Carswell Heating and Sheet Metal

I had a great experience with the Carswell team, from their office staff to their installation crews. They were very professional, courteous, knowledgeable and friendly. They installed a heating unit in my home and the work was done with high quality and they left the area clean and tidy. I would recommend them to anyone.

We've used Carswell a bunch of times for duct work and heater service/repairs and have always been very impressed with their work. We just had them replace our old furnace and the install job with the new Lennox unit is immaculate. No little detail was missed, they even replaced the screws in the filter holder at the cold air return to have flatter heads so the filters would fit better. I was joking that we should put a glass door on the closet at the end of the hallway to showcase our new furnace and how clean the install is.

This is a family business and their attention to detail shows that they treat their reputation as their most valuable asset.

This company is excellent. I needed central air installed, and they did a fantastic job. They always promptly returned calls and emails, and stuck to appointments they made. When I asked for advice on AC units, Alex responded with great detail via email. They had fair prices, did an excellent job with the install and even returned to modify the ducting configuration slightly so it would perform better, at no extra expense to me, and with no prompting by me, just because they decided amongst themselves after the job that it would be better if they came back to make the change. They helped install a new door lock my wife was working on just because they happened to be there at the time. I don't do a lot of reviews, but felt I should this time because it is clear that these folks really care about the quality of their work, and their professionalism - a rare thing these days. Highly recommend.

Carswell Heating installed our new furnace in December. From start to finish, a very professional job. The service tech, and 2 installers were very courteous and knowledgeable. Appointments were right on time, and the area was left spotless. Also nice to know that they are a longtime local, family business. Highly recommend this business !

We had a new furnace put in our home replacing the one that was installed when the house was built in 1979 and we couldn't have been more pleased with the whole process. We had been given quotes from two other places but Carswell had the best offering and the best pricing. The crew showed up on time, removed the old furnace and had the new extremely efficient furnace up and running quickly. They had to fabricate a new transition plenum and reconnect all of the ducts and did so with perfection. They paid attention to details even if it is out of sight and cleaned up after themselves. Great job and great price and now our home is running warm and efficiently. Big thanks job well done. I would recommend Carswell heating highly.

When my heater stopped working recently, I used Yelp to find someone to fix it. I chose Carswell Heating & Sheet Metal based on the number of 5 star reviews posted on Yelp. As a matter of fact, nothing but 5 star reviews. I called them and spoke to Alex Carswell. I explained my problem to him and he told me he just happened to be on another job just down the street from me. Alex was at my house within an hour. My heater is 32-years-old so I was worried that he might not be able to fix it due to its age and lack of available parts. He worked on it like it was an old friend of his that he had known forever. He thoroughly examined all of the internal workings and cleaned a number of components as he worked his way through diagnosing the problem. He found a sensor / switch that was not working and as luck would have it, he had a newer version of that part in his van. Now my heater is working again and it didn't cost me an arm and a leg. The price was more than reasonable. I was very impressed with Alex. He was great. Intelligent, articulate and very knowledgeable. I also like the fact that he is the co-owner of the business along with other family members who also do the work in the field. Carswell Heating & Sheet Metal will be my go to for all heater and sheet metal related needs from now on. I would definitely recommend them to family and friends.

Carswell Heating and Sheet Metal is that special combination of value, professionalism, and quality work that you rarely see these days. Not only were the gentlemen who installed our AC knowledgeable and courteous, but they went the extra mile to accommodate our newborn baby--even carrying our stroller up from the street and fixing our door handle while we were out! Their work was impeccable, and I cannot begin to express my gratitude for their kindness and thoughtfulness. Worth their weight in gold.

We are very satisfied with the job that Carswell did replacing our ancient furnace with a new energy efficient one. They were polite and professional, friendly and communicative.

Rob fit us in for a quote on the replacement with super short notice, and Alex penciled us in quickly too - we're grateful we found them in time! ...Especially since the old one had a huge hole causing a CO leak! I even learned a few things about home heating systems from Taylor!

Finally, we were satisfied with their observance of covid-19 protocols.

We will certainly be return customers for anything else that we need done, and they have our full recommendation.

Oh - and they cleaned up after themselves :)

Carswell is great! How do I know? The aging, jerry-rigged heater in our old house died. Alex Carswell not only repaired the heater, but also brought it back to proper operation. He tested all the parts and replaced several, all the while explaining what each part does and what the tests should show. On top of this, he squeezed us into his schedule AND worked late on a Friday night to finish everything up. And he kept me apprised via texts, and showed up on the dot.

Last winter my furnace broke down. I sent Carswells an email through their website and was able to get an appointment the next day. They had a new furnace in the following day and later when the weather was warmer they replaced my heating outlet covers and moved my thermostat. Nice company and a great value.