Bay Air HVAC Services Inc.

I have been working with Richard for last 4 years, whenever my clients have any HVAC questions or issues, he is the first one I call. He is always very responsive, on time, and find solution for the issue without breaking the bank. My client have a condo and the Heating system in on top of the building. To replace the unit, it would cost thousands of dollars. Richard found the parts, and was able to replace the interior instead of replacing the whole unit. Thanks again for all your help!

We have worked with Richard and his team for over the last 5+ years. We have always been impressed by their work ethic, professionalism, fair prices and the quality of work performed. We have two AC units that manage the climate for our machine shop, when a unit is not working properly, it is imperative we are back up and running asap. Richard has always been very responsive, and is able to respond within 24 hours. Most recently, he gave us a heads up that one of our units would need to be replaced within the next two years, its this type of honesty, we very much appreciate. We just installed a new unit, he was wonderful to work with. We were quite impressed with the attention to detail.

My 50 yr old heater stopped working. I called an HVAC company to see what is going wrong. A guy came and said, "your furnace is too old and huge." He mentioned that they don't work on these old units. He told to call somebody else. Finally, I called Bay Air HVAC services from San Carlos. They made an appointment for next day 2-4pm. 2 guys showed up on time. They looked professional and courteous. They looked at the unit and recommended me to replace it. Also, they gave me the estimate, in which it was within my budget. They gave me the schedule for 2 days after for a full day job. They came back and did what they had to do, cleaned the work area, tested the new unit, and showed me how to use it and become familiarized with it. They did an excellent job and my home gets warmed and makes comfortable for my whole family. Thank you guys!

I came to visit my 76 year old father in Palo Alto and found out that he has been without heat for almost a week. I searched around and called Bay Air HVAC Services to repair the Carrier furnace. They came within 2 hours of my call and was responsive to my questions. They fixed the furnace at a reasonable price. We are happy with their services and will call them the next time something happens to our furnace.

I was recommended by my neighbor so I called Bay Air HVAC for an estimate to replace a furnace. They came and were professional and knowledgeable and answered all my questions. I chose them and they were able to do the furnace replacement right then and there and kept everything clean and did good work. They also installed an air filter box free of charge so I can access the air filter much easier than before. I'm very happy with the service they provided!

My A/C went out during the heat wave (surprising, I know) and I was looking for HVAC companies to come out the same day to fix it even though it was already late afternoon. I called Bay Air HVAC Services and they were able to squeeze me into their schedule. I thought they would have to order the part and come another day like some repair companies do nowadays but their trucks are loaded with parts and they were able to do the repair on the spot! My family and I were beyond relieved to get cold air blowing again so soon. Thank you for the quick response!

After on and off heat waves, my old A/C wasn't cooling my house down like it used to. I ended up calling Bay Air HVAC to do the replacement. They were respectful the entire time and made sure to practice safety guidelines for COVID-19. It's been two weeks since then and we had another 100F heat wave during labor day weekend. My house stayed perfectly cool the entire weekend! I'm very satisfied with the new A/C and the work they did!

They answer personally and came right away. Did a great job repairing our furnace and it works better than it ever has since we moved into the house. Highly recommend them.

Awesome! we just have finished our building HVAC replaced including ducting work. After calling a few companies which some of them did not showed or did not send a quote. Bay Air HVAC was our last call. they came next day, gave us a quote in 3 days. they included a planing work for the project and timing from start to finish. They finished 1 day day before the estimated time. the unit was big and the roof ceiling custom tile that others were very worried, Bay Air handle very well and left the place beautiful after the project was finished. that is what I call Awesome.

One month ago I had my heat pump (old) not working. I called 5 companies, after they look the unit, a few said the unit needs replacement because is too old. one company tried to repaired but couldn't. I asked ? how much the price will be for a new one. they said 9,500.00, 10k, 10,800 and even 15,000 for a high efficiency one.that was extremely too much for my budget. I used my options to call and ask my friends for a good referral. I was very lucky to do that. one of my friends highly recommendme BAY Air HVAC Services and to ask for Richard one of the senior techs in the company. I was feeling already better and made best hopes that they can repaired as my place was alway hot. I called them, they schedule an appointment for next day afternoon. I was anxious to the time to come through. Finally , they showed up. I got good impression with a beautiful truck with a sign company, 2 guys got out of truck wearing a uniform and looking clean (hard to see in this kind of industry). Richard introduced himself and gave me his company business card. I looked at it. and read this trustful words "Field Service specialist".
I felt confident that I was going to have good results. Richard ask me to show the units 'in attic and outside'. They asked me for 10 minutes to check and let me know what it has to be done. I mentioned them that I was a referral and want the unit to be repaired as possible. Richard the main tech was quick to diagnosis and after 8 minutes he told me the good news that can be repaired for 1,300.00 after 10 percent discount. without thinking , I said go ahead. They ordered the parts (special order) and come back 3 days later. in less than 2 hours the unit was working again until now. I am so happy! and feel lucky to find BAY AIR HVAC. definitely I will recommend Bay Air to people who needs good service and Knowledgeable techs. Also their office people were very patient and helpful in comparison to others or the worse answering machines. 5 stars are short for the whole service I got.