Red Bluff Heating & Air Conditioning

I called Red Bluff Heating in Air in JUNE when our 15 year old AC went out. They responded immediately, and came out the same day. A blower motor needing replacement and was placed on order. I was communicated with while we waited for repair, and Rachel kept me updated on the time frame for the order, and scheduled me for the install based on when the motor was to arrive. Brent was extremely professional, timely, honest, and reasonably priced with this repair. He apologized for the wait, which was out of his control. I would highly recommend Red Bluff Heating and Air. They truly take care of their customers. When we are ready for a new unit, we will return to them. Five plus stars!

Our A/C stopped working correctly last August (2022). Based on reviews, I decided to go with Red Bluff Heating & Air. Receptionist Rachel was extremely friendly, helpful, and pleasant. The visit was scheduled for the next couple of days which wasn't bad considering it was the peak of summer. Nick came out to service our AC which we were sure was just a matter of recharging it. He was very easy to talk to, very personable and knowledgeable. Nick informed us that yes, that was an option, which would cost us around $3K due to the amount of refrigerant needed.The problem was that the type of refrigerant our unit used was being phased out, and eventually we would need a new unit as the refrigerant will no longer be in existence. For around $5K we could purchase a new unit. He was very honest and not pushy at all, supported whichever decision we chose. I researched his information and found he was absolutely correct. We opted to purchase the new unit. All went well with that, though it took about a week to get the unit shipped and installed. I'm sure that's pretty standard. The financing process was super simple and easy to set up. Fast forward to May of 2023. I thought our thermostat wasn't working as it was coming on when set to a lower temp, but the house was not cooling down. I called RBH&A and received a call back that evening. Though they were booked up, Rachel was again extremely helpful and pleasant, and was able to get two guys out the next day. Again, very personable and friendly. These guys spent about an hour looking at the unit and trying a few things. Recharged the unit and got it running efficiently. I had been concerned about being billed as the new unit was under warranty. I received an invoice with a $0.00 balance and was very pleased that the warranty was honored. I highly recommend this company and I appreciate their staff.

Couldn’t have asked for a better experience. On time, quick, with quality work! Don’t wanna forget to mention, price was well in our budget. Thank you guys! Will highly recommend.

Brent and his team Rock! I cant say enough good things about these guys. They installed a ductless heat and a/c unit in our old house and despite the challenge of where to put the 5 units, they easily identified the best options and provided us with an awesome system. Highly recommend if you are looking at installing a ductless system or any of your heating and air needs.

I recently had to replace an older Central HVAC system. Brent and his entire team at Red Bluff Heating and Air Conditioning have been fantastic from start to finish. They are courteous, professional, prompt, and respectful. There is a new style of HVAC, a "heat pump" unit, which should help save on electricity costs. (I compare it to the difference in a swimming pool pump- one speed ((old style, expensive to operate)) vs. a variable-speed pump). The system is very quiet and efficient. I went with Brent's recommendation and choose this model. I am glad I did.
Furthermore, Brent and his staff were incredibly helpful during the trouble-shooting and repairing process before the install. If you need an HVAC repair, install, or otherwise- I highly suggest you contact Red Bluff Heating and Air Conditioning. Great Customer Service, Great Advice, Great Communication.

Great customer service! Been using them for years. Nick is knowledgeable, friendly, and does a great job!

The technician arrived within 30 minutes of calling him, diagnosed the problem with the heater within minutes and within the hour, had the replacement part and had it installed, and our heater working flawlessly again very courteous and professional thank you, Redbluff, heating and air

Used Red Bluff Heating and Air recently. They provided excellent service and took care of problem with heating unit. The Service Technician was punctual and careful and did a great job.

I had Nick as my service repair man and he did an excellent job! He was on time . He is very knowledgeable of his work and was able to fix my heating unit right away. He also answered any questions I had and was very friendly. I would definitely recommend Red Bluff Heating and Air Conditioner. Thanks Nick!!!

My experience with Red Bluff heating and air has been exceptional from start to end. My service call was answered immediately by a very kind receptionist who got me scheduled for the same week. I received text notification when the service tech was on his way and he arrived right on time. Nick was kind and very professional. He performed his work meticulously and went far and beyond in troubleshooting my AC issue patiently. I highly recommend this business and will not look anywhere else for all my HVAC needs. Simply Exceptional service! Unfortunately, it is uncommon to get such good service these days. Thank you!