental property of mine. I was quoted from another company the whole system needed to be replaced. Louis and his team explained all my options and was able to simply fix and fill my AC system for fractions of what I thought I was going to pay. Just went through 12 days straight over 90 degrees and the AC unit never flinched. Highly recommend this team. Honest and informative.
Louis and his son come out to do a complete install ( Basement and Attic) for a new Heating and AC system. I never leave reviews but they did such a great job, were professional and pricing was so reasonable I have to leave this message and say what a great experience it was to work with them. Highly recoomend for all your HVAC needs.
Louis and his men did a fabulous job installing new furnace, AC and water heater. Very professional, courteous and pleasant. Got the job done in excellent time. My TH is old and they had to replace some things, added a. 2nd air-intake . Just did a super job. Very pleased!
Louis and his son came to our home on a day over 100 degrees and our AC was out. They were incredibly professional and informative, and best part, able to repair the AC. I would absolutely recommend their services. We will use them going forward.
Zahra Davis
I wish there was a way to give zero stars. I typically don't write reviews, but feel the need to warn others never to use this company. No one deserves to be stolen from and cheated out of thousands of dollars like we were.
In October Luis and his son came to the house and said we needed to have our Heating and AC units replaced (we have two of each.) Luis required a deposit for 60% of the quoted amount. When Luis failed to show up for the install I learned that the check was cashed at a Moneytree (check cashing business) two days later. After numerous no show appointments to come and perform the work, they finally showed up to take our two outside AC units. The texts, calls and stories about how things have gone since then would take pages to write out. No response, except for the occasional story about why they couldn't come for the scheduled appointment, no remorse, nothing. Needless to say we are out thousands and thousands of dollars. I am beyond disgusted by the level of theft we have encountered.
Now it is two months later and no response, the work hasn't been performed, we are out even more then the $14,000 we paid given they took our AC units as well. We now have involved the police and will likely file a civil suit as well.
Under no circumstances should this company be used for even the smallest of jobs. They will steal your money.
K W
Contacted these guys after having previous work done at a different address. Things can change, a LOT, and this was for the ABSOLUTE WORST. We got a quote, an appointment scheduled for an install of an AC unit, humidifier, and furnace and paid 60% up front. Installation was scheduled for March 31st, snow storm forced a reschedule. New date was for April 6th, they were a no-show, no text, no call. New date set for April 12th, they were too busy to come to our house and now the equipment is also not available? April 18th contacted about another install date, Louis claims equipment is still unavailable. The equipment should have been available prior to the FIRST installation date. On the 20th stated equipment was on a truck. New scheduled install April 27th, no call, no-show. Contacted them on the 28th and requested a firm date or possibly going to cancel for refund. Scheduled install for May 2nd. Louis texted on the 2nd and stated electrician was unavailable and 2 employees sick, and needed a reschedule. New date, May 16th. We are told the AC unit was damaged on the truck and they were looking for a new unit. May 19th set for new installation date. They actually showed up on the 19th and took out the original furnace and left. Showed up on the 20th and installed new AC unit and furnace. They were going to finish the installation on the 21st, the humidifier and closing up the drywall. They did not show up or call on the 21st. We contacted them the 27th for an explanation, Louis said they were busy and would check his schedule. No contact from Louis. May 31st, contacted Ray about scheduling issues and being unable to reach Louis. Ray stated he would "check the schedule" and call back within the hour, never called, or texted. June 6th, contacted Louis about completion of installation, no response. June 27th Louis finally contacts us about installing humidifier and closing up drywall so we asked when they can schedule adn be here, no response from Louis. We reached out again on July 2nd to ask about a final completion date. There has been no response and today, July 6th, we are posting this review. We have also had the unit inspected by another HVAC professional and the coils installed were too large for our home (5 ton and we needed 3.5 ton) and the coils have frozen due to that.
If you want one of the absolute worst HVAC companies in the state of Colorado, then THIS IS the outfit for you...
Sudeb Mitra
Luis and his son Raymond - are a cheat. Took the check on 17th November, 2022 -encashed it 18th for 6k almost - promising me to do the job by next Tuesday and it has been 3+ weeks- he has not done it and told me stories after stories to write here.
Be aware of this type of fraud out there. and to be frank, because of people like them - world is so worse today than what it should. If he asked for - I could have helped. Need not cheat this way !!!!
Lorene Tubbs
Things with this company started out great until a part that was put in by them faltered. I was told my evaporative coil was bad so I went and looked at an old receipt to find that they installed it 2 years prior.
I then brought it to their attention in September soon after the diagnosis and it is now March and nothing has been done. I have been ignored and put off since September. I started doing research and asking around about how long it takes for a warranty and was told it takes about an hour versus a long drawn out process. I used them because a client of mine spoke so highly of them only to find out if I’m not shelling out money I’m not important.
Aldo Plascencia
I used this small family owned company to repair a leaking gas line in my basement 3 years ago. Their prices were reasonable, they worked long and hard to get the problem fixed, and were very professional.
Seeing that there were only a few reviews, I wanted to provide my experience.
Dave Halverson
After doing an amazing job on replacing my home furnace and air conditioner I had Louis come over to a rental property of mine. I was quoted from another company the whole system needed to be replaced. Louis and his team explained all my options and was able to simply fix and fill my AC system for fractions of what I thought I was going to pay. Just went through 12 days straight over 90 degrees and the AC unit never flinched. Highly recommend this team. Honest and informative.
james Etn
Louis and his son come out to do a complete install ( Basement and Attic) for a new Heating and AC system. I never leave reviews but they did such a great job, were professional and pricing was so reasonable I have to leave this message and say what a great experience it was to work with them. Highly recoomend for all your HVAC needs.
Norma Chaikin
Louis and his men did a fabulous job installing new furnace, AC and water heater. Very professional, courteous and pleasant. Got the job done in excellent time. My TH is old and they had to replace some things, added a. 2nd air-intake . Just did a super job. Very pleased!
Lisa Keane
Louis and his son came to our home on a day over 100 degrees and our AC was out. They were incredibly professional and informative, and best part, able to repair the AC. I would absolutely recommend their services. We will use them going forward.
Gianna
They do not complete the job. But they take the money in advance.
Do not recommend them.