Jones Heat & Air

What a truly wonderful, comfortable experience! Steve is incredibly knowledgeable about his systems and was a true professional!! I always appreciate honesty, great work ethics, and easy to speak with. I am very, very impressed! Jones Heat and Air has a new customer for life!

Jones Heating & Air did a great job. Steve is very nice, honest and knowledgeable, you can trust that he is going to get the job done right. I also appreciated the text message updates and reminders. All around a great experience, highly recommend!

Jones Heat and Air is very professional and knowledgeable. They are also very kind and friendly. I have used them for years and have always been pleased with their work.

Excellent, friendly staff. On time, perform excellent work. Informative on what the issues are and how they will correct them. Steve the owner, is very knowledgeable and tells you everything you need to know about your system. The price quoted is the price you pay; no extra or hidden fees. He goes out of his way to do the right things for you. I recommend his company highly (5 stars out of 5).

They were here to diagnose and repair my furnace within an hour of my call. Very professional and efficient. Thank you Steve for your prompt, friendly response and service. I will be calling for an appointment to do maintenance services.

I was very pleased with the service. I was kept informed of the progress. Steve and Brian were both courteous and efficient. The unit is working great! Thank ypu Pauline Parolini.

Steve has been serving our old A/C for many years. We were finally able to replace our unit last year. He’s gone above and beyond for us over the years and we cannot thank him enough!!

I had an installation done by an employee named David. He was extremely courteous well-mannered. He was also very knowledgeable about his product as well as the installation itself. He answered every question I had. Jones heating and air is great and I will certainly recommend them to all of my family and friends.

Regarding the last comment, I am the homeowner that scheduled the appointment where no tech showed up. Upon scheduling, I explained to Steve over the phone that our hvac hasn’t been working for over 2 weeks and this repair appointment was not urgent, so we scheduled the repair date 2 days after the initial call. I am particular about keeping appointments like this so to prepare I took the day off work, spent the day working in the front yard and garage (with the garage door open), ready to meet the Tech. Even went as far as moving our cars to make sure the Tech had enough room to park. Appointment was scheduled between 1-3pm. 2:55 rolls around, still no tech and still no call. I give them the benefit of the doubt and continue waiting until 3:45 pm to call. I get no answer and leave a voicemail with my number. It has been 2 days and no call back. Other than the confirmation text and email from the initial call I have yet to get any contact back from this company. Very disappointing they are quick to reply in the comments section but no decency to call me back.

I used champion for years but got tired of paying $99.00 per hour and the 1 to 2 day wait times so my father recommended "Jones Heat & Air" when my AC broke down, I Called and the office girl that answered was very sweet and professional. When they arrived they figured out my Air conditioner problem very quickly but did a thorough inspection I appreciated that extra time was taken to go over all the problems and costs associated with the repairs they gave me several options before doing any work. The gentlemen that came out were extremely well mannered and sporting sweet uniforms, I could tell there game was tight and weren't just trying use technical terms to confuse me like some other companies have done in the past.

Anyway to sum up my experience im glad I switched. I saved ALOT and I'm 100% confident in ther work. I'd recommend them to any of my friends and family hands down. Honestly they gained a life long customer and a fan. If your worried about getting over charged or tricked these guys skip all the games and just use experience and integrity to get the job done. It says "Done Once Done Right" on the side of there truck's I found that to be a true statement.