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Family Air Reviews - 37

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard Worne

Had my air and heater replaced after I bought my house 21 years ago because it was in efficient. Family Air is the only company to use in Simi Valley. Jerry is a guy that won't rip you off and has superior knowledge about what's best for your house. Very good price,very reasonable. And Eric and Curtis did a superb on install. I Highly recommend these guys. They have it right. Give them an estimate,you will go with them, great company. Very pleased with Family Air. Great company. No rip offs. And there installer's are top notch. Great job u guys !!!!!!!

Paul Melograno

We needed to have our HVAC system replaced after 47 years. Jerry gave us the best quote of all the vendors. The work his team performed was second to none! Absolutely TOP NOTCH team! I would recommend Family Air Conditioning to anyone looking for the BEST work performed at an Amazing price. Once again, thanks to the Family Air conditioning Team!

Michael Dunn

Family Air replaced our 25 year old HVAC system with a high quality Carrier system. From start to finish we got the best service with a competitive and fair price. The new system has been working flawlessly since it was installed just over 3 months ago last December.
If you need a repair or a replacement of either your A/C and/or heating system I recommend you give Family Air a call today !!!
Jerry and his technicians are ready to serve your needs with courteous and top notch service.
You will not be disappointed.
Michael Dunn

Terry McDermott

We picked Family Air to install air conditioning in our home last October 2019. The owner Jerry came over and taked with us about what we wanted. He was very professional and friendly, he assured us they would do a great job at a fair price. We were so happy with the price & the work, we had Family Air install a new unit in our rental unit as well. We highly recommend Family Air for your heating & air conditioning needs.

R USC

2 Words - CUSTOMER FIRST!!!! Jerry was amazing from our first discussion about my HVAC new system to his guys coming out to provide a technical assessment to Jerry providing a very fair quote to earn my business. I went with Family Air for a few reasons - - Jerry was very honest and straight forward in his approach, his technicians are very knowledgeable and honest and lastly, he provided a very fair quote that addressed all my needs. I will forever recommend Jerry/Family Air to friends and family. On the day of installation, his 2 guys (forgot their names) were extremely professional and courteous. As expected, the installation was successful and my Heating/AC needs are resolved.

Hands down, the best experience possible. I only wish I could recommend Family Air / Jerry to more folks.

@Jerry - keep up the great customer service and thanks for making this unexpected expense a great experience. Thanks! Robert

John Zhu

We needed to have our 36 year old furnace system replaced. Jerry had his team to show up very next day. He gave us the best quote of all the vendors. Lee and Curtis did great job and completed the new furnace installation in the same day before 3 pm. The work his team performed was great! Absolutely TOP NOTCH team! I would recommend Family Air Conditioning to anyone looking for the BEST work performed at an Amazing price. Thanks to the Family Air conditioning Team!

Beth Allen

Jerry and his team recently installed our new central AC system. We had gotten quotes from Family Air as well as from 2 other very highly rated AC installation companies. Family Air was the least expensive of the three. Another thing that recommended Family Air to me was the fact that Jerry was very open and responsive to e-mail communication (great for me since I hate talking on the phone!). I asked him a ton of questions and we e-mailed back and forth trying to find the unit that was the best fit for our family. Family Air had great financing available as well. Jerry was very good about coordinating with us to find a time that worked for everyone and then even sped up the project, finishing up the drywall repair a day early, to accommodate our need to get back in our house. I feel very confident that if we do have any issues with the AC in the future that we will have no problem getting them resolved in a timely manner. Highly recommend!!

Marianne Preston

Best ever! Family Air was recommended to me by my Pastor's husband who is a contractor. Everything went smoothly from start to finish. The gentleman who came to evaluate the job was an experienced technician who knew exactly what he was looking at. The installers were professional and thorough installed the new unit perfectly. Gerry was terrific and gave me a great price with everything clear and up front. Pricing was best of four bids and was substantially lower than other contractors with everything fair and clear. (Other contractors were ridiculously price gouging and just looked at me and said "$13,000" without blinking, the nerve!). I recommend Family Air -- I would not deal with anyone else. I especially appreciate the fact that they have all the insurance needed to do the work in my HOA community. Thanks again Family Air.

TheRolf007

My experience with Family Air has been great.
Jerry and his team got recommended to me by close family members.
As my wife and I travel for work, Jerry scheduled the work to fit our calendar. The team showed up on time like clockwork. They were friendly, knowledgeable, and worked clean. I am sure the guy's legs will remember my home after climbing up and down our 2 flights of stairs the entire day. They definitely got their workout but kept a positive attitude throughout.
I look forward to recommending Family Air to friends and family.

Full Auto

Jerry and his staff installed new A/C system with new ducts. Can’t say enough at how happy we are! Jerry was very friendly and professional and his installers were very competent.
We had several other companies come before and giver their estimates. We did not feel comfortable with the others. Luckily I did a quick search online and came across Family Air.
Very fortunate. Their price was so incredible their workmanship and equipment (Carrier) is great!
Thank you Family Air!

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Family Air Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 5 PM
  • Saturday
  • Sunday