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ASAP Heating & Air Conditioning Reviews - 18

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
NorCal Dasher

Just witnessed one of these companies trucks purposely block a passenger vehicle front changing lanes almost causing a crash the truck then proceeded to brake check the small sedan down mchenry. Looks like the sedan got it on thier dash cam. Very aggressive company driver.

Paula Anderson

Excellent service! The job of replacing the air conditioner was completed in two day from the first phone call.

Erik Felt

Recently I came home and found that my 7yr old HVAC system suddenly stopped working. (Installed by another company), The owner Chris responded right away and sent someone over that afternoon to take a quick look.
They found the problem and said they would return the next day. They arrived as promised the next day and fixed the problem. They were professional, responsive, & affordable.
As busy as everyones schedules are these days, I certainly thought it would be a few days. So I was surprised they came the same day and fixed it the next day... Last few days of the warm weather, so we were very thankful to day the least.
Thanks ASAP Hearing and Air - awesome job!!!!!
Definitely recommend be using them.

Darrell Hicks

I’m comfortable. My bill is lower even though the rates are higher. It looks beautiful. And the people are just fantastic! There is no better person for this job than Chris.

Samuel Mann

We discovered our air conditioning wasn’t functioning the evening before a multi +100 day string of days and was able to leave a message at their office and by 8 AM the next morning they quickly diagnosed and repaired our AC system for under 200 bucks.

Bob Chiavola

ASAP did an excellent Ductless AC/Heating home install for a good price. Shane and crew are the best. Highly recommend.

Ken MacKenzie

These guys do a good job. We had them replace our heating system (including the vents throughout the crawl space). A few years later, we had them install AC. They seem to swarm the job to get it done quickly. Work seems to be done competently enough and at a reasonable cost. This is not to say that you don't need to monitor/understand what they are doing bc you do need to oversee things. For example, the AC drain line was routed poorly but they were very willing to fix it when I called them the next day.

Also appreciated that they provided a quick quote. And the lead time to start of work was short.

Wendy j

HORRIBLE SERVICE. AC broke on the first day of 100 degree weather. Not in anyway his fault, but after being told he would come by at 11 AM, he didn’t show up until 2:30 PM without any notice of delay. He replaced one part for 30 minutes, charged us $190, then right after he left it broke again. After stating that he would be “rushing back” we didn’t hear from him for another 2 hours until WE CALLED HIM, and then were told he would be here in an hour and a half. Never showed up. No phone call. After I called him back at almost 9 o’clock at night he says he will “rip up our check” that we gave him and he will come by our house at noon the next day. Again, he cancels and now he’s stating he will not be canceling our payment. Basically he’s a thief. When told we really needed him to come by, he says he has other jobs that were “just as important” and we should have gone to a bigger corporation. Worst service in my life, basically being robbed, with babies at home in 100 degree weather, this man has the audacity to say we shouldn’t have trusted him.

Odis DeHart

Chris and his team are phenomenal. They are constantly helping me and my clients keep cool in the summer and warm in the winter.
Chris is my go-to for HVAC needs.

KALOLINA Kalolina

Installed unit never would cool, electric bill went up from 300 to 400 a month to 1500 to 2400. Christ total us we needed a second unit. He kept sending installer out to see why didnt work. Chris never stood behind his work. Hired another company for second unit, second unit was not needed. Unit ASAP installed was wired wrong was heating and cooling at same time, 3 returns were open to attic and new hall return was half exposed to attic. He also had wrong thermostat hook up, unit was suppose to have a Pro programmable, not an on/off thermostat. His unit costed us 10000 plus 4000 for new ducts and over $20,000 in increased utilities. Wished we would have hired some else sooner

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