Allison Family Cooling Masters

The guy that arrived out to repair our thermostat was amazing to job with. He was prompt and professional. He took the time to explain our options and to recommend the best ways to keep our system functioning over time. We were stressed about our situation and he handled with grace and care. He was even super sweet to our dogs. Much appreciation!

From begin to finish, Tom and Tyrone treated our house like their own. professional and nice young men. The second team were equally professional. Ben, Cooper, Cristian were efficient, professional and patient in all aspects of service. impressed with our work experience. Just found my forever work team!

Josiah the tech from Ocean Air did an excellent project checking out and fixing our unit. Our unit is working like new again. He was on-time and even gave me a call ahead of our appointment time just to set expectations. He was super professional and provided plenty of explanations on questions I had. I recommend Ocean Air and Josiah for your HVAC needs.

We had a blocked drain. Tans G was able to have someone here in half the time (days) it was taking else. The repairman was personable professional and explained well what he was going to check out and how he would do his work. He even invited me to watch. Couldn’t have had a better experiences

This winter we had an trouble with our heat and after a referral from some friends we contacted Longs. Best decision ever! They were respectful and courteous and resolved our issue. So thankful for this local company. You can depend on Longs to keep you warm and cozy.

Zach arrived out to work my HVAC today and he was beyond professional! He was meticulous in his work and made sure to explain to me thoroughly the solution. He's a great representation of the company and exemplifies great customer service!

Would definetly use this company again and recommend. Hadley got on finding me the service I needed right away and was super nice and caring. Literally an hour n half after I called, Taylor was at my home and answered all my questions and concerns ,super knowledgeable and professional. The next morning my new A/C installers were at my house and did a great job , thank u Marcelo and the other tech that came with you. I'm sorry I didn't get his name. happy with all their services!

Did an outstanding task installing a new heater and new duct work. I was amazed at the detail and job put into installing our new Lennox system. It took a good 10 to 11 hours to install, unlike the previous service company did when they installed a Lennox system in less than 3 hours. These guys can be trusted to do the job right.

First at most, I have a terrifc experience working with Ronnie and Ben. They were professional, supportive and detailed. They explained all the progress and installation. They both worked hard to make sure everything was correctly done in a time manner and they cleaned up behind themselves. If you need to install a filtration system or adding a gas line, they are the guys to go for.I’m beyond happy with the service done. Anyone looking for quality work, choose this company, you will be very satisfied.-

Micah F. and Frederick B. contacted before coming, were prompt upon arrival, polite, considerate, they ensured all my questions and concerns were addressed throughout the process, they kept me updated on their progress, potential unforseen issues, and their estimated completion time. They were mindful of my house and showed excellent respect of me and my belongings. With the few unforseen issues, they presented me with the issue, offered solutions, were open to my suggestions, and followed through with agreed upon resolutions. They had high regard for the aesthetics of the finished product and took wonderful care in the clean up after installation was finished. I greatly appreciated their excellent work ethic and customer service! Thank you Micah & Frederick!