Thompson's Heating, & Air

Love this business. The heat wave was coming and our air conditioning was working poorly. I got the owner Jon when I called. They came out the next day, showed up on time, found and fixed our problem. The technician was pleasant and professional. We are already repeat customers and plan on continuing to be. Highly recommend.

I didn't ultimately use Thompson's service but Jon was professional, kind, knowledgeable and more than anything incredibly timely on all communications. Also a big plus that they install Trane systems as I do think they are the best and most reliable on the market.

This was my second experience with Thompsons. Numerous 4th of July's ago, my a/c went out. We had been in an oven for 3 days. My husband had a very serious heart condition. He was refusing to go to a hotel. I had called every HVAC company or so I thought. Last hope was Thompson's. The gal answering the phone, a live person, no voice mail, listened to our challenges. She re-routed her tech. Within 30 days Kevin was knocking on our door. Within 60 minutes we were cooling off....today: heater went out Sunday am. You can be assured that I called Thompson's. I will be up and running tomorrow. My neighbor had the same problem, no heat. Jon @Thompson's had Kevin and his associate here at 2:30. They did her unit first and she got the last part. I'll be running tomorrow. I know this is long, but in case you are a senior, trust this company ..

Well we have had problems with our A/C. This is the second time we have scheduled Thompsons out to take a look at it. The first time they were scheduled to be out here. The lady called and said her guys got heat stroke and can't get out. Okay, so thats understandable since I have had heat stroke before its nothing to mess with. So we rescheduled once again. I told my father not to try it again because they are going to call saying that they have heat stroke once again. That was a few days ago. Then it happened they canceled due to yet ANOTHER heat stroke after another week of waiting. I think if their guys are having that many heat strokes they need to rethink how they do things for the safety of their employees. My father is being stupid and rescheduled for tomorrow. Hopefully they will show up. But, heat strokes are a very bad thing and having multiple in a row in a row is serious.I think it's more the issue with us being way out in Robbins. So, I don't think I would recommend this horrible company to anyone!

An absolutely fantastic experience beginning to end. Not only easy financing but they give so much value added benefit! They didn’t just give us a fireplace but a beautiful place for our family to enjoy!

Jon and Gerardo were very professional and knowledgeable. On top of that, they were real nice guys. I would definitely use their services and highly recommend Thompson’s Heating and Air. Thanks guys!

they are very friendly but professorial. They changed our sparkler for our fireplace but in a month I still had issues, I called them, they came back right away and fixed it without a charge. I will recommend them without any hesitation.

Gerardo took his time to be sure that all the work that was needed was done Professionally. I didn't have to check on his work as he shared what he had accomplished. It was everything I was hoping would be checked. Thank You Gerardo Lew Harris

I really appreciate their attention to detail. As a senior widow I rely on their advice and workmanship. I purchased a fireplace insert and could not be happier

Loved it