Supreme Comfort HVAC, Inc.

They installed a furnace in our home about a year ago. They were prompt, pleasant and responsive during the initial process and installation. We were very happy with the installation and quality of work.

Because the furnace is a high efficiency unit, they installed a pan underneath the furnace to collect any excess water. We have had issues with the too much water collecting from condensation. I have tried to reach Supreme Comfort several times to schedule a visit and left a message in addition to an email. There has been no response. If this is typical of their response, I am puzzled as to how they are Diamond Certified.

11/10/2022 Very soon after my previous review was posted, I received a call from Supreme Comfort. They explained that they were very short staffed and were unable to return my calls for that reason. A technician did come over this week and resolved the issue. He also took the time to answer all my questions. I was very impressed by how knowledgeable Pastor was. I have revised my rating because of the response to my review here and the subsequent good experience. I would have given them 5 stars if it wasn't for the difficulty reaching them.

Supreme Comfort installed a brand new gas furnace, replacing the one from 1984, and air conditioning unit in our home. From start to finish, Gabriel and his crew have been very reliable and transparent with every step of the process. He handled city permits and the quality of work is immaculate.
Unfortunately we did receive a gas furnace with a defective part which was a mystery for a little while, but Gabriel and his crew worked hard with the vendor to find and resolve the issue.
This is a testament that Supreme Comfort stands behind their work and will go the extra mile to ensure quality over quantity.

Very honest and reliable company. Gabriel is very knowledgeable, and the company was a pleasure to work with. Excellent work.